Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Triggers

Questions about building triggers for integrations on the Zapier platform.

  • 60 Topics
  • 118 Replies
60 Topics
M
matgNew
asked in Triggers
How to detect record changes in an API app using Zapier

I built an API app that gets data via API and I can see the data records in the dev platform as JSON from Jamf Pro as despite several request I guess Zapier aren to going to build one anytime soon When I make a zap and try to poll I never get any records apart from three test records on setup as I guess the poll is not able to detect a change in data(?) Where and how do I add the detection of record changes, I want it to be a date fields in the JSON ?In the API app or somewhere else?

71
A
S
SharyNew
asked in Triggers
automation from zappier to loomly

I need help automating campaigns from Zapier to Loomly

71
Troy Tessalone
G
GuerrillaGorillaNew
asked in Triggers
Twitch Stream Trigger Doesn't Display All Games

Hey all, I’m trying to setup a trigger from Twitch to post a message whenever a certain game is streamed. The game does have a category / page on twitch, and has been streamed many times over the last few years. However, when I search for it in the Configure part of the trigger, I do get a list that dynamically updates as I type, but the game I’m looking for is not found. Is there a reason for this, or a solution I can take? I’ve tried adding the game’s name as a “Custom Value” instead of “Static”, but it doesn’t seem to work.

544
D
N
NacyiestNew
asked in Triggers
Troubleshooting API route publishing tasks in Zapier

Hey there, my API routes have the same structure, and configured the same way on Zapier. But for some reasons, some of them are still in Publishing tasks. I’m struggling to understand where is the problem…

61
escalateur.com
C
Cinders25New
asked in Triggers
How to create a ZAP for Connecteam job acceptance notifications

Hello Community Is anyone able to offer me any guidance around using Connecteam and creating a ZAP. I am specifically trying to create a process where a team member accepts a published shift in the job schedule and this sends a communication to the client. ChatGPT says I need to select ‘New Job Acceptance’ in the ZAP but this isn’t an option Thanks Cinders25

60
C
C
CodaNew
asked in Triggers
Accessing message content in Rocket.Chat triggers

I am trying to pull message content from channels/direct messages/discussions from within RocketChat. I am trying to take specific messages from the Chats and to then insert it elsewhere (airtable for example) I have made sure I am connected with correct permissions. But I have run into the following odd issues: When trying to catch starred messages - Zapier is not finding any (but i know there are). I have tried testing with starring private messages, team messages, channel messages etc. but Zapier will not find them even though the trigger is called “starred message anywhere” When trying to catch pinned messages - the trigger works, but there is no where i can see to catch the actual message content - but rather only message related meta, eg: Room ID, username, date etc. Also, When trying to catch any message with a specific word included (using a filter) - here too, there is no way to access the actual message content. In the RocketChat API, i see there is a key called ‘msg’ which c

121
Universus
S
Seygi AQXBeginner
asked in Triggers
Validating user input for a Zapier subscribe trigger

Im creating a Trigger in my appI must validate if the user input data is valid when the Zapier hits my subscribe endpoint. I'm doing this validation, but when I send a bad request status code 400. Zapier is not showing anything to the final user. So what is the correct approach to validate the trigger subscribe and send a bad request response to Zapier shows to the end user?

90
S
A
anas abdalhadiNew
asked in Triggers
Issue with OTP message

I set up Zaps to automatically send a message when a ticket is created on Freshdesk. It asked me to enter my phone number on WhatsApp, and then it should send an OTP. However, the OTP message has not been sent to me. Can you assist me with this issue and explain why the OTP message is not being sent

252
SamB
Community Manager
V
voicerulesBeginner
posted in Triggers
Assistance Needed with Rest Hook API in Voicerules App (Version 1.3.3)

I have added the Rest Hook API to my Voicerules app (version 1.3.3) and completed all the necessary configurations. However, when I try to turn on my Zap, it fails to activate. Additionally, I currently have a free plan in my Zapier account. Could you please clarify whether this issue is related to my subscription plan or if there might be another reason for the Zap not turning on?

60
V
V
voicerulesBeginner
asked in Triggers
Assistance Needed with Rest Hook API in Voicerules App (Version 1.3.3)

I have added the Rest Hook API to my Voicerules app (version 1.3.3) and completed all the necessary configurations. However, when I try to turn on my Zap, it fails to activate. Additionally, I currently have a free plan in my Zapier account. Could you please clarify whether this issue is related to my subscription plan or if there might be another reason for the Zap not turning on?

