About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Get Help

Find answers to your questions. Ask the Community for help or hire someone to help you.

21844 Topics

A
Anna-KarinaNew
asked in How Do I

New Case in Salesforce to New Ticket in Zendesk

Hello there,I am searching for a way to push a case from Salesforce “Cases” to Zendesk. Salesforce “Cases” on Account Level:  Exampe of Fields of Salesforce “Cases”The integration is only available from zendesk in the other direction. Meaning to push a zen desk ticket into salesforce cases. Why do we need it: Whenever there is an Event that requires a Support/Success agent, our Sales Ececutive wants to create a case in Salesforce and push the issue dircktly to Zendesk, that the responsible agent takes over. In the same time he wants to monitor the status of the ticket in Salesforce. Does anyone has experiences with it? If there there is anyone out there, my second question would be: if it is possible, that a zen desk ticket gets created from salesforce cases, is there a backsync possible from zen to Salesforce? Meaning: once a case has been created in Salesforce. Now I am assuming there is a way that the case is pushed to zen desk. Now when a zendesk agent changes the ticket status to

3
william
2 years ago
S
SendohzkBeginner
asked in How Do I

Append Text to Existing Google Doc, on a New Page

How can I append text to an existing Google Doc on a new page?

2
S
2 years ago
M
Muckael
asked in How Do I

How to include the previous message when using the Reply to Email Gmail action

When using Gmail Reply to Email, the reply only uses the Subject of the Thread ID, but it does not include the previous conversation.How can I set up Reply to Email to include the history as well, so it looks like a normal reply as if it was done in Gmail itself?

10
Paolo
2 years ago
D
DaveSchBeginner
asked in How Do I

How to find a contact's ID number in Active Campaign

Automation: Create a Deal when a jotform submission is completeProblem: Contact ID - Contact Does Not Exist.Already created an automation prior to this to create a contact when the form is submitted, but am unsure what to put for Contact ID Field. Pulling the Contact Name from Jotform (which exists in AC due to first automation) keeps giving error that contact does not exist? 

5
Troy Tessalone
2 years ago
M
MayaneNew
asked in How Do I

Create new or Update an existing person in Pipedrive

Hi, I can't find the answer of my issue : How can I do : "Create or update a person in pipedrive". I found "Find or create".But if the person already exists, how can I update her ?What is the right process ? Thank you :)

2
Paolo
2 years ago
C
coatsy35New
asked in How Do I

How to save an email attachment to OneDrive

I have setup a simple ZAP that when you send an email to XXX.4yxjzf@zapiermail.com it should take the attached file Stocklist.pdf and save it into my OneDrive folder. Currently it generates a text file and puts the name of the attachment inside that text file instead of saving the actual attachment to OneDrive. IT also calls the text file “Stocklist.pd… .txt” I’m not sure where the text part is coming from. I haven’t set the file to be renamed, I have left that part blank.  Anyone know what is causing this? I’ve recreated the zap and still can’t get it to work. When I played around with this a few weeks ago it was working fine. I don’t understand what's changed. Any ideas appreciated!

3
Paolo
2 years ago
S
SoapppNew
asked in How Do I

Pipedrive custom field names are not being displayed as expected

Hello,I’m having trouble with the Test Trigger, I explain myself.When i’m using a zap that is extracting data from Pipedrive, and i’m looking for specific fields that i’ve created on Pipedrive like for instance the “persona”.I added a list of possibility listed between “1 . blablabla” to “9 . blablabla”In the test trigger i found a long string of characters like “dfdfdf565sfwcotphrîhk12qwcxlkjc9” for the custom field and for the value i’ve got a number instead of a short string. I’ve been checking for hours on the community blog and also on Pipedrive but I didn’t find a suitable solution to my issue. If someone already met this king of problem, I would be happy to know the solution. Thank you all and take care of yourself !

2
Paolo
2 years ago
D
drungseaBeginner
asked in How Do I

Create Stripe invoices from new row in Airtable

Hi I’m looking to sent Stripe invoices from editing in Airtable!I’ve set up a  couple zaps thatcreates a Stripe customer from a new row in Airtable via webhook creates an invoice item and sends an invoice to the newly created customer.I’ve successfully created the customer in a LIVE Stripe environment via Airtable, however, when proceeding with the zap step to create the invoice item, the app returns “no such customer”. I don’t know why this is the case, as previous steps have correctly mapped the stripe ID, customer name, etc.Live Stripe keys are being used as well.Anyone have any experience with something similar? Thanks for any help!I followed this tutorial

