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Best answer

Zapier home page not loading properly


my zapier home page not loading properly also facing same issue while editing zaps 

 

Best answer by rhythmrascal

I was having the same issues and it’s been going on for a couple of weeks. I’ve tried clearing caches and cookies. Incognito works. 

What finally seem to fix it was turning Hubspot Sales extension off then back on. 

I’m on a mac using latest Chrome. 

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6 replies

ken.a
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  • Zapier Staff
  • 6324 replies
  • January 3, 2025

Hi there ​@clinic Dermatech Pvt.Ltd,

Welcome to the Community! 🎉

Before we dig deeper into this, could you please try accessing the Zapier website using an incognito browser? If that did not work, please try using other browsers other than Google Chrome.

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!


JammerS
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  • Zapier Staff
  • 2203 replies
  • January 6, 2025

Hi ​@clinic Dermatech Pvt.Ltd,
 
We just wanted to see how everything is going with your Zap. Did Ken's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.


  • Beginner
  • 1 reply
  • January 6, 2025

I have the same issue, but it loaded properly when I logged in on an incognito Chrome browser. How can I fix this issue? It isn’t very pleasant.


ken.a
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  • Zapier Staff
  • 6324 replies
  • January 7, 2025

Hi ​@BeU Coach,

I believe this is due to the cache and cookies on your browser since incognito mode does not save cache and cookies. With that said, could you please try clearing your cache and cookies on your browser settings?

Here’s an instructions from Google on how to clear cache and cookies: https://support.google.com/accounts/answer/32050

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!


Forum|alt.badge.img
  • Beginner
  • 2 replies
  • Answer
  • January 27, 2025

I was having the same issues and it’s been going on for a couple of weeks. I’ve tried clearing caches and cookies. Incognito works. 

What finally seem to fix it was turning Hubspot Sales extension off then back on. 

I’m on a mac using latest Chrome. 


ken.a
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  • Zapier Staff
  • 6324 replies
  • January 28, 2025

Thanks for the update here ​@rhythmrascal! We’re glad to hear that turning off one of the Google Chrome extensions fixed the issue for you.

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