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Troubleshooting

Post here if: you've run into an error, have found a bug, are experiencing problems, and/or things are generally not working properly.

  • 6,198 Topics
  • 28,461 Replies
Video

Troubleshooting your Zaps (session from ZapConnect 2021)

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6198 Topics

A
AndyHarrisNew
asked in Troubleshooting

You appear to have cookies blocked. Please enable cookies' error when testing Monday.com-Outlook Zap

I am attempting to add an integration between Monday.com and Outlook. I want to add a contact in Outlook and have it seup a contact in Monday.com. When I come to test the Zap, I receive the message that “You appear to have cookied blocked. Please enable cookies” However, my cookies seem to be enabled. Please help!

1
Troy Tessalone
2 months ago
P
PedroBrancoNew
asked in Troubleshooting

Elementor form (WordPress) - single-option fields not showing values, only IDs

This post was split from the topic: Pipedrive to Mailchimp - single-option fields not showing values, only IDsI’m having exactly the same issue but from an Elementor form (WordPress) to Pipedrive through Zapier.I created a single-option custom field with “Success” and “Failed” as options but when I try to send the value from the webiste form field, that has one of these values (or empty), it always gives the same error, that’s expecting a number. However, the custom field has text values and I confirmed it on the page code, it clearly says input type="text".Really hoping there’s a solution for this...

1
SamB
Community Manager
2 months ago
A
andrewmurrayBeginner
asked in Troubleshooting

Zaps granting access to extra products

I am seeing that zaps are granting access to extra products.https://share.zight.com/qGuBZLQ2This was working fairly well before, but the last few people who bought via Paypal, get access to additional products.

1
Troy Tessalone
2 months ago
J
jameskuNew
asked in Troubleshooting

Discord error: Failed to create a role in Discord

I have users login to Discord and post a message on a public channel so they can be automatically added a role, which gives them access to a private channel. But I couldn’t get the last step to work. I’ve tried using both the user id and user name. Neither worked.

1
Troy Tessalone
2 months ago
J
jbryanhNew
asked in Troubleshooting

New User Created in Wordpress with Contact Form 7, Can't get Phone to Carry through to Zapier

When I create a new user with a Contact Form 7 Form, a user is created in my wordpress Dashboard with a mobile phone number in the mobile field.  I can’t get Zapier to find this field to then send to my crm.I have updated all the phone fields with values, and none of them populate. Web Site, notes, name fields all work...but none of the phone fields.  What can I do to fix?

1
Troy Tessalone
2 months ago
B
brandinnovateBeginner
asked in Troubleshooting

Error in adding account (Woocommerce/Wordpress to Zapier)

We hit an error adding your new account authentication failed: "Found" response received. HTTP status: "302" on https://spsuperstore.com/surface-prep-superstore/wp-admin/options-general.php.Make sure you click "Allow" or "Accept" on the permission popup Double check your Account has the correct permissions Check out our help docs for more information  We hit an error adding your new account authentication failed: "The WooCommerce Zapier plugin is missing or WordPress pretty permalinks may not be configured correctly. File Not Found" response received. HTTP status: "404" on https://spsuperstore.com/surface-prep-superstore/.Make sure you click "Allow" or "Accept" on the permission popup Double check your Account has the correct permissions Check out our help docs for more information

1
Troy Tessalone
2 months ago
H
Halouane AhmedNew
posted in Troubleshooting

problem

 

1
ken.a
2 months ago
T
TeresNew
asked in Troubleshooting

Trouble Integrating GPT-4 with Zapier: Only Shows GPT-3.5

Hello everyone, I've been attempting to integrate GPT-4 with Zapier, but it's only displaying GPT-3.5. I do possess ChatGPT-4, albeit not the OpenAI premium version. Both Zapier and GPT-4 are linked to the same email account. I'm currently using the free version of Zapier as I want to evaluate it before considering the premium option. I'm curious as to why I'm unable to connect to GPT-4, and if it's due to using Zapier's free version or because I don't have OpenAI premium. Thank you in advance for any assistance.

1
Troy Tessalone
2 months ago
K
kaleiNew
asked in Troubleshooting

ActiveCampaign error: The app returned "Contact id or email is required. (422)

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.Having an error with my Typedream form zaping to active campaign and putting them into a list there. any feedback? 

1
Troy Tessalone
2 months ago
S
SamCNew
posted in Troubleshooting

Cannot reinstall Zapier on ChatGPT plugin

I accidentally uninstalled my Zapier plugin on ChatGPT and cannot install it again. Does anyone know why? There is no reaction when I press install. 

1
ken.a
2 months ago
E
ElicecNew
asked in Troubleshooting

Pipedrive error: Deal not found. Please check developers.pipedrive.com for more information about Pipedrive API.

Hi,I have a custom field, single option, on the contact record called "Lead source” and I have a custom field, single option, on the Deal record called “Deal Source”. When I create a deal, I want the value from the Lead Source field to be copied on the Deal Source field. I tried setting up the zap below but I always get an error (the one below or Error un halted execution). Anyone knows how I could copy the person field to the deal field?Thanks a lot! 

1
Troy Tessalone
2 months ago
A
alex.hpfNew
asked in Troubleshooting

Trainerize Error "no privilege to access user data"

I already saw 3 topics for this two 2 years ago and one just a year ago. I’m using an owner account which I connected to Zapier but I’m still getting the “No Privilege to Access User Data” error.

1
Troy Tessalone
2 months ago
Z
zenofficeNew
asked in Troubleshooting

Cannot add Instagram Account for use in 'Publish photo for Instagram Business'

In Instagram for business, when I tried to select an action to upload an image, I got an error that there were no accounts to select.Referring to other questions in the community, we have identified the following1. the instagram account is a business account2. that you are authorized to do so.Never mind that it is in Japanese.Any other possible causes? 

1
Troy Tessalone
2 months ago
O
OtterzNew
asked in Troubleshooting

Error getting correct value from Duda Form submission to HubSpot record creation.

A Form submission on our duda website (Trigger) didn’t pass on the correct field value to the Action (Hubspot create a contact). It was supposed to pass on the Form Title but instead passed on the Form Class and Form id and thus Hubspot created a separate form in its log. Can anybody help troubleshoot or let us know if we are missing anything?

1
Troy Tessalone
2 months ago
B
BibiGratzerNew
asked in Troubleshooting

Error Message Linking Facebook to Kajabi Form

Hi, I am trying to link a Facebook Lead Ad to a Kajabi Form submission. All steps are okay, tests have been okay, but it tells me this: Cannot publish ZapYou should try opening the Zap editor and reselecting missing or incorrect Kajabi fields.I have only 2 Kajabi Fields - Name and EmailAt the moment this is what I have got - but I have tried different versions of full name & email and it still wouldnt let me publish. Any support would be greatly appreciated!  

1
Troy Tessalone
2 months ago
T
ThanNew
asked in Troubleshooting

There is no option available in the event set for Facebook Offline Conversion

There is no option available in the event set for Facebook Offline Conversion. I created the offline event set in Meta and I do have the right access but not sure why it won't show. 

1
Troy Tessalone
2 months ago
A
armanNew
asked in Troubleshooting

Unable to add specific email field from Mailchimp to Kajabi using Zapier

I'm trying to create a Zap in Zapier that transfers data from Mailchimp to Kajabi. While setting up the Zap, I encountered an issue adding the email address.to add email. I can’t find any option on there 

1
Troy Tessalone
2 months ago
S
saasadminNew
asked in Troubleshooting

Triggering Zap for completed Asana tasks - can I trigger for the same task if it is re-opened and completed again?

I’m trying to send an automated email when tasks in a certain project are completed. My Zap works perfectly, but I noticed if the task is marked as incomplete, then completed again, it doesn’t trigger the Zap. Is that just how it works, or is there something I’m not doing correctly?

1
Troy Tessalone
2 months ago
P
pinkshoesNew
asked in Troubleshooting

New Landbot entries not automatically appearing in Airtable.

When new information is entered into the Landbot, it is not automatically entered into the airtableWhat's wrong with me?

1
Troy Tessalone
2 months ago
B
BernieceHNew
asked in Troubleshooting

Zap keeps turning off after publishing: Calendly to Kajabi

Hi Zapier, I have trouble running with my Calendly to Kajabi zap. It keeps on turning off after publishing even when the tests are successful.  

1
Troy Tessalone
2 months ago
N
NorCalButterflyNew
asked in Troubleshooting

Create Zap for Google Tasks for existing tasks into Akiflow

I have several hundred tasks in Google Tasks.  So far, I don’t see an option for a Trigger when creating a Zap that puts the existing tasks (divided into lists/projects) into Akiflow?  I want to pull the existing tasks into Akiflow without having to export them into Google Sheets, upload them and then have to tag or divide them again.  Please help!  Thanks.

1
Troy Tessalone
2 months ago
B
BénéditeNew
asked in Troubleshooting

Unable to select a specific trigger on my site: There are no custom choices available. You can type a value.

Hello to the entire community. I'm new here, and I'm trying to create a new Zap. However, I'm unable to select a specific Trigger on my site. I receive a message stating: “There are no custom choices available. You can type a value.” How can I proceed? Thank you in advance for your response.    

1
Troy Tessalone
2 months ago
A
AzzamSNew
asked in Troubleshooting

Failed to create a purchase event in Facebook Conversions

I get this message - Have connected Zapier within Facebook and it is awating an event. But when I do a test I get this message.  It does pick up the pixel name, Ad account, etc, but fails on the test? Failed to create a purchase event in Facebook ConversionsPlease verify if you have enabled Zapier partner integration on Events Manager as described at https://www.facebook.com/business/help/571704773472628. Unsupported post request. Object with ID '1085720659343183' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api

1
ken.a
2 months ago
D
danielle879235Beginner
asked in Troubleshooting

Incorrect Zaps when moving rows in googlesheets... Can Zapier table be a workaround?

Danielle We use googlesheets for management of our transportation routes and when an assigned driver has switched routes. When a route becomes inactive, we cut the row and paste it somewhere near the end of the spreadsheet with all the other inactive routes HOWEVER, we organize numerically, so adding between rows as well. When we add a route, we are entering in the middle of the spreadsheet going by numerical order. I've tried many different work arounds- 1. A master sheet (doesnt work when moving rows), 2. Stricter filters within the zaps (do not zap if inactive) which is great, but its still zapping for the other green/active routes when an inactive row/route above it is moved to the bottom of the sheet 3. Zapier tables- importing data from the googlesheet with hopes of creating a filter from tables-- but also not working when we move rows 4. Google sheets integrating with airtable and from there work on the zap, but doesnt update corrctly in airtable Any thoughts? The data

1
ken.a
2 months ago
M
MandyJuliNew
asked in Troubleshooting

Row in Google Sheets not created from HubSpot connection

I create a Zap connected to Hubspot to create rows in a spreadsheet every time a new company is created, I used the Hubspot trigger of new company property change to be able to filter only companies with the dashboard created.The zap supposedly worked as I was able to turn it on, but it didn’t work with a test company I created, I was able to turn it on but the row was not created.Please help! I have tried many things and looked in other chats for help, but I haven’t been able to find why it didn’t work!

1
Troy Tessalone
2 months ago
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