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24985 Topics

S
SleeplessFoxBeginner
asked in Troubleshooting

DynamoDb Trigger not working

Hi, Ive created a zap flow where I added a DynamoDb Trigger for new Items. When I test the trigger within the zap editor everything is working well but when I activate the zap it will not be triggered when a new Item was added to my DynamoDb.Im aware of that it can be some minutes to trigger it but after 24 hours it still was not triggered and I also have no entry in my zap run history. My dynamoDb has a timestamp field with e.g. “1709641133”What can the problem be?How can I debug this to find out what the problem is?

8
Troy Tessalone
1 month ago
M
micahspielerNew
asked in Code & Webhooks

Using input fields in custom action API request URL?

Does anyone know if the Custom Actions feature allows for the variable input fields to be used inside the API request URL? The Hubspot API that I’m working against requires that an object ID as part of the API address, however that’s one of the variables that I want to pass into the custom action. I tried setting it up, but got a generic error:And I’m not sure if this is because the request URL was wrong (in the error it doesn’t look like it properly replaced the input variable) or if there’s something else wrong with my API request. 

4
Troy Tessalone
22 days ago
K
Kyle HuntNew
asked in Troubleshooting

Zap integration between Kiavyo and Shopify - Nested line items is converted to string

Hi, there. I created a zap workflow to send cart information (product id, title, price, quantity, preview image, etc.) to the Klaviyo event when a new abandoned cart is created in Shopify.However, when line items array data obtained from shopify is sent to Klaviyo event, it is sent to Klaviyo in string format separated by \n.Please resolve this issue urgently.Thank you for your time and consideration.

11
Troy Tessalone
1 month ago
D
David RichardsonBeginner
asked in How Do I

How do I update a cell within a Smartsheet table using a three-step Zap?

I am enquiring how to update a cell within a Smartsheet tableA three-step zap has been attempted. the first two steps which appear to work successfully are:Step 1 New Entry in Wufoo A form is completed and submitted by WufooStep 2 Find sheet Row (Custom Action) in Smartsheet the submitted for information uses the customer ID to find the row entry in the SmartsheetThe third step is not working correctly.The aim of this is to update the fee column entry for the row found in step 2.We currently are a free user so it may be the plan which is restricting the success of this 

12
SamB
Community Manager
1 month ago
Chinami Azuma
Chinami AzumaBeginner
asked in Troubleshooting

Zapier only recognizes part of the content of Slack posts.

HelloI’m setting up Zapier to send the text posted on Slack from Account Engagement (Pardot) to Gmail.However, I’m having trouble as Zapier is only recognizing some of the Slack post. Zapier recognizes all the text when it’s a post made by an individual rather than from Account Engagement.Therefore, I suspect that posts from Account Engagement may be causing some issues. How can this be resolved? Please advise on the course of action.  

7
Troy Tessalone
26 days ago
J
jonnyrcNew
asked in Troubleshooting

Checkboxes from Ninja Forms Mapping Not Mapping to Appropriate Column in Google Sheets

I’m having trouble mapping multiple-choice answers to the selected individual columns when less than all of the answers are selected.For example, I have six possible answers. If I select all six, my answers are mapped individually to six different columns as programmed. The problem is when you choose anywhere from 1-5 answers. The selected answers are automatically mapping to the first column, and then the second, and so on and so forth.They are not mapping to their appropriate column and instead being mapped in order (see below). E should stay in the fifth column, but it’s moving to the first if no other answers picked. 

3
Troy Tessalone
2 months ago
A
AlbertBBeginner
asked in Code & Webhooks

Add email to Typeform logic using zappier

Hello, I need support with one topic. I am creating a Zap to 'Add email to Typeform logic':  I have already defined the code to add the info of a New Event in Google Calendar in the JSON of the Typeform form:  await fetch("https://api.typeform.com/forms/---------")    .then((response) => response.json())    .then((data) => {        const newCondition = {            "op": "equal",            "vars": [{                    "type": "field",                    "value": "18495f53-a5f0-4cf1-b8ab-097cfb608e99"                },                {                    "type": "constant",                    "value": newEmail                }            ]        };        // Add the new condition to the existing condition as a new "vars" object        data.logic.forEach(logic => {            if (logic.type === "field" && logic.ref === "18495f53-a5f0-4cf1-b8ab-097cfb608e99") {                logic.actions[0].condition.vars.push(newCondition);            }        });        const logic

3
A
27 days ago
C
Cazbot ShinyNew
asked in Troubleshooting

Mailchimp error: Invalid Resource - Please provide a valid email address.