170
V
E
Egor VlasovBeginner
asked in Triggers
Wrong results while executing JQL query against Jira Server

Hello. I have a zap which triggers the following JQL query: `project = PROJECT AND status = “In Progress” AND issuetype in standardIssueTypes() AND (component = "First component" AND component = "Second component") AND status changed before -7d AND NOT status changed after -7d` It pulls all issues which are in “In Progress” status for more than 7 days. The problem: when some issue was in another status for more than 7 days, and was just transitioned to “In Progress”, zap catches this issue and sends a notification. But obviously it shouldn’t. Everything works fine when I run the query manually in Jira, I don’t see such issues. Any ideas what could be the reason of such behaviour? I was thinking about time zone differences, something like that, but I’m not sure. Thanks in advance.

325
E
I
iamstefBeginner
asked in Triggers
Maximum 50 rows with PostgreSQL?

Hi, we want to use Zapier to automate a few tasks, based on the “New Row” or “New or Updated Row” PostgreSQL triggers. We’ve now read that these triggers will only return 50 rows with each poll – is that true? That would make it quite useless for us. Any tipps? Here’s the article we’ve found: https://help.zapier.com/hc/en-us/articles/8496037193997-Common-Problems-with-PostgreSQL#existing-columns-causing-an-error-when-using-custom-query-0-0 Thanks! Stefan

855
C
S
SelimucmakNew
asked in Triggers
How do I change Gmail address in Google-Zapier integration without disrupting Meta-Zapier-Agile CRM connection?

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting. Hello, I have a technical question for you. We are currently collecting data from both Google and Meta platforms. Initially, I set up a Meta-Zapier-Agile CRM integration using the email xxxxxxx@gmail.com. Now, I am planning to set up a Google Ads-Zapier-Agile CRM connection. However, this time, the emails coming from the site are associated with a different Gmail address. When I open the Google-Zapier connection, it shows the xxxxxxx@gmail.com email address. If I reconnect the Google-Zapier integration to a different Gmail address, will this action disrupt the existing Meta-Zapier-Agile CRM integration? Thank you in advance!

81
Badger
Z
ZaffiNew
asked in Triggers
Connection Notion - Brevo

I connetcted Brevo and Notion asking to zapier to insert new contact in specific list of brevo every time the notion data base is updated. The connection is works, but some notion data base’s propreties are not recognized. For example there are no “nome” or “telefono” and there is only mail address” Is there someone that has a solution? Thank you

51
Troy Tessalone
I
isaNew
asked in Triggers
Zapier integration on Any column value changed in Monday

I am looking to get details of any changes made to items on a board in Monday.com in a table with itemId, column title, previous value, new value, and modifiedTimestamp. There is a trigger that looks for “Any Column Value Changed in Board” on the Xapier integration for Monday.com configuration but from what I can tell it looks like this trigger sends all information for the entire item and does not identify the column that was changed. how can i only get the required details?

231
ken.a
A
Anthony - AIMS 360New
asked in Triggers
Setting up Zap to Fulfill Order in Shipstation Once It Has Been Shipped on Veeqo

Hi, I am trying to create a Zap that will trigger to run when an Order is shipped on Veeqo. I have successfully created the Zap to create Orders in Veeqo once they are created in Shipstation. Now once that order is shipped on Veeqo, I would like to create an additional Zap that will update Shipstation to fulfill the Order. We would also like to send over the Carrier and Tracking Number when fulfilling the order in Shipstation. Thank you.

162
ken.a
V
VitoratOhdokiNew
asked in Triggers
Can Intercom workflows trigger a zapier workflow?

As title says, my use case would be unnecessary to have Zapier's flow activate on every conversation. What I couldn't find in the documentation and my own exploration is if I can use Intercom's workflows to request information via Zapier from WooCommerce so the AI Bot from Intercom can respond to customer inquiries.

