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28649 Topics
will-talkatoo
will-talkatooBeginner
posted in How Do I
A workaround for the lack of a non-branching (in-line) if statement

So I started to write this post as another request for an inline if statement, like these two: Any probably many more, but as I was, I had an idea about the branches, and what happens when more than one filter is met, ie more than one branch evaluates to true.  I had always presumed that it would only do the first one, but in fact that is not the case, it runs both.   In the above I had the same check, my name, but any 2 true statements would work.  And in the Slack message I had 2 different messages, and I received both upon triggering this.  This way you can just do a branch, with the condition you want to check, run the conditional statement[s], and then as long as the other path condition is also true, they should both run.   Hope that helps someone. 

1
ken.a
10 months ago
P
ParkHillNew
asked in Troubleshooting
HELP! Error message: Task was stopped because its Zap was turned off during its execution.

Hi, I have zaps from Facebook Lead Forms to Google Sheets. Randomly today i have received a tonne of emails saying: Error message: Task was stopped because its Zap was turned off during its execution. is this because my google sheet is taking too long to respond (data heavy) or is this something else? I turn the zap on fine it runs one replay and turns off again

6
Troy Tessalone
9 months ago
T
TanjaHNew
asked in Troubleshooting
First name field in email list is not being populated when using Zapier

HiI have a Zap between checkout and e-mail list (Builderall).Everything works fine, except the first name field [VOORNAAM] is not being populated when using Zapier.So first name field is left blanc.I have it as a custom field because Billing Contact Firstname is not Name in my e-mail list but VOORNAAM.Can anyone help?Thanks!Tanja  

8
ken.a
4 months ago
J
Justtttt1Beginner
asked in How Do I
How do I deduct taxes from Shopify product prices before applying the tax line rate in Zapier for Axonaut invoices?

Hi there,I’m having a problem with my zap between Shopify and Axonaut trying to create invoices in Axonaut when an order come through Shopify.Products prices on my website are taxes included, so when they come through Zapier they are taxes included. As I need my tax line on invoice for accountability, I need to setup “Line items tax line rate” on zapier to have the taxes on the invoice. But then, it calculate twice the taxes on my invoice because it applied the tax line rate to the product prices that already include taxes.So I want to deduct taxes of the products prices before it applies the tax line rate by Formatter in Zapier.For that, I’m trying to do so :But it always give me that trouble error : I’ve tried few steps before the calculation, to convert in text, separate line items etc, nothing works, I’m out of ideas.If anyone knows what to do,Ask for further informations if needed,Kind regards,Justin

6
ken.a
7 months ago
I
idealwellnesswaBeginner
posted in Troubleshooting
Data in test not showing up in zap history Acuity Scheduling to Airtable

The title is confusing, I’m not sure how to word it so I took screenshots. When a specific appointment is scheduled in Acuity, I want some of the details to zap over to Airtable. One of the details is a custom field we added to Acuity that says who the appointment was scheduled by. When I set up the zap using recent appointments scheduled, the custom field contains a name that was typed by the person scheduling the appointment. But, when the zap actually runs and I look at the history, the field doesn’t bring over any info (leaving the airtable cell blank. Any ideas? The screenshots are the same appointment while setting up the zap, and then after the zap ran in history. Test data:  History Data:  

5
ken.a
9 months ago
E
Emma PNew
asked in How Do I
How to map custom checkbox data from Eventsforce to a Salesforce picklist using Zapier?

Am very new to Zapier so any help would be appreciated.I have an integration setup from Eventsforce to Salesforce, which is working apart from where I am struggling mapping a couple of fields because of the format. In Eventsforce we have custom checkboxes to capture if an attendee wants to hear about a topic area of interest e.g A fairer start.This information is being pulled from Eventsforce using a Custom Registration Data Key and Custom Registration Data value, see below.What I am struggling with is how to pass this information to a Salesforce.Do I need to connect the Key and Value together to ensure that the mapping is correct especially if the order of the list changes in the Event registration page for any future eventsMy field in Salesforce is a picklist so if they tick the box I need to then be able to pass ‘Yes’ as the value as it is marked as ‘true’ in the value.

5
SamB
Community Manager
7 months ago
N
nlongoNew
asked in How Do I
How do I map attachment fields from Google Forms to Linear?

Im currently in the process of creating a client request form. I've got all of the fields mapped to create a ticket in linear, but cant figure out how to get the attachments to populate. Is this possible?

5
N
10 months ago
G
GingermattiBeginner
asked in How Do I
Step Dependencies - How to map dependencies across steps

Is there any way you know of in Zapier to view step dependencies? IE output from step 3 is used in step 8, for example. 

