We use HubSpot for our CRM and Asana for project management. When a client email creates a new ticket in HubSpot, we want to automatically create a corresponding task in Asana. All details from the email should be copied into both the HubSpot ticket and the Asana task. Furthermore, any updates to the HubSpot ticket should be added as new comments to the Asana task, and vice versa. Subsequent comments on the Asana task should also be added as new entries to the HubSpot ticket. Finally, any new emails within the same HubSpot conversation/ticket should be linked to the existing, correlated Asana task. We are hoping this is achievable with Zapier. If not, please let us know so we can explore alternative solutions. We would also appreciate any suggestions on how to implement a similar workflow with a slightly different approach.
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Ticket handling between Hubspot and Asana
Best answer by Troy TessaloneBest answer by Troy Tessalone
Hi
Info about trying to use Zapier for 2-way data syncing: https://help.zapier.com/hc/en-us/articles/8495908569613-Does-Zapier-support-two-way-syncing
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Hi
Info about trying to use Zapier for 2-way data syncing: https://help.zapier.com/hc/en-us/articles/8495908569613-Does-Zapier-support-two-way-syncing
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