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Authenticating to an API using custom webhook failing


Hi,

 

I’m new to creating the custom zaps and using the zapier webhooks.  Every combination I have put into the zap to GET the data isn’t authenticating.  I just need a little direction from you to steer me where I’m going wrong in my headers.  See below of my zap and an example of the API documentation.  I have put the correct username and keys into the zap.  The image below is the example.  Thank you.

 

 

 

Best answer by Troy Tessalone

Hi ​@darrylp 

TIP: Click field labels to see tooltips. (screenshot)

 

If you are trying to insert a timestamp, follow this help link: https://zapier.com/help/create/customize/insert-the-time-your-zap-runs-into-a-field

 

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4 replies

Troy Tessalone
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  • Zapier Expert
  • 30682 replies
  • Answer
  • February 1, 2025

Hi ​@darrylp 

TIP: Click field labels to see tooltips. (screenshot)

 

If you are trying to insert a timestamp, follow this help link: https://zapier.com/help/create/customize/insert-the-time-your-zap-runs-into-a-field

 


  • Author
  • Beginner
  • 2 replies
  • February 2, 2025

Thank you for your help.  I was able to authicate and create a spreadsheet.


JammerS
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  • Zapier Staff
  • 2131 replies
  • February 3, 2025

Wow! Thank you for confirming that Troy’s resolution got the Zap running. This will significantly help our Community members to have as a reference for the same issue.


gatipe
  • Beginner
  • 9 replies
  • February 4, 2025
darrylp wrote:

Hi,

 

I’m new to creating the custom zaps and using the zapier webhooks.  Every combination I have put into the zap to GET the data isn’t authenticating.  I just need a little direction from you to steer me where I’m going wrong in my headers Convert 550 mm.  See below of my zap and an example of the API documentation.  I have put the correct username and keys into the zap.  The image below is the example.  Thank you.

 

 

 

Hi, It seems like the issue could be with how your API key is formatted in the headers. Double-check the format (e.g., Authorization: Bearer YOUR_API_KEY). Make sure there are no extra spaces or characters. Use the “Test” function in Zapier to see any error messages that might provide more details.