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30076 Topics
C
cashcoBeginner
asked in Troubleshooting
Unable to add support ticket type in DevOps work type action

I seem to have encountered a weird issue with the devops work type field. When I have Devops as the trigger it shows support ticket.But when I have create DevOps as an action it doesn’t have the support ticket type even if I load more. Does anyone have any insight on why and how to get support to show up in the action step? 

305
Troy Tessalone
1 year ago
M
Marina158Beginner
asked in Troubleshooting
Error Promoting Leads to Next Stage in Zapier Nutshell Workflow

Hello everyone!I am trying to create a Zap that triggers with a new email matching search - Find a person in CRM Nutshell - Find Lead in CRM Nutshell - Update Lead in CRM Nutshell. So my idea is to create a lead every time someone responds to us from newsletters and promote their lead to the next stage. Now everything works perfectly fine until the last moment - promoting the lead to the next stage. If I assign “Name of the lead” to Existing lead it gives me an error (screenshot). If I assign the name of the person, it works when I test it but doesn´t work with actual leads. How can I overcome it? 

437
Troy Tessalone
1 year ago
F
F.maletNew
asked in Troubleshooting
New item in Notion Database trigger not working

Hello,I have a Notion database with projects and events. I created a Zap that triggers on each new iteam creation in this database that connects it to my Outlook Calendar, creating an event.The Zap works perfectly during testing and does create the event in my calendar from the test data, but whenever I actually try it, it never triggers. I tried creating 4 or 5 iteams in the database and none of them triggered the zap (yes the zap is on btw).I have a few questions :Does anyone know why the trigger won’t work ? When do triggers actually start the zap ? I’m wondering because this zap needs the item’s date to function, but when the item is created, it does not have a date right away. I have to enter the name of the item, then once it’s created, I go to the date property tab and add the date as quickly as possible, but won’t the trigger start before that ?Thank you in advance for your help.

1592
SamB
Community Manager
1 year ago
O
oliBeginner
asked in How Do I
How can I send weekly updates of upcoming Asana tasks to Slack using Zapier?

Hi there, what I’d like to do is send our a weekly update of tasks in Asana (to Slack, or whatever). But what I’d like to do is make sure it’s only tasks with the deadline (which is stored in a date field) in the week ahead. I know a Schedule block will probably kick the whole thing off, but I’m trying to figure out the next steps. I guess I could use a loop block to loop through EVERY task (seems expensive) and add it to … a digest? Maybe? How would you do it?

501
Troy Tessalone
1 year ago
K
Keith64New
asked in How Do I
Remotely run MemberPress and WooCommerce (subscription) integration

Hello, I am trying to add subscription paywall for a newspaper and would like to find a way to handle Woocommerce and Membepress separately. The structure will be- Woocommerce: https://payment.myexample.com- Membership: https://member.myexample.comThe reason to separate membership and payment are following- Apply it to other websites within multisite (like member2.myexample.com)- Handle all payments in one website- Loading performance, given Woocommerce's issues.I have tried to find any relevant information on your webpage, but can't find one. Can you please help me if it is possible with your plugin?Best regards,Keith

756
T
1 year ago
B
bobubNew
asked in How Do I
How to access Annotations in OpenAI Assistants API Response

Currently, Zaps contain the “full response” field containing the text content of the response, but they don’t return the associated Annotations of that response. This means we end up with 【9†source】pieces attached to the end of a response which used any files, which we cannot expand to see the underlying sources. 

1541
SamB
Community Manager
1 year ago
yosihatem
yosihatemBeginner
asked in How Do I
Finding correct type with AI from Google Sheets

Hey All, I need your help with integration of AI with Google Sheets.I created Zap which takes all the types from Google Sheet (more than 100) under specific columnAfter that I am running AI which tries to finds the correct type according to sentence of user input. For example:Users entry: I have issue on my computer and it’s working slow.Expected Output: Computer Problem Technically it works and Zapier AI, understands the question + I got the correct type . Only problem is, it has limitation of 500 characters. Which means I can’t give all types. Basically I am missing more than half of the types from the google sheet I have. Any ideas how can I scan which type is relevant according to description.Note: I was thinking searching for keyword from column, but it won’t be accurate.  Thanks in advance

225
Troy Tessalone
1 year ago
K
KelvinThePMBeginner
asked in How Do I
How do I set up a Zap to send automated Gmail based on Notion database updates?

