Hi,
I am trying to setup a JotForm integration in Zapier but am getting the following error message no matter what I try. If I click “Please reconnect it here” it just repeats the same message.
Could anyone point out what might be wrong here? We have a Bronze account with JotForm.
Thanks
john
Best answer by ken.a
Hi
I’m jumping in to see if I can help!
I did some digging into this, and it seems like you have to connect your account again, and select “Yes” for “Do you use European Datacenters”
JotForm has mentioned this recommended step in this article: https://www.jotform.com/answers/4243316-your-account-is-in-eu-safe-mode-please-use-eu-apijotformcom-endpoint-to-get-your-results.
Hopefully, this helps!
+14Hi
Help articles for using Jotform in Zaps: https://zapier.com/apps/jotform/help
Tip to try:
Hi,
Sorry that doesn’t help me, I have exactly the same issue using private windows and different broswers.
Any other ideas?
Thanks
John
+6Hi
I’m jumping in to see if I can help!
I did some digging into this, and it seems like you have to connect your account again, and select “Yes” for “Do you use European Datacenters”
JotForm has mentioned this recommended step in this article: https://www.jotform.com/answers/4243316-your-account-is-in-eu-safe-mode-please-use-eu-apijotformcom-endpoint-to-get-your-results.
Hopefully, this helps!
+6You are most welcome
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