I have a zap that creates a ticket in ConnectWise Manage. In the Create Ticket action, I selected the Board where the ticket will be created. Then, I select the Status to be used on the ticket. But, I’m only shown 25 of our 29 statuses as options, so I can’t use the one that I need. Is Zapier or CW limiting the number of returned/displayed Status options?
I’ve tried editing the Create Ticket action, deleting and re-creating it, etc. It always leaves out the same 4 statuses, and there’s no pattern I can see. The status is active. Time entry is allowed. Is this broken? A dumb limitation? Am I missing something?
Appreciate any help!
Best answer by christina.dView original