5
Danvers
2 years ago
D
DevinTNew
asked in How Do I

Not all my Zaps are all triggering instantly

Hey everyone, I’ve been using Zapier integrations for a while now and i’ve been really happy with some zaps, while others don’t seem to work like they should be.  The biggest problem i’ve been having is some of the zaps don’t trigger like they should. I have everything set up, run a test and the system works perfectly. Although when i turn on this specific zap and allow it to work like it should it doesn’t fire or send any of the information. When i go back in a check on the zap, everything looks ok. If i refresh the customer field to the new customer who should have triggered the zap and git test, all the info gets sent on the spot.  Is there a reason why some of my zaps aren’t working automatically but when i go in and test the zap with the new triggered information it works fine.  Any help would be appreciated.  Thanks 

2
Paolo
2 years ago
michael291
michael291Builder
asked in How Do I

How to remove related records in Zoho CRM

Hello, if got a little problem…I have created a Zap that synchronizes updated entries in the “Contact module” in Zoho CRM and an account (if the contact is linked to an account) to an app with the name Bexio (an invoicing tool). Everything works fine, except the one thing: If I remove the account in an entry in the “Contacts module” the link to the account won’t be removed in Bexio. In Zapier I have only a dropdown where I can pick an entry in the “Accounts module” in Zoho CRM or choose a custom field, but I cannot define “None” or something like that. Is there a simple way to solve this? 

6
michael291
2 years ago
A
Anonymous
asked in How Do I

Zapier to Zoho - rate not including decimals

Hi guys, I am wondering if anyone has experienced the following:I am importing woocommerce orders into Zoho Inventory using Zapier. Every field in my Zap is working as it should *except* for my “rate” field. Despite trying the raw sales item price date from Woo (one item was rounded to a figure with more than 2 decimals - 6.98999 and one was 6.99) AND trying to solve the multiple decimal issue by using Zapier Formatter, which yeilds both price fields as clean 6.99, my Zap to Zoho is reading into Zoho as an integer for rate as simply “6”.Obviously, I need prices to show up as 6.99 in the rate field. While this might be a question for a Zoho forum (I’ll head there next!), I wanted to see if anyone here might have experienced anything similar. Here is a picture of the clean Zap and here is the respective Outbound data:bcy_rate6rate6which is showing up as rate in Zoho as 6, as you likely guessed!Any input anyone might have would be much appreciated. Thanks in advance!

2
Paolo
2 years ago
H
Hcker99New
asked in How Do I

Use image files added in Dropbox to create new products in WooCommerce

I'm hoping to do this if possible. So when a new image (jpg) is added to a dropbox folder it creates a new woocommerce product with that image. So if I put 50 image files in the folder it automatically creates 50 products each with its own image Is something like this possible?

3
Troy Tessalone
2 years ago
Spike
SpikeBeginner
asked in Troubleshooting

How to get social media analytics data using Zapier?

Hi Everyone !First time for me posting a message in the community. I always found my ways with all the great topics in the community but this time I am struggling. I taking my chance and hope someone else encounter the same situation. Context : I am trying to create from scratch a social media analytics base in Airtable. Meaning that I would like to get all available data from Twitter, Facebook, Linkedin and Instagram as soon I post a message.I would like to retrieve with Zapier (number of followers, number of fans, number of views, likes, etc) for any social media tools I am using. My Issue : I could retrieve few data || When using the trigger “My tweet”, I can access few information but not for example the number of likes or views. The same goes with other social media tools. Question : Did anyone encounter this issue and if so is there a way to retrieve all those datas with Zapier ?Looking forward to any answer :)

3
Troy Tessalone
2 years ago
J
joolspinNew
asked in How Do I

Information for other form submissions in WIX added by the same person is not sent to Microsoft Excel

I have set up a Zap to pull data into an excel spreadsheet from a Wix enquiry form. This is working for new customers but if the person has sent a previous enquiry, the data doesn’t pull through from wix to excel. I only realised then when I was testing the Zap by adding my own details to the enquiry form, if I added random names and addresses it works perfectly but doesn’t pull anything through with my name and address on the form. Does anyone have any ideas on how this can be fixed?

3
SamB
Community Manager
2 years ago
I
irving.modabeaBeginner
asked in How Do I

What happens to my multi-step Zaps if I downgrade to a Free plan from Starter plan??

Hi, I have paid a Starter plan for two months now so that I could create various multi-step zaps. My business is just barely starting and it doesn’t seem wise to me to have this extra cost. I plan on paying my Starter plan again once it’s necessary to use multi-step zaps. Will my multi-step zaps be preserved if I downgrade to a Free plan?

2
I
2 years ago
S
Slarysz01New
asked in Troubleshooting

Issues with Zaps using WordPress

i have four zaps between wordpress and zapier they are not working right. what could be wrong

2
Paolo
2 years ago
J
JCooksNew
asked in How Do I

What lookup value should be used when searching for existing rows in Google Sheets?

