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Error on Zap to Asana multi-select custom field

  • January 30, 2025
  • 1 reply
  • 9 views

I’m trying to set up a Zap that creates a task in Asana when it’s scheduled in Hootsuite. I have a custom field in Asana that’s a multi-select field for social network, which I have to use a table (I’ve tried both Zapier tables and a Google sheet) to look up. The lookup/table step pulls the right value just fine, and I add it as a custom field in the Asana step, but when I test it, I get this error:

Failed to create a task in Asana

The app returned "multi_enum_values: [0]: Not a recognized ID: Threads".

This is what it looks like in the Asana step.

I’ve seen some other people asking similar questions, and I have checked both to update the Asana app (does not give me the option) and that the value that’s being passed is present in the custom field in Asana.

Any idea what’s going on? 

Best answer by Troy TessaloneBest answer by Troy Tessalone

Hi ​@reiddossinger 

Help link to follow that explains the expected value for dropdown fields: https://help.zapier.com/hc/en-us/articles/8496241696141-Add-custom-values-to-dropdown-menu-fields-in-Zaps

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Troy Tessalone
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  • January 30, 2025

Hi ​@reiddossinger 

Help link to follow that explains the expected value for dropdown fields: https://help.zapier.com/hc/en-us/articles/8496241696141-Add-custom-values-to-dropdown-menu-fields-in-Zaps