About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Get Help

Find answers to your questions. Ask the Community for help or hire someone to help you.

25347 Topics

S
ScottMillerNew
asked in How Do I

Held Zap Bulk Run Order

Hey Zap Team!Does anyone know if held zaps re-run in bulk are processed in chronological order?e.g., executing a bulk re-run would process a zap initially run and held at 1:20 PM before a zap run and held at 1:21 PMThanks!-Scott

4
christina.d
1 year ago
V
Vijay_ChenBeginner
asked in How Do I

How do I assign the name which is a string from Airtable to the people column on Monday

How do I assign the name which is a string from Airtable to the people column on Monday？ This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting. 

3
christina.d
1 year ago
M
mlawNew
asked in How Do I

Using specific Intercom tags as a trigger

I need to trigger on Intercom, when there is a specific tag applied.  I use another software, which has an integration that does this without issue, so I can’t believe this is still a bug, as is mentioned in older posts.  Unfortunately, the integration is specific to it, and not generalized like Zapier.  It even has a drop down to pick the correct tag from a list.Seeing as how there are 4-6 posts about this over the past 2 years, it would seem like there should be some headway on it?  

2
christina.d
1 year ago
Z
zubairNew
asked in How Do I

Can we connect D365 site with Zapier ?

Hi Team, Hope every is doing well. Actually, I am new on Zapier platform. I’m trying to connect D3365 E-COMMERCE site with zapier, is there any possible way to do so. I have checked site and found D365siteconnect app event but it is showing “Not trigger available”. Can someone tell me what is mean of By Invite on it.  

3
christina.d
1 year ago
R
rlyBeginner
asked in How Do I

Update agent attributes in Zendesk

Hi there,Does anyone know if Zaiper supports Update Agent in Zendesk when a new agent is created? I see “Update User in Zendesk” but not agent. When a new agent is created in Zendesk through our SSO integration, I would like to run a Zaiper job to set their alias to “OurCompanyName Support”. This ensures that our agents full name and personal work email is not exposed to the customer when replying to tickets in Zendesk.We can have our agents set the alias manually during the on-boarding process but I would like to remove this unnecessary step and fix it through automation.Thanks 

7
christina.d
1 year ago
F
Felipe_2022New
asked in How Do I

How can I guarantee that Zapier always takes the last added data in Google Sheets?

I am trying to send automatic text messages using a spreadsheet and GOTO connect. My idea is that every time a contact is added in the last row a message is sent to the added phone with the added name.So far I have been successful only once, it seems to have problems choosing the phone number which should be the last one added.How can I guarantee that Zapier always takes that last added data in the spreadsheet?

4
T
1 year ago
O
Om NaiduNew
posted in How Do I

How to setup zap selling files/videos

I have file, and a video. When i payment is done. The user needs to get an email with the link to the file. It's need be granted access   

1
christina.d
1 year ago
P
princysainiBeginner
asked in Code & Webhooks

How to trigger a Zap when a specific field in Zoho CRM is updated?

I want to start a zap when a specific field (Lead Status) is updated in the Zoho CRM. An easy way to do this is by setting up a workflow in the Zoho CRM and sending a webhook but I have limited webhooks in the Zoho CRM and I need an alternative.  Zapier offers to trigger a zap when any field in a module is changed/updated. Ex:I want to trigger a zap when Lead Status is updated to No Answer. → I mark the lead status as No Answer → Zap is Triggered→ Now if I change any field for that lead, (Name, age etc.), the zap will be triggered again, as long as the lead status is No Answer. Does anyone know how to get around this?

3
P
1 year ago
E
edcobz007New
asked in How Do I

Do I need a multi-step Zap to update the status of an order after I create it in WooCommerce?

Hello the communityI would like to know if the following funnel is possible before subscribing /price plan and the plugin My ideeWhen I complete a google sheet, I would like to create a woocommerce order with the Status : Completed(without paiement) I’ve seen that it is possible to create an order completing a row with the pluginIs it possible to changer the status at the same time or is it a multi step zaps to have a status completed?(is the free plan + wordpress plugin is enough or does I need to have the starter plan (19€ / month) + wordpress plugin (59€ / year) thanks for your helpregards  

2
E
1 year ago
R
Ric StarostBeginner
asked in How Do I

Not able to add Paths to a Zap

Any idea what would cause “paths” to not show up as an option when trying. to nested paths. It says “Paths must be on the last step”. Well it is the last step and I am not getting that option. I got it on another zap, but cannot duplicated on a new zap? 

