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CC Not Working in Test Zap


Hi everyone. Hope someone can help me. I am trying to make a zap that sends an email to customers with tracking details. I want the emails to cc a specific email address of a person who needs to get the emails as well. So I put the email address into the cc field. But when I run a test zap, it does not cc the email address. Is there a problem with my zap? Or is it maybe because this is only a test zap, that once the zap is published it will cc the email in every email? 

Best answer by Ben WBest answer by Ben W

Hello! What email app are you testing with? It could be as you say about the test, it could help to test this live.

 

 

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4 replies

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  • Zapier Staff
  • 15 replies
  • Answer
  • January 23, 2025

Hello! What email app are you testing with? It could be as you say about the test, it could help to test this live.

 

 


Troy Tessalone
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Hi ​@Ioa123 

Help us have more info by posting screenshots showing how your Zap steps are outlined and configured in EDIT mode with the field mappings visible.


  • Author
  • Beginner
  • 1 reply
  • January 30, 2025

Hi all ​@Troy Tessalone ​@Ben W , thank you for the help. Yes when I made the zap go live it worked and cc’d the email addresses. 


JammerS
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  • Zapier Staff
  • 2203 replies
  • January 31, 2025

Wow! Thank you for confirming that your resolution got the Zap running. This will significantly help our Community members to have as a reference for the same issue.