1
Troy Tessalone
8 months ago
C
cbsmith82Beginner
asked in Troubleshooting
Zap will find and attach the proper file to a Mailgun email only once, then wrong ever after

I set-up a zap to read customer data in an Excel file, then send them an email with an attachment via Mailgun. The attachments are all stored in a single folder on OneDrive, which Zapier is able to locate. The first email that the Zap sends pulls the correct attachemnt according to the name of the file listed in a row in Excel. However, every subsequent email (pulling data from the next cell along with the next file name) it pulls and sends the wrong attachment, and it is the same wrong attachment everytime (i.e. same file is pulled and sent). Is this a bug in Zapier? Why won’t Zapier find the 2nd, 3rd, file etc. and send them as it did the first time? I’ve checked my Excel file over and over, and it is pulling the proper file name everytime, it just doesn’t attach the file associated with that name. In the attachment step in Mailgun, I select “File: (Exists but not shown).” The Zap works perfectly up to this last step of finding/attaching the wrong file from OneDrive, and the order of

9
C
7 months ago
FeliceMK
FeliceMKNew
asked in How Do I
How to trigger an invoice creation based on a specific Calendly event in Zapier?

Hi! I’m a new one here so I apologize if this question has already been answered. I have had no luck searching this in articles. If there is a direct article that answers this question, please post below!I am trying to trigger an invoice to be created once a specific event is created. I have MULTIPLE events. Right now I am stuck at this screen where it states “user” but it does not allow me to refresh events or type in the specific event I would like to trigger. Im attaching a screenshot of what Im referring too. Please help!  

6
ken.a
7 months ago
G
garyluk7New
asked in Troubleshooting
Zapier tables not finding the correct line

I’m trying to do a search of line items in my table, when a new booking is created , then look for a previous booking that matches either the same start, or end time (therefore flagging it as a back to back booking)For example, if there is Booking A 9:30pm to 10pm, and another Booking B at 10:30 - 11PM EST. Then suddenly a new booking C is created in between these 2 time slots of 10:00 - 10:30 EST. My trigger is when a new booking (booking C) is recorded on the table, Thensearch for record (output at line items) where the Start time of C is exactly the end time the output SHOULD be A, but it keeps showing both A & B, which in the line output becomes a mix of results and I cant parse it.  How can I fix this??

2
ken.a
8 months ago
A
Anna DemssNew
asked in Troubleshooting
No response field from Survey Monkey

I can’t see all the fields from the survey (from Survey Monkey) in Zappier. Also, for some of the fields that do appear, I can’t see the answers for them (in the dropdown where you select these).I refreshed and re-created the Zapp and the issue keeps appearing.

1
Troy Tessalone
8 months ago
Englander
EnglanderBeginner
asked in How Do I
What happened to "web page questions & answer in AI by zapier" feature?

It seems this feature has been retired, howeverm I have alot of templates using this.What is the alternative to replace this please?

7
Troy Tessalone
8 months ago
M
michaellunsfordBeginner
asked in Troubleshooting
Trouble accessing previous versions of a zap despite being on "Professional" plan.

I need to roll back to a previous version of a zap. However, when I tap “versions” it says, “Want to see versions from before last month? Upgrade to see older versions.”I checked with sales to see what premier level I needed to do this… and it’s the tier below the one I have. That is, “starter” allows this and I have “professional.” What am I missing?

1
Troy Tessalone
9 months ago
I
INIRBeginner
asked in Troubleshooting
Part SKU not found error when zapping a new order from WooCommerce to sos inventory

Zap Error:Failed to create a sales order in SOS InventoryThe app returned "Unable to match item 'TAP A5102428'". Part as it exists in SOSPart as it is entered in WoocommerceAny ideas how to fix this?  I’ve tried turning the zap off then back on.  I’m wondering if it’s somekind of formatting difference?

5
SamB
Community Manager
8 months ago
A
Azhar BondiBeginner
asked in Troubleshooting
Email Parser by Zapier and the Gmail advanced filters not working properly

Hi there, So I have created a Zap using Email Parser by Zapier. It is indeed forwarding all emails I want to forward but it is also forwarding the rest of emails which I am suspecting has to do with this !?Not quite sure about the difference between new Email and new Mailbox!  In my Gmail filters I am specifying from which email exactly to forward to my Zapier’s robot email. I don’t know why the filters are not working any ideas? Thank you,Azhar.   

