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Question

Failed to create a video in HeyGen - Troubleshoot

  • May 8, 2024
  • 2 replies
  • 328 views
K

Hello!

I am trying to connect my HeyGen platform with Mailerlite through Zapier and send out personalized videos to my clients. The problem is, when I want to do a test I always get a Failure message. I took a screenshot about the problem and attached here.

Could you please help me with this one? Thank you!
 

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    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    2 replies

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • May 8, 2024

    Hi @Krisztina 

    For us to have context about the error, post screenshots with how your Zap Step 2 is configured in the ‘Action’ tab section.

     

     

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
    ken.a
    Forum|alt.badge.img+6
    • ken.aZapier Staff
    • Zapier Staff
    • May 10, 2024

    Hi @Krisztina,

    I wanted to check in here to see how you’re getting on. Are you still running into the error here?

    Please let us know if you still need help regarding this one. We’re happy to troubleshoot further!

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