193
Troy Tessalone
P
Paula TalaveraNew
asked in Triggers
Publicar en facebook mis listados inmobiliarios de mi pagina web wordpress

Cuanto intento programar el trigger, no tengo la opcion de obtener las publicaciones de listados inmobiliarios, solo tengo acceso a los post

111
Troy Tessalone
K
kw_automateBeginner
asked in Triggers
Is this flow possible?

Hey Zapier community :) Does anyone know if this is possible? I want to link my ON24 account to Active Campaign so those who register get passed to a list in Active Campaign. However, I want to add some logic that will only add registrants to the list who have ticked the “I would like to join the mailing list” tick box. Many thanks, Kieran

164
K
Sigurdur130
Sigurdur130Beginner
asked in Triggers
Premature Triggering? Field Populates in Tests but Not in Live Run

Thanks to these forums (AKA thanks to Troy), I’ve managed to built my private trigger and it’s working! Almost perfectly. Issue: The trigger pulls invoice without an invoice number. It’s a 2 minute polling trigger. Here’s a screenshot from the live zap run (note the empty ‘invoice number’ field’) And here’s a screenshot from a test I just ran. The invoice number is populated. My best guess: Normally after I send an invoice in the app, it has its invoice number as ‘unassigned’ for a few seconds, and THEN populates a number. I’m guessing that the trigger is pulling the invoice data before it’s been assigned a number. What I don’t know is how to get around that. Any ideas? References API docs. Code: const options = { url: 'https://api.payday.is/invoices/?include=lines&excludeStatus=draft,credit,cancelled,paid', method: 'GET', headers: { 'X-CLIENT-ID': bundle.authData.ClientID, 'X-CLIENT-SECRET': bundle.authData.ClientSecret, 'Api-Version': 'alpha', 'Authorization': bundle.authData.accessT

80
Sigurdur130
will-talkatoo
will-talkatooBeginner
posted in Triggers
Ability to load a previous run into the draft trigger test

It would be so incredibly helpful to allow you to specify any zap run in your history to pull in that trigger and run it through, instead of having to click “Find New Records” and hope that the 1 it returns is relevant. This would be very helpful for troubleshooting issues, testing fixes, and testing additional features when the zap is high volume. Otherwise the “Find New Records” only usually retrieves the most recent entry, sometimes refuses to get anything, even when new ones are triggered in the app itself, and were recently run. Since the Run data is already there, and it’s the exact same process as if “Find New Records” actually gets the run you want, this shouldn’t be too difficult.

110
will-talkatoo
N
nclsstdlNew
asked in Triggers
Zap draft invokes performsubscribe when adding a trigger

Hello, I'm currently building an Integration for my company and i have set up a public trigger with a rest hook. Subscribing and unsubscribing works in general perfectly fine but I noticed that zapier invokes the performSubscribe operation while I'm creating a zap and adding the trigger before I published the zap. After publishing the zap another subscription is sent and the first subscription from the draft is not unsubscribed at all and will remain in my database. Even when I delete the zap the "draft subscription" is not unsubscribed. I noticed that the performSubscribe operation contains inputData with a generated property "_zap_static_hook_code" that the other subscriptions don't have. Does anybody have an idea or encountered the same issue?

110
N
D
Dcastel304New
asked in Triggers
Filters on paths

Hi - I have a zap from Airtable that should filter “Onboarding- Pending Agreement” and “UK Onboarding - Pending Agreement” and depending on which path it should create a user on Flodesk depending on the segment. Right now everyone onboarding is going through both paths. Ive done “text contains exact statuses and Ive also done contains UK vs does not contain UK and still nothing has worked. Does anyone have any recommendations?

82
D
C
celynNew
asked in Triggers
ZohoFlow Test and Debug

When I do the test and debug in Zoho Flow, I get this outcome: "Zoho Desk says "The data is invalid due to validation restrictions\n/contactId-invalid "" may I know what actually is this contactId? because im trying to to do an automation for receive an email to auto trigger create a ticket, but comes to the part of crate ticket the input actually holding the needed data already but the output show the error message above. Can anyone explain to me? Thankssss

200
C
R
Rahul Gurjar54New
asked in Triggers
How to add new trigger event (New Timesheet) for Avaza to integrate into ServiceNow.

New timesheet trigger is not available in the trigger event dropdown list. I want to integrate the timesheet records of Avaza into ServiceNow. Please help me with this or assist me if we can add new timesheet trigger event in the trigger event dropdown list.

111
Troy Tessalone

Quick Nav

Get Help
Zapier Events
Learn and Share
For Developers
Actions
AI Actions/Zapier MCP
Authentication
Data Structuring
Embedding
Error Handling
File Objects
General Discussion
Input Fields
Rate Limits
Testing
Triggers

New Answers

Popular Tags

Terms & Conditions