1
Troy Tessalone
9 months ago
H
hamzahcNew
asked in How Do I
Raise an invoice in Xero from Stripe payment OR stripe invoice status change

We use Stripe for all of our billing and invoicing - but we have a mixture of invoices that are paid via Stripe directly and some customers that pay us directly via bank transfer (but invoices are still tracked in Stripe and then manually marked as “Paid”). I want to raise an invoice in Xero for either action: Payment completed via Stripe directly (I can create a Zap for this relatively easily I believe) Payment completed outside Stripe but invoice is marked as “Paid” in StripeMy question is whether the “Payment completed in Stripe” trigger would work for both of these instances. If not - is there a suggestion for how I can achieve this? 

1
SamB
Community Manager
8 months ago
A
Ananda108New
asked in Troubleshooting
WooCommerce error: "woocommerce_rest_invalid_id" on https://meinedomain.xyz

Hi,I just created my firs ZAP, but somehow I got stuck on Existing ID field.I have Bexio where I have my customers and I have Woocommerce where I want to always update my customers as soon as I change/update (address, phone, ...) them in Bexio. So only one way from Bexio → Woocommerce.I connected to Bexio and it worksI connected to Woocommerce and it worksI updated a customer that is in both Bexio and Woocommerce, but this does not work and Zapier gives me this message: WooCommerce returned "Ungültige Ressourcen-ID.". Error code: "woocommerce_rest_invalid_id" on https://meinedomain.xyzWhat do I add to the first field: *Existing ID Required - I only see Bexio options here, but I guess the Woocommerce ID of the customer should be standing here, or?Anyone has an idea how to fix this problem?Thank youMarko

1
Troy Tessalone
9 months ago
K
kohnurBeginner
asked in How Do I
Setting up Calendar Automation for Meeting Limits

Hello Community, I hope this message finds you well. I am reaching out to request assistance in setting up an automation through Zapier to block my calendar after two meetings. Could you kindly advise if this is feasible? Thank you.

4
K
7 months ago
B
buckeytuckerNew
asked in Code & Webhooks
Multiple GET Webhook Calls in one Zap

I am running into an issue with having multiple GET webhook calls in a single Zap. I am using a GET call to retrieve a list of items. The API limits the return to 100 items but I can make the call with an offset. What I wanted to do was make multiple calls in the same zap to get the entire list of items I need, its only about 350.The problem I am experiencing is that the second webhook call in the Zap always returns a 502 error. I can run a single GET just fine but the second gets an error. I can even make a sub zap and run that multiple times without the 502 error.Is there a problem with making multiple calls in the same zap? 

4
Troy Tessalone
8 months ago
K
Kyle KruegerBeginner
asked in How Do I
How do I automate SocialBee posts from Asana triggers using Zapier?

We are trying to setup an Asana to Social Bee workflow where based on a specific Asana trigger a social post will be scheduled. The Asana portion works fine however we are running into problems with Social Bee and we are getting the error message of:“Failed to create a post in SocialBeeThe app returned "Could not validate post".Does anyone have any experience here?

5
ken.a
8 months ago
Diego Maury
Diego MauryNew
asked in How Do I
How do I split event names in Google Calendar into first and last names for use in Zapier?

Hi there,I'm using Google Calendar with Zapier for event management and collecting attendee info like First Name, Last Name, and Email.The problem is when the event’s name is created in this format: "EVENT NAME - (First Name Last Name)".I need Zapier to recognize "First Name" and "Last Name" as separate fields, but currently, it treats them as one.I want to use those fields in a Zapier Table.Has anyone found a solution for this?Appreciate any tips! Thanks!

3
Troy Tessalone
7 months ago
S
Shin-chanBeginner
asked in Troubleshooting
Unable to complete a Zap which make an envelope with DocuSign due to "Unauthorized" error

I am making a Zip to create an envelope with DocuSign.At the final step, after pushing “Test Step”, the warning that “Failed to create an envelope using document in DocuSign. The app returned "Unauthorized" was displayed.I am using DocuSign with Enterprise plan and Zip with free plan.And, I am supervisor authority with DocuSign.Do you know how to solve this problem?

5
Troy Tessalone
8 months ago
O
OrrDeeNew
asked in How Do I
How do I set the subject in Send Outbound email using Email by Zapier when using Typeform and ChatGPT?

HiI’m using Typeform to serve a form and ChatGPT to create an email based on the entries in the form. The text body is great but I’m struggling to set the subject in Send Outbound Email in Email by Zapier...any suggestions please? Any help appreciated... 

4
M
7 months ago
K
kaseandcourtBeginner
asked in Troubleshooting
Zapier keeps turning off

My Zap keeps turning off. I don’t see any error. I deleted it and created a new one and it successfully triggers but after a day it suddenly turned off again. I checked the change history.  

5
Troy Tessalone
8 months ago
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