Hey all,I am trying to setup a simple workflow (Or what I believe should be simple!)I have a database in notion with a list of contacts (name, emails, linkedin etc) in the same database I have a field labelled "Status" which is formula based and a "Last Comms" date field, so if the "Last Comms" date is older than 3 months for example, the Status field will auto update with a message  that says "Time to reach out"Now I'd like a notion to Gmail zap that automatically sends an email to the relevant contact whenever the Status changes to "Time to reach out".I was able to setup the initial zap connection but 2 issues I encounter are:When connecting to the notion DB it only selects 3 records instead of the whole db Even though I selected the trigger update connection, Zapier doesn't allow me to choose which field where the trigger should be pulled from, this instance StatusQuick disclaimer, I am using the free version of Zapier, if that makes a difference (Happy to use other similar tools if

2513
Troy Tessalone
1 year ago
Josh No Code
Josh No CodeBeginner
asked in How Do I
Will upgrading to Shopify Plus affect my existing Shopify Zap?

Hello community!I have a zap that runs whenever I get a new order in my Shopify store and creates invoices in Xero. I am currently utilizing the standard Shopify app and the zap works perfectly. I plan to upgrade to Shopify Plus, but I do not see the Shopify Plus app in Zapier. If I upgrade to plus, will I need to make any changes to my existing Shopify trigger in Zapier?Many thanks!Josh

232
Josh No Code
1 year ago
S
shivansshNew
asked in How Do I
How do I auto-share a new spreadsheet based on user roles in a cell?

Hello,  I want to create auto sheet share invitation whenever new spreadsheet link is created in the cell, based on assigned roles for particular users. Thank you

111
Troy Tessalone
1 year ago
T
TimCCCNew
asked in How Do I
How do I automate changes between Pipedrive and Notion using Zapier and understanding event titles and values?

How do I create a zapier which allows me to automate the changes in pipedrive to notion and vice versa? And what is the meaning of different title and value under the event (step 2) when I am making the zaps?

161
Troy Tessalone
1 year ago
L
luke12234New
asked in How Do I
How do I set up SMS reminders for multiple Google Calendars with ClickSend?

I’m new to this. I’m trying to set up automatic reminders to go out from around 100 calendars to my clients by connecting google calendar appointments to an SMS app such as clicksend. Can someone walk me through how to set this up for one calendar and I can repeat for each one. thanks Luke.  

61
Troy Tessalone
1 year ago
D
dkap24Beginner
asked in How Do I
How to verify 6-digit verification code sent to user via email for signup and login in Interfaces?

Any help or suggestions with this scenario?  I’ve created forms on Interfaces for Signup and Login.  Signup creates new user on corresponding table.Submitting the form also creates a random 6-digit number that is sent to the user by email.Page then navigates to another page with a form that asks user to enter the 6-digit code to verify access and allow them to enter the app. I cannot easily figure out how to verify the code.  Right now, the code is stored on a table that has the user email and code but I’m having trouble with a zap that confirms the code is correct. Any help or solutions?  I guess the same question is related to whether passwords could/should be used on Interfaces.

8522
D
1 year ago
K
KatyNew
asked in Troubleshooting
If you are having a problem with zapier disconnecting from your Box account...

PLEASE write in to tell them. This was the response I got when I contacted support:I've done some digging into the issue, I've discovered that the problem is a known issue that's come up for a few of our users.While a workaround isn't available, your notification is helpful, and we've proactively added your email to our bug report. I'm afraid I can’t provide an ETA for when this issue might be resolved because prioritization is largely dependent on the number of customers affected. You'll be the first to know via email when there's a resolution.(I asked if it would be like a week, or a month or many months and they said)I apologize, I don’t quite have a timeframe on how long it normally takes to fix bugs because there are so many variables at play. We consider the complexity of the bug, how many users are affected, and the scope of the issue when we prioritize issues. It also depends on whether the issue lies solely in our control or if we need to work with our partners at other apps t

772
SamB
Community Manager
1 year ago
K
Katrina_StormBeginner
asked in Code & Webhooks
Zapier App Extention + Airtable help

Hello I’m trying to set up a new App Extension to enable new table creation via the API. I’m familiar with the API but I’m struggling to figure out the best way to do this so it’s also user friendly. To create a table, it wants people to specify fields in a JSON array, but the general end user isn’t going to know what to do with that if they want to set up a zap that adds a new table to a base.Has anyone done this already or knows of any guides etc that could help?Thanks!

10312
K
1 year ago
T
trzsfolioBeginner
asked in Troubleshooting
Failed to create a database item in Notion: {variable} is expected to be rich_text.

Hello, I’ve create a Notino database with the column named TestA, and it’s a text column. I’m pulling some data from Asana (custom Extension App), and when I put the output to the Notion database I always have this errorr: {variable} is expected to be rich_text.None of the options under “Formatter by Zapier” helped. Does anyone knows how to get rid of this error?

