Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Basically, I Purchased two Plugins for connecting with Zapier as the connection of Zapier with Perfex CRM and Rise CRM,

In Perfex CRM I don't know how to get the API key I purchased plugins for it but non of these is Working with Zapier,

Two I've purchased RISE CRM REST API Plugin for connecting with Zapier in which I have the API Key available but I don't know how to connect it with Zapier.

NOTE: The main scenario I want from Zapier is to When we get a New Lead from Facebook it will be directed to the Form in any of these CRMs It is asking for API Key but It's not working at all.

Hi @Shoaib Ahmed Soomro 

Good question.

Make sure to review the available help articles for using each app in Zaps:

https://zapier.com/apps/rise/help

https://zapier.com/apps/perfex-crm/help

https://zapier.com/apps/facebook-lead-ads/help

Thank you for your response but actually the problem is I am unable to get the ZAPIER module for Perfex at all I am not getting it at all the link mentioned in Perfex Help is not working not even available in Zapier is there any Module for Perfex to generate API for Zapier please I need that suggestions.

Hey there, @Shoaib Ahmed Soomro. Thanks for reaching out - I’m sorry to hear you’re running into this. 

I did see you were able to open a ticket with my friends in support, which is perfect. I’d actually recommend continuing to troubleshoot with them as this will likely involve some sensitive details of your account.

Please keep us posted on your success though! We definitely want to make sure you’re all squared away.

Hey friends, just circling back to close the loop on this one! It looks like one of our support colleagues replied back to you about this and said:

Happy to help, starting with this Perfex CRM issue. Could you please log into your Perfex CRM site, then go to > admin > Zapier? Or you can head to this page:  https://{MYSITE}.com/admin/zapier/configure
 
This is where you should be able to grab your Auth token and Base URL. Are you able to see those once you're there? If not, can you send me a full screenshot of what you see instead?
 

If you’re having trouble finding the Auth token and Base URL, feel free to reply to the email thread you have open with them and they can continue to troubleshoot with you! 🙂

Terms & Conditions