Hi,I keep getting this error ‘Invalid resource - Please provide a valid email address’ - see screenshotI have added the only email field available from the trigger - which is ‘zapier-demo@squarespace.comThe zap adds that specific email address to mailchimp but it won’t add any other email address to mailchimpWhat can I do to make it accept any email address added to the squarespace form?thanksC

3
C
10 days ago
L
lightfrequenciesNew
asked in Troubleshooting

Failed to create a subscriber in MailerLite The app returned "The given data was invalid

hi there,  I have tried to create a zap to connect the data collected from my Google Forms (i.e. customer email) to my Mailerlite group,  however when I get to the step ‘Action’, the subscriber group is found in the list ok, but under email I entered my email address, and when I click on Test Step, I get the above-mentioned error message,  so I am not really sure what I am doing wrong? could someone kindly advise? I have tried twice and no luck, tried logging out of Zapier and come back again, still the same, recreated the Zap and same issue  thank you

13
Troy Tessalone
20 days ago
E
EpicoreNew
asked in Troubleshooting

Getting:  Failed to create a request in Webhooks by Zapier Error (HTTP Status Code: 500)

Getting: Failed to create a request in Webhooks by ZapierError (HTTP Status Code: 500)here is the payload in postman:  

3
Troy Tessalone
1 month ago
D
dantesdavidNew
asked in Troubleshooting

Google Calendar all-day events not transferring to Bigin CRM

Hey everyone, I’m trying to transfer existing events from my Google Calendar to Bigin. The tests that I have done in this zap have worked, but the existing events in the Google Calendar always come back with the same error: Required field "From" (datetime::Start_DateTime) is missing. Required field "To" (datetime::End_DateTime) is missing.When looking at the data coming in from the Calendar, I can see that the Start Time and End Time are not present, which is probably why that field is greyed out in the transferring data section, causing them to fail. Is this correct? If so, what can I do to fix this? Screenshots are attached. 

9
ken.a
2 months ago
TORLEY
TORLEYBuilder
asked in How Do I

What is the refresh/sync time of a Zapier Central data source?

So, it looks nifty that Zapier Central can connect to LIVE DATA SOURCES!? But how often does it sync with them to refresh content? It looks like you can manually sync, and it shows “X minutes ago” for its recent update.This is so after I make a change to a Google Spreadsheet, I know it’ll be using the latest.

3
SamB
Community Manager
1 month ago
M
Mohammed AbdullahBeginner
asked in How Do I

How do I create a habit tracking button that resets daily without creating new rows using Zapier?

Hi,I am trying to add a simple habit tracking button on Interfaces. I used this template (https://zapier.com/templates/daily-habit-tracker) and its table to recreate the concept. The problem I was facing, when the new day starts a new row appears.The check button should simply reset and the number of days should be increasing.  Now everyday a new row will be created, which is not useful at all. Is there a way I can reset the first row from YES to NO after midnight, and keep counting the writing days without creating new rows? Thanks.Mohammed

7
SamB
Community Manager
1 month ago
H
HoymilesBeginner
asked in Troubleshooting

Google Ads error: Cannot read properties of undefined (reading 'trim')

Hello everyone,I'm attempting to upload offline conversion deals from HubSpot to Google Ads. When I try to set up the conversion in Google Ads, it redirects to Zapier, where I've configured everything accordingly. However, I encountered an error message mentioning reading "trim" towards the end of the process. I'm unsure about what this means and how to resolve it. Could someone please assist me in fixing this issue? Thank you in advance for your help. 

3
Troy Tessalone
1 month ago
S
sunny_bennyNew
asked in How Do I

Can Zaps run on existing contacts in Pipedrive?

