Best answer

Move File in Dropbox Error - Failed to create a file in Dropbox (file/folder not found)

Intended Outcome

  1. New File gets added to Dropbox folder
  2. If the New File contains “Completion” it should get moved to a different folder in Dropbox

Current Zap


On the third step (Move File in Dropbox), I am receiving the following error


Here is how the Action for step 3 is configured


I don’t understand the error or how to configure differently? Any ideas?


Best answer by Troy Tessalone 3 June 2022, 18:47

View original

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Userlevel 7
Badge +14

Hi @Alvah 

Good question.

You’ll need to map the File Path not the File Name.






Userlevel 7
Badge +9

Hey there, @Alvah! Thanks for reaching out! I wanted to pop in and see if Troy’s suggestion helped. I can also see you were able to open a ticket with support and Dennis offered a similar solution:

Regarding the file name, I have checked on this Zap and I suspect the Zap might be expecting something else rather than the file name on this step.
Can we try using the file path and see if that helps?


Keep us posted on how this goes! 🙂

Thank you, @Troy Tessalone! File path did the trick. I appreciate the help!

Thank you @christina.d for checking in as well!