11210
T
1 year ago
I
Integration AccountBeginner
asked in Troubleshooting
Jira Software Cloud: Unable to update issue

Hi, This is about the Jira Software Cloud integration. I’m finding recently updated Jira issues as a trigger and using a regex to modify the urls from a customfield. Then I send back this result in a different custom field The results from this operation seem to work correctlyWhen updating the same record I found, there are some required customfields. In this case, both these customfields and issue key are filled out with the object data found in the first place, so I make sure they are not empty. As an example: This is the error: I suspect this might have something to do with customfields being required and depending on other customfields, but there are literally hundreds of them. Would setting ALL the customfields in Jira as “not required” solve this issue? Any other quick fixes you can think about?Also, is there any other action apart from “Update an issue” that allows you to edit issues without having to fill out any required fields? I only need to update one field, maintaining the

1724
ken.a
1 year ago
E
elizabethfreewillBeginner
asked in Troubleshooting
ChatGPT error: Authentication failed, [502] Bad gateway.

Hi all, I am receiving this error message about my ChatGPT account. It is a shared account in Zapier:When I enter the API code, I see this message: authentiation failed: [502] Bad gateway Any tips to troubleshoot?

57972
ken.a
1 year ago
T
Thom the traveling bookkeeperNew
asked in How Do I
How do I add a Gmail email link to a Motion task?

Hi Guys, I'm setting up a motion workspace to make a task when  a new e-mail arrives. My business is very time focussed so this would help a lot in automation. The zap works fine except that I need to manualy search for the e-mail in Gmail in order to make a reply. So I want to have the link to the specific e-mail added to the Motion body, except I can't find that option in the list of imported data from Gmail. Do you know of any way to get the unique link of the e-mail added to the task?  EDIT: Nevermind found the '’message url'’ :-)

1041
ken.a
1 year ago
M
MegWolfBeginner
asked in Troubleshooting
Unable to Connect Google Sheets in Team Drive on Zapier.

I’m having trouble connecting google sheets that are in Team Drive, they do not appear as a sheet in the dropdown.Zapier says to check a workaround but the link doesn’t lead me to the workaroundI’ve worked with another zap in another account where I’ve seen this work, but can’t find how on my own. Does anyone knows how I can do this?

66717
ken.a
1 year ago
N
ndearbornNew
asked in How Do I
How do I create separate Zaps for multiple Google Sheets tabs?

If my google sheet has 2 tabs how do create a zap for each seperate tab?

131
ken.a
1 year ago
K
KOA_RAREBeginner
asked in Troubleshooting
OneDrive Links from Zapier Not Working for Shared Users

I've got a Zapier setup that makes a folder in my OneDrive and then puts the link on my Notion page. But, for some reason, when others try to open the OneDrive link from Zapier, it doesn't work. It's weird because when I share links straight from OneDrive, everything's fine. I'm trying to figure out why the links from Zapier aren't working right.  

733
ken.a
1 year ago
D
DataDarrenBeginner
asked in How Do I
How do I filter HubSpot Triggers by Additional Properties?

 When adding a trigger from Hubspot I am able to select “Additional Properties to Retrieve”    But when I try and add a filter based on this property is does not come up in the options:    I have made sure that the selected record has values populated for that field. I have tried searching for contact_type and other variations and it does not appear in the dropdown.  How do I filter my trigger based on the additional properties I have selected? 

11512
Troy Tessalone
1 year ago
G
GarlydogNew
asked in How Do I
How do I set up a Zap to monitor for absent emails indicating a stalled backup system?

I have a backup system that will email me when the backup is successful or fails.    However, if the backup system stalls, neither condition is met.   Is there any way to create a zap that will notice that an email with specific criteria hasn’t arrived within 30 hours?    This would indicate that a backup job has stalled, since they come in roughly every 24 hours.    

122
G
1 year ago
C
Conrad1234New
asked in Troubleshooting
Formspark -> Gmail (business) not working, but works in tests.

Hello, I have a Formspark on my website’s homepage. www.helloconduit.comMy goal is to have every person who fills out that form to automatically receive an email from my business gmail account. I created a zap, which uses “new submission” from sparkform as the trigger then sends the email. It works fine during testing where new submissions are pulled into the zap editor UI and the email is correctly sent from my business gmail. When I launch it, it fails to work. There’s no evidence of formspark receiving new submission and I receive no emails.  Could someone help me debug this?    

501
Troy Tessalone
1 year ago
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