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How do I set up a Zap that sends a text message through Twilio when a new row is added in Smartsheet?Use case - User submits a report for an incident. Smartsheet is able to send an email to a supervisor notifying them of an incident, but I also want to send a text message.Here are the fields I have in Smartsheet:The Cell Phone To Text field in the sheet automatically populates based on the Location the user chooses as the supervisor varies by location. This is the phone number that should receive the text. These phone numbers pull in via a master contact list that’s also housed in Smartsheet, so I’m hoping I can use this field in the Zap, as opposed to setting up specific filters and actions directly in Zapier with custom phone numbers because I would prefer not to have to manage emergency contact information in multiple different systems.Right now, all I have is a simple Zap, where the trigger is new row added and the action is send SMS.When I go to the Twilio step and go to To Number

Hello,Attempting to make a Zap that pulls leads from Facebook Ad lead and sends the data to register member to a BigMarker event. Unfortunately, on the Bigmarker action, the only fields available are Conference, member first name, member last name, and member email. There are several more required fields for that event, but they never show up in the Zapier action. I tried selecting several different events (“conferences”) and still, only those fields appear. How can I get all fields to appear?  

I have a Zap set up that is Pendo → Google Sheets → Slack. It was working fine until the tab (sheet within overall Google sheet) that the Zap was feeding in the Google Sheet was renamed. We’ve reverted the tab name, but data is not populating. How can I restore the connection and ensure all data populates?

We need to test some automations in our Okta preview environment before applying to Prod. How can I connect Zapier to Okta preview? The current window enforces the url to be okta.com making it impossible since the preview url is oktapreview.com.   

Hi! We’ve gone through and updated all our Zaps that utilise Slack triggers & actions from the legacy app to the updated version, however the ‘New Pushed Message’ trigger isn’t available on the updated Slack app? I can’t find any reference to this in any public forum to confirm if this is temporary or a consequence of changes in the update, etc - does anyone happen to know?The ‘Push to Zapier’ function is visible in Slack, but clicking it returns the error screenshotted below… 

I want to Zap field from typeform to hubspot properties but append the values with separator (if the property already has the value) not replace the property values in hubspot. Example Case: A want to refer B,C,D,E Property in Hubspot will be "Referees" I want to zap B,C,D,E email address to "Referess" property in hubspot, without replacing existing value (if any), instead it will append value with coma separator. I know for first form submission we can use multiple field and zap it together, but the problem is when A submit form for the second time, it will replace existing value. Is there any workaround to append the value if the properties already filled out?

Hi, I’m new to creating the custom zaps and using the zapier webhooks.  Every combination I have put into the zap to GET the data isn’t authenticating.  I just need a little direction from you to steer me where I’m going wrong in my headers.  See below of my zap and an example of the API documentation.  I have put the correct username and keys into the zap.  The image below is the example.  Thank you.   

Hi and apologies if this question has been answered somewhere else!I want to create a calendar event after a trigger from Google Forms. All good until when creating the Calendar event and when toggling all day. When it is run, it creates a calendar event 1 day earlier then inputed.Example: Input : 01/20/2025Calendar Event Created on: 01/19/2025I really don’t get what the problem is since it was working just fine a few weeks ago. Thanks for any help in this matter, very much appreciated!

I created a zap connecting Calendly and Google Ads. The event is triggered whenever someone books a meeting and an invitee is created. The action part of the zap was supposed to send the name, email of the client and the time the event was created to a customer list on Google Ads.But for some reason, when I tested the zap, the testing feature says the data was sent, but I don't see the data on Google ads. This was after 12 hours had passed. What could be the problem?

 I am trying to update an existing Stripe Subscription with a new value for “description” using the Stripe API in Zapier. Here is the request I am making: I get a 404 response from Stripe with this error detail. Trying to figure out what is missing from my request to update the description value for a Stripe Subscription.  If there are any examples of using this Stripe API option with PUT or PATCH requests would also be helpful.

I try to make a form that will signup a user in a third party system, if the user enters a product key along with their email address. However, I can find no way to redirect the user to a success page, nor fail page when form is submitted. I tried with paths and I tried adding an error handler, but neither support I give the user any feedback. To me it seems like you can only make forms that will accept anything with no feedback to the user other than Okay, you submitted your data. Think of a simple login system.I’ve had success creating tables with product keys and using the data in my tables to grant the user access to third party, but no success making a useful user experience? Any ideas?

This morning my Telnyx SMS to Slack Zaps all broke.When I investigated, I saw the the data from Telnyx had been renamed (not sure if it’s a Telnyx issue or Zapier) so that instead of “Text” I had to add “Data Payload Text” to the message form. However, when I saved out the updated Zap, it lost track of which messaging profile on Telnyx it was supposed to use, so the existing webhook stopped working.There no longer seems to be an option to select the profile and editing any Zap with a messaging profile defined breaks it.I also tried recreating the Zap from scratch and it had the same issue.

Hi everyone. Hope someone can help me. I am trying to make a zap that sends an email to customers with tracking details. I want the emails to cc a specific email address of a person who needs to get the emails as well. So I put the email address into the cc field. But when I run a test zap, it does not cc the email address. Is there a problem with my zap? Or is it maybe because this is only a test zap, that once the zap is published it will cc the email in every email? 