Hi, I am trying to set up a birthday greeting automation flow, which uses a Person Matching filter in Pipedrive based on if the person’s birthday is today. Then an email is send through Gmail and the date is updated in Pipedrive for the next year. The workflow performs as expected in the testing stage, but when I actually turn it on, it doesn’t find any contacts matching the criteria, although there are some. My assumption was that somehow the filter is not working, although when I apply it in Pipedrive, it is performing correctly.  I did some additional testing and if I delete and then reinsert a contact in Pipedrive, it triggers the workflow, so I think it is working only for newly added contacts. Is there a way to trigger the workflow for existing contacts as well?For this to work, I need the Zap to be checking daily if there is a contact matching the criteria and if so to start the Zap process.I will be grateful if someone can share experience on the topic. Thanks!

6
Nate
2 months ago
D
debktoddBeginner
asked in Troubleshooting

Error message "none"

Your Zap titled "Subscribe new squarespace form respondents to StayFi Email Marketing" has been turned off because it keeps erroring each time it runs.The last error message was:"None" I don’t know how to correct this error.  I turned my zap back on but the next time someone subscribed for our email on our website, it was turned back off.  The email collected on our website was collected on our email marketing tool.  I am not very tech-savvy so I’m not quite sure what to do now

14
ken.a
22 days ago
S
SPENNO05Beginner
asked in How Do I

ZOHO to Comissionly

Is there a way to get Zapier to just Zap own specific statuses from ZOHO? IE just Won or Paid

4
S
3 years ago
J
JulienLNew
asked in How Do I

Is there a way to export data from a file in a Google Sheet ?

Hi,  Zapier now have a link with WP All Export. I would like to get the exported file from Wordpress into a Google Sheet but I can’t find a way to do it. All I can do is getting the export properties in a Google Sheet, but but the export data.  Is there a way to do that ? Thanks

1
Liz_Roberts
4 years ago
Q
QuintonNew
asked in How Do I

Linking Facebook Lead Ads to Mailerlite

Hi Im trying to link a Facebook Lead Ad to Mailerlite using Zapier. How do i link the Facebook Lead to a specific form in Mailerlite so that a specific email autamation series will be sent out to the lead? Thanks Quinton 

1
Janine_Anderson
3 years ago
P
peter from featurepower.comBeginner
asked in How Do I

help please: how do I prevent facebook picture notations from appearing?

I have  set up some simple zaps to post picture and caption to LinkedIn, Facebook and Instagram based on a calendar in Airtable. Posts to LinkedIn and Instagram appear fine. Posts to Facebook (pages) truncate my picture and include a notation at the bottom DL.AIRTABLE.COM as shown in attached.Does anyone know how I can prevent this notation from appearing?Also, I can post the image file or the image URL. Both are picked up from Airtable by the Zapier trigger. If I post the URL, this Airtable notation displays. But if I post the file the same type of notation displays, but it references zapier instead of airtable. I don’t want either. 

4
ForYourIT
3 years ago
K
K12New
asked in How Do I

Expand actions for Aha!

Currently the only 2 actions Zapier can take in Aha! is to Create Feature or Create Idea, can this be expanded edit (create, replace, update, delete) any record in Aha! including Workspace, Goal, Initiative, Release, Master Feature, Feature, Requirement & Idea? Thanks for considering this request.

1
nicksimard
3 years ago
A
AleAugugliaroBeginner
asked in How Do I

After I select the account in which I want to Create Spreadsheets in Google Sheets, how do I select the "Google Drive" in which I want these to appear?

Here I where I select the accountAnd this is the next stepin which I would like to find this option but it’s not thereHow can I work around this problem?

7
A
3 years ago
S
SJ Innovation LLCNew
asked in How Do I

QuoteRoller trigger "Proposal Accepted" is the only trigger that would make sense

Hello!   I was trying to connect QuoteRoller with HelloSign or other convenient online document signature service. I want my client’s to sign the proposal when they want to accept it. There is no such trigger available when I try to connect QuoteRoller through zapier. Please suggest if there is any way to achieve this through Zapier or any other platforms.   Thanks.

1
Danvers
3 years ago
K
KRDBNew
asked in How Do I

Integrate Fanpage (not mine) with discord

i need to send posts from facebook fanpage (not mine) to discord text chanel, how to? 

1
AndrewJDavison_Luhhu
4 years ago
F
FNUSABeginner
asked in How Do I

Zapier - Airtable Intergration Question

We are using Zapier to integrate an Airtable form onto our website. We want to move the form to a different Airtable account. Will we need to re-do our Zapier integration if the form is moved to a different Airtable account?

1
adamsmartschan
3 years ago
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