Instagram not syncing properly to webflow

Hi @realvuecda,

It looks like Webflow has a rate limit of 60 requests per minute: https://docs.developers.webflow.com/data/reference/rate-limits-1

I know you mentioned a number less than 60, but if requests are happening within a minute, that could be the issue.

Some screenshots of how you’re triggering and your zap steps would be helpful. 

Here’s some generic troubleshooting steps pulled from ChatGPT:

1. Check the Zap History: If you haven't already, review the Zap History on Zapier to see if there are any failed tasks or if certain images are being skipped over. Sometimes, the issue is clearer from the history logs, even when no explicit error message is shown.

2. API Rate Limits: Both Instagram (via Facebook's Graph API) and Webflow have rate limits on their APIs. If you're uploading a large number of images in a short time frame, you might be hitting these limits. This could explain why some images are not being transferred. Review the API documentation for both services to understand the limits.

3. Image Size and Format Constraints: Ensure that the images meet any size or format specifications required by both Instagram and Webflow. Sometimes, issues arise because an image doesn't meet the criteria for uploading, leading to it being skipped.

4. Zapier Trigger and Action Settings: Double-check the settings for your Zap, especially the trigger and action configurations. Ensure that the trigger is correctly set up to capture all new posts from Instagram and that the action properly creates a new item in your Webflow CMS. It's possible that a setting or filter within the Zap is causing the issue.

5. Manual Trigger vs. Automatic Operation: Since you mentioned running the zap manually, consider if the manual trigger process might be missing some images due to timing or selection issues. Testing with automatic triggers, if possible, could help identify if the manual process is contributing to the problem.

6. Webflow CMS Structure: Verify that your Webflow CMS is set up to accommodate the type of data being sent from Instagram. If there's a mismatch in data types or structures, it might result in successful transfers for some images but not for others.

7. Zapier Support: If you've gone through these checks and still face issues, reaching out to Zapier Support can be a good next step. They might be able to provide more specific insights based on your Zap's configuration and logs.

8. Alternative Solutions: If the direct Instagram to Webflow route continues to be problematic, consider alternative workflows. For example, you might use a middleman service or storage (like Google Drive or Dropbox) to first collect the images from Instagram and then have another Zap that monitors this storage to update Webflow. This adds a step but might offer more reliability and control.

Best,

Ryan Schweighart
Whole Hart Impact, LLC
whimpact.co
I help businesses with HubSpot and Zapier. 

@realvuecda, not a problem! Here’s all the details about tasks: https://help.zapier.com/hc/en-us/articles/8496196837261-How-is-usage-measured-in-Zapier

For the most part, it’s any action step that counts as a task. Check the link for all the details. In your case, if each image transfer is a step, that will count as one task for each image.

You can see when it resets from your homepage:

Click on manage plan to see the exact Usage reset date in the top right.

Yes, you can pay for plans on a monthly basis and cancel prior to the next month charging you.

You will still have access to your account but paid features will no longer work when you downgrade: https://help.zapier.com/hc/en-us/articles/8496277302157-Change-or-cancel-your-Zapier-plan

I don’t work for Zapier so looping in @ken.a for anything to add re: access concerns after downgrading a plan.