7
Troy Tessalone
1 year ago
M
meenakshichoudharyBeginner
asked in Code & Webhooks

Paypal Webhook is not receiving the data.

I tried to send the data to webhook but it not recieving the data. But I’ve one more account with same zapier setup and it works there. Is there anyone knows the actual reason behind this? I am sharing the screenshots of bot zaps. Let me know if anyone has solution to this issue. Zapier Account 1Zapier Account 2 Please let me know the reason behined the difference in the interface of both these zapier account.

6
Danvers
1 year ago
Darren Alderman
Darren AldermanBeginner
asked in How Do I

Cannot Add Attachment or Content Document to Salesforce Account

My client would like to associate a PDF document to their Salesforce Accounts from a Zap. I’ve tried to figure this out several times with no luck. Trying to add a “File” from ZapierWhen I use the Create Attachment in Salesforce task, it returns a successful response, but I can’t find the attachment anywhere in Salesforce: Successful responseI noticed in Salesforce the files are called “Content Documents,” but the Create Record in Salesforce task does not allow me to select a Content Document as the object. (Only a Content Document Link)No Content Document OptionI know some posts have mentioned some 3rd party Zap task to accomplish this, but we are keen to see if the direct Zapier <> Salesforce relationship can add an attachment to an account. 

3
Darren Alderman
1 year ago
A
ajay sharmaBeginner
asked in Code & Webhooks

unintended trigger property created for trigger payload

HiI am working on a trigger which receives a property like"dueByLabel": "Due: in 28 day(s) (7/6/2022 12:00:00 AM)"after data is return by “triggers.<trigger-name>.operation.perform”, I see additional property in Zap Run history"dueByLabel_day": "s"This property is not generated if “dueByLabel = completed” (as an example). See attached screenshot of the new property. This property is not emitted by the webhook service and is generated after perform method is executed.

2
A
1 year ago
A
AmrishBeginner
asked in Code & Webhooks

Send Facebook Leads to My own API using webhook

Hi sir,I have my own API. I want to send the leads which was collected from Facebook lead ads to that API using zapier webhooks. Can you please help me with the flow and needed fields in order to send the details to the API. My website : https://tm.medall.in/health65/?utmCampaign=instagram&utmMedium=display&utmSource=tuskmelon&testdetails=health65&fbclid=IwAR2-C0OlOptjCj50sqvsnTXzzGac-wj3uQHAGLif96ikeQyMMB4yGUZ7ZJM 

3
GetUWired
1 year ago
R
Rahul_007New
asked in Troubleshooting

Unable to get the owner in Slack despite having the Slack owner ID from HubSpot.

I am unable to get the owner in slack message.  In spite i am getting slack owner id  

1
GetUWired
1 year ago
O
olivedrabBeginner
asked in How Do I

How to convert number range to text?

Hi, our zap trigger is a form with a question that collects a number. Depending on the number, I need to convert it to text. For example:If the number is 0–200, then produce the word “YES”If the number is 200+, produce the word “NO”How would I go about creating this?Thanks!

8
christina.d
1 year ago
S
suzyabbottNew
asked in How Do I

Help! Figured out low to load a lead to salesforce, but I can't figure out how to tell the system to then take that lead and add it to a specific campaign!

Help!  I’m trying to set up a zap that will take a wufoo form submission, create it as a lead in salesforce and assign it to a specific campaign.  I can get the lead into salesforce, but I don’t understand how to attache that same lead to the campaign, it keeps asking me to either search or ??  can anyone give me a walkthrough, I’ll pay you!!! 😨 I’m so frustrated!

1
Troy Tessalone
1 year ago
O
ohmyworditsjustausernamewhatBeginner
asked in How Do I

Locked out of account

Has anyone gotten locked out of their business account? My co-worker emailed zapier asking for our business account to be associated with a different email address than it had been. Instead, zapier created a brand new account for the email with which she asked the account to be assocaited, and now she can’t access the business account from the old email it was associated with, for whatever reason. She can’t inquire on my behalf as the owner of the former email since she made the request that her email no longer be associated with the account. Ah!

