Hello!
I am trying to connect my HeyGen platform with Mailerlite through Zapier and send out personalized videos to my clients. The problem is, when I want to do a test I always get a Failure message. I took a screenshot about the problem and attached here.
Could you please help me with this one? Thank you!
Failed to create a video in HeyGen - Troubleshoot
Hi
For us to have context about the error, post screenshots with how your Zap Step 2 is configured in the ‘Action’ tab section.
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/a72efed9-6701-46ef-bde6-bcb298f8f575.png)
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