Im making a service where you need a licencse key. I have put all of them in a column called “Keys”. Every time someone fills out the google form it should email them a key. But when I setup the Lookup Spreadsheet row i dont know what to put for lookup value? PS: Im new to Zapier lol

2
Paolo
2 years ago
jtoeman
jtoemanBeginner
asked in Code & Webhooks

Extracting specific patterns of text within a RSS feed

Challenge: Take an RSS feed that delivers HTML as a text blob, parse that HTML for specific tags, drop result into an Airtable.Obstacle: Parsing the HTML.Sample entry in the RSS feed:<item> <title>The Monsters Episode (ep48)</title> <link>https://letterboxd.com/lofitop5/list/the-monsters-episode-ep48/</link> <guid isPermaLink="false">letterboxd-list-17914720</guid> <pubDate>Sat, 15 May 2021 02:39:48 +1200</pubDate> <description><![CDATA[ <p>Lizards and apes and gremlins, oh my! Welcome to our Top 5 Monster Movies episode, where we utterly redefine monsters to include “cute fuzzy CGI things who go through doors”, “weird CGI things with eyes in their hands”, and, of course, BrundleFly. Our lists also include a musical, a monster who lives in a flower pot and sings, a camouflage monster from outer space, and … the wind. Listen and play along to try to guess which monster has excellent “hand-eye coordination”!</p>&l

2
jtoeman
2 years ago
M
MKB DesignNew
asked in How Do I

How to add time entries into Quickbooks Time using Google Sheets?

I am struggling with a zap that creates a time entry in Quickbooks Time from every line entered on a Google Sheet.  I would like for my admin to collect and log time performed by several people working on a single project.  I don’t want to give her access to my Quickbooks account and I can’t add her to my Tsheets account (long story). Has anyone written a zap for this that they are wiling to share.  I also use projects in Quickbooks so the time entry would have to link to the correct project

3
SamB
Community Manager
2 years ago
J
jakedt1616New
asked in How Do I

Zoho Recruit action error with no further details

I get the above message any time I try to send data from a google sheet into Zoho Recruit as a new record. The google sheet trigger test work and so did the filter test. When I test the Zoho Recruit action it fails. Any idea why this may be? 

3
SamB
Community Manager
2 years ago
S
Scott BNew
asked in How Do I

Manipulating and combining date fields from a trigger

I am trying to extract data from a Booking site using Zapier to populate Deal Information in HubSpot. I can pull the start date and the end date from the Booking site using Zapier. However, I need to convert the start date and end to text fields, so that I can concatenate the data to create the Deal Name to send to HubSpot. Does anyone have any ideas on how I can accomplish this?

6
Paolo
2 years ago
F
FranNew
asked in How Do I

Forward emails from Zoho Mail to Gmail

Hello,  I’m trying to have my Zoho mail forwarded to my gmail.  Keep getting error message that“label name exists or conflicts:”  Does anyone know how I can fix this? Thanks    

6
Paolo
2 years ago
J
JeaneneNew
asked in How Do I

I upgraded but have zero tasks available

Today, I paid for monthly upgrade 750 to 1000 tasksand have zero tasks available until my account billing cycle resets on June 14!  so I modified to annual upgrade plan and message is that my tasks will be held until June 30th!  This is urgent, as it is holding up a site launch scheduled for today (and there are double pending charges on my account for the year!)

2
Danvers
2 years ago
C
christinaBeginner
asked in How Do I

Smartsheet Copy Row - are attachments included?

HI, For those who uses smartsheet, I know there is an automation where it copys row to antoher sheet if the condition are met. But since I have too many columns that I do not want to copy over, I’ll be using Zapier to copy specific columns if criteria are met. So my question is, does zapier copy over attachment as well when rows are copied? Also, I notice only update row are allow to choose which columns to copy over. Thanks for your help!

3
Troy Tessalone
2 years ago
B
bchristenlvtNew
asked in How Do I

Filter Zoom recordings by Group to Upload to separate Google Drive folders

In Zoom you have the ability to create groups of policies for different employees. We have 4 different groups that play into this question. Group 1: Sales. 2: IT. 3:Learning and Development. 4: Product Owners. Each of these groups have policies set in Zoom that by default record all meetings. We are wanting to export all of these recordings and dump them in their respective Google Drive folders. From the community post below, I know its mostly available. Trigger: New Recording (Zoom trigger)Action: Find/Create Google Drive Folder (Google Drive Search Action)Action: Upload File (Google Drive Action)Heres the question though. I want to create 4 different Zaps, for these 4 different groups. And I only want to upload Sales recordings and store them in the Sales folder of Google Drive. Or the IT/L&D/Product owners recordings in their own folder. I dont want to have to manually separate them out.QUESTION: In Zapier when utilizing the Zoom Recordings to Google Drive zap, is it possible to

3
SamB
Community Manager
2 years ago
Terms & Conditions