4
O
1 year ago
T
Team ElateNew
asked in How Do I

Automate.io to Zapier | Send dynamic transactional template from Sendgrid

Hello,Like many, we will be forced to transition from Automate.io to Zapier on Oct 31st.  Many of our existing Bots are sending dynamic templates from Sendgrid.  Based on other threads here, this feature is not supported by Zapier.  Will this feature be added to Zapier before Oct?  What is the status of this request?Please advise and thanks in advance!

2
rachael.silvano
1 year ago
A
AlvahBeginner
asked in Troubleshooting

Move File in Dropbox Error - Failed to create a file in Dropbox (file/folder not found)

Intended OutcomeNew File gets added to Dropbox folder If the New File contains “Completion” it should get moved to a different folder in DropboxCurrent Zap On the third step (Move File in Dropbox), I am receiving the following error Here is how the Action for step 3 is configured I don’t understand the error or how to configure differently? Any ideas?

3
A
1 year ago
J
James HughesBeginner
asked in Troubleshooting

Upload Video Youtube problem

I set up the zap and I keep getting this information. I set up another zap again and the same thing happens. I notice that I am not the only one complaining about this problem. I sent mail to support but they didn't solve it. When will the problem be solved?

9
Danvers
1 year ago
M
mnchrisBeginner
asked in How Do I

Gmail to Followup Boss Intergration - Zapier, Actions do not match to Gmail selections

Gmail to Followup Boss Intergration - Zapier,  Actions do not match to Gmail Information, specifically, the Phone Number of the Contact. The drop downs tend to be code or gibberish, so selecting the correct action is just blind luck. Very limited selections. I have spent hours/days on this.

3
T
1 year ago
D
dboBeginner
asked in How Do I

Prevent duplicates when copying (updated) events between two calenders

I use Zapier to copy events between a subscribed calendar (read only) and Google Calendar, using the “New or updated event”- and “Create detailed event”-zap. Sometimes the subscribed calender updates an existing event. This causes my Zap to make a duplicate in the destination calender rather than updating the existing event. This is not what I want. I found another built in Zap, “Update Event” but I am not sure how to use it. I don’t know what to search for. UID is probably not the same in the source and destination calender. Title might be something that has changed (and may not be unique). Is there some smart solution to this problem? I am required to enter a start and end date for the search. This seems to be a good way to create a zap that easily breaks. I would prefer to not enter that but since I am forced to do it, can I enter something that means “from the start to the end of the calendar”? I have read this questionwhich is similar to mine but the answers don’t address my issue

15
christina.d
1 year ago
A
AyeshaNew
asked in How Do I

Data is not passed to Activecampaign Action 2 even I am able to get in Action 1 data out

I am trying to integrate with Activecampaign but getting ActiveCampaign API request failed. HTTP Code: 422; Request UUID: 21d0feaa-5a95-4d60-8e7a-c0b6218dbecc; Response: {"errors":[{"detail":"Contact id or email is required."}]}Data out I got from Action 1tst ID:4658005: test 2email ID:4677133: a6@gmail.comData in I got in Action 2email: {{158196840__email ID:4677133}}Why is it expecting 158196840__email ID:4677133 as key, even though key from action 1 data output is tst ID:4658005? 

1
christina.d
1 year ago
A
Adam ShiresNew
asked in How Do I

Zapier triggering once then not again

Hey everyone, I’m having an issue with my workflow, which is as follows: I’ve got three zaps running to:create item in Webflow/Airtable Update item in Airtable/Webflow Update live item in WebflowSo far things have been running smoothly and when a new Item is triggered a new airtable line is created housing all the datafields, which in turn are then used to populate a new CMS item being created in Webflow. Then the next trigger also works and updates things like: selling fast: true or sold out: false on the live item no worries. However, if an item is changed back to Selling fast: FALSE it doesn’t trigger the Zap and therefore nothing gets changed in airtable etc. This is causing myself and my client a lot of headaches and I was wondering what might be happening that changing the RSS feed back to an old state wouldn’t result in the update item zap triggering. Any help would be appreciated :) Adam

2
T
1 year ago
Terms & Conditions