I want zapier to send mails looking through the excel sheet data of rows (with email address, name etc.) with dates which match the current date and send mails according to that row’s data. For this, I created a ‘Schedule by Zapier’ and set it to ‘everyday’. After this I added the ‘Formatter’ step and set the time for the action to be run.  Next, I created an Excel step and set the ‘lookup_value’ to OUTPUT from the FORMATTER step After this, a Loop from line items Step that splits the results generated by excel into separate values. Post this was a Gmail step where I filled the to, body and from fields with the results from the loop field where I made sure I use the ‘values to loop’ and not ‘preview loop values’I ran the loop and even tested it but, Zapier only sends the first iteration a mail and not the rest of the loop results. I asked this question in ‘How to’ yesterday but the doubt remains..Could someone please help me figure this out?

I have a Zap which sends Lead conversion event to Facebook Ads API when a new contact added to Activecampaign. It works but I want it to work only when the lead came from Facebook Ads. How can I do that, any suggestions? Thanks.

I receive information from customers through a form I set up on Monday.com and I would like to create a shopify discount code based on the response. My discount code will follow a set pattern based on fields in the form and I want it to expire on a date that is also in the form. Once created, I want to send that code to the customer. I don’t see that there is an option to set up a Shopify discount code in Zapier. Any ideas?

Hi, instead of using a path condition and having 2 nearly same steps, I would like to use an IF statement.AI told me that this kind of code could do the trick.Example : {{#if trigger.output.output1}}OK{{else}}KO{/if}}I know you can apply formula in Power Automate but I don’t see how in Zapier :(Thanks for your help, Lucie

I’m trying to set up a Zap that creates a task in Asana when it’s scheduled in Hootsuite. I have a custom field in Asana that’s a multi-select field for social network, which I have to use a table (I’ve tried both Zapier tables and a Google sheet) to look up. The lookup/table step pulls the right value just fine, and I add it as a custom field in the Asana step, but when I test it, I get this error:Failed to create a task in AsanaThe app returned "multi_enum_values: [0]: Not a recognized ID: Threads".This is what it looks like in the Asana step.I’ve seen some other people asking similar questions, and I have checked both to update the Asana app (does not give me the option) and that the value that’s being passed is present in the custom field in Asana.Any idea what’s going on? 

Hi For TaxDome, is there a “New Document Uploaded by User” trigger? Something that leads to an action (likean email) when users upload new documents to Taxdome.

I use “Create Product” to build out a product in Shopify.  Until today everything had worked as expected for 8 years. Recently it seems that a change to the field options has removed the following for the “Create Product” action.Sku:Inventory policy:Price: Publish to POS:Img SRC: Published:I received errors in the product build today and when I went to look in the edit options for the fields these items were not in the “Remove Extra Fields” space at the bottom of the editor. Additionally, there was a change the a Product ID stopped being just the ID and began to output gid://shopify/Product/80268658##### instead of 80268658#####.F.Y.I.-The Trigger for this comes from Airtable: New Record-I do use variants for products and have not since the begining. They are not needed as there is only one product option.  How do I create a product with those fields set since they have been removed? Do I have to create an API Request for them specifically now?Any help or insights would be appreciated.

 Hi, I’ve got a problem similar to:But the suggested workaround there isn’t working for me.Problem - Every time someone posts a comment in a thread for an existing post, where the original post meets my “continue only if” condition, the zap is triggered again, and passes the new comment of the thread through to the next step in my zap (even though the “continue only if” condition is specific to the text from a specific line in the original text of the post).This has been a problem for a long time already.  Yesterday I tried changing my zap to only check for the trigger words in a specific line of the original post (using the “split response to line items” option) - it’s a post from a bot, with a predefined template, so I know exactly in which line to check for the trigger words.  I thought that would inherently prevent zapier from being triggered by thread comments, but no such luck. I tried adding a new step as per the recommended workaround in the above issue, and I also see that the

i am trying to connect safety culture app with my zaier and i keep getting the same error.  

my zapier home page not loading properly also facing same issue while editing zaps  

I’ve been trying to set up a zap from Kajabi to Activecampaign in both of the following ways and neither of them is working correctly:When a tag gets added in Kajabi as the first trigger. It keeps pulling the wrong tag. It was a new tag I added today but I waited for over an hour after I added it and it’s still pulling the wrong tag for the test.  When a purchase happens in Kajabi as the first trigger. There are 2 offers in Kajabi with almost the same name but there is a slight difference. However, Zapier keeps giving me the option of 2 offers with the exact same name. The ID #s are different but I can’t tell which is which.I’ve done both of these types of zaps before without this problem. What is going on?

I need to add Users as Followers in Pipedrive on a New Deal created trigger, filtered by Deal Owner User A or User B. I got started, but crashed at the Add Follower step because the Zap wanting me to select a specific Deal. It needs to be universal.Trigger = New Deal created > Filter Step, If Deal Owner [A] or [B] > Add Users [C] [D] [E] [F] as Followers.What am I missing here? Too long of hours today? Brain fry...