This post was split from the topic: Gravity Forms / Zoho Desk Zap getting “The data is invalid due to validation restrictions-/contactId” error
Hi! If I use the ‘Find contact’ option for Zoho desk, is it supposed to update the fields I map with Chargebee if the contact is already in our Zoho desk? Or does it just create a new contact if it doesn’t already exist?
Best answer by SamB
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