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25014 Topics

J
Jeff ThornsBeginner
asked in How Do I

Drafts out of beta but still broken

Hi, I just saw that the drafts feature is out of beta, but one (maybe even more) things are still broken triggers dont load the same way as they used to do, when you loaded more triggers the list used to update with the triggers it ran. i know for a fact that we had multiple runs in the last 2 months. It's also strange that for a huge change to Zapier only one community annoucement was made, that not alot of people saw or and the zapier staff didnt respond to everything. zapier is one on my main tools for my daily work, these half baked changes are gonna make my work more difficult than i used to be

6
rachael.silvano
1 year ago
E
edgarphsBeginner
asked in How Do I

change Querystring output

Its it possible to change the incoming format of a Query String?  Right now my website collects Date of birth in this format  06/10/1981 and I am using webhook to send that information to my clients API, but there API Date of Birth format only accepts this type of abbreviation 1981-06-10Year, Month and date in that order.  and my website only collects it in this order month, date and year.Hope that makes sense.

2
E
2 years ago
E
EnduranceZoneNew
asked in How Do I

Possible to only update existing ActiveCampaign contacts?

So I am trying to update a users email in active campaign with the ActiveCampaign Create/Update. I am first looking up the AC contact based on the users previous email getting the AC contact id and passing it to the next step. Though it continues to create a new contact when I map the new email address. Is is possible to just update the contacts email address?

2
SamB
Community Manager
2 years ago
R
RHimmelstrupBeginner
asked in How Do I

LinkedIn Lead Gen Form: Inconsistent data output leads to missing data fields

Hi,I have run a campaign on LinkedIn connecting to our Marketing Automation system with the Zapier LinkedIn Lead Gen integration.First step after data is received is a filter in order avoid creating a new zap for each lead ad, as they need to send out different content from the MA system. However, I now see that the filter isn't working always as intended. Sometimes it works, sometimes it doesn't. And this depends on how LinkedIn delivers the data to Zapier, or how Zapier pull the data from LinkedIn. As you can see in the screenshot, the same Zap is working and not working in the same time frame. The data input is however different, so the data field my filter is looking at only exists in some cases.Can somebody please explain what is happening, so I can avoid this in the future? 

2
R
3 years ago
F
Florian CNew
asked in Troubleshooting

Error: Failed to create a signature request in DocuSign; DocuSign might having some issue with their API

I would like to use Zapier to connect our accounting platform Pennylane to Docusign so that, when a new estimate is created in Pennylane, it is sent to our customers for signature in Docusign. It should be possible as the presets exist in Zapier, but I can’t seem to figure out how to set it up. Can anyone help ? 

4
shalgrim
1 year ago
F
formulaires-cassousNew
asked in How Do I

Error connecting to MySQL database in GCP

When i connect to my database in GCP, i have this error message:authentication failed: Could not connect with jotform and provided password. The response we got from the server is included below for debugging purposes. 255My database version is 8+.The error arrived when i connect with Zapier.If i connect with MySQL client, it’s ok.Thanks for your help. 

6
F
2 years ago
R
RegiNew
asked in How Do I

Multiple GoHighLevel Form photos to Slack

Hi!Maybe you could help me out? I just have a question. I'm creating HighLevel form push message to Slack. I want to be able to include photos from the form to be included in the message.Like the photo they uploaded will be sent as well together with the message. It works for single photo, but for multiple photos it came out as a zip file instead of the actual photo of it.

2
SamB
Community Manager
2 years ago
D
DamiánBeginner
asked in How Do I

Generate pdf

Hi!Collected data from Landbot and like generate a pdf with Zapier. I would like to receive recommendations about some apps to conect. Preview send data to AirtableTks for all people to help

3
D
3 years ago
sara-mytrucking
sara-mytruckingBeginner
asked in Troubleshooting

Intercom “Find or Create Company” action is not creating the Company

Hi there, Am wanting to setup integration from WP Forms in wordpress to send signup details in form to intercom. Create person and company. Currently it creates person, but no company. Anyone have any ideas here? The Zapier integration isnt working.Thanks,

9
SamB
Community Manager
6 months ago
M
MotiusBeginner
asked in Troubleshooting

Unable to create a Zoho (Premium) CRM task module entry. Error: Invalid data for the field id. Detail : expected_data_type long, parent_api_name Owner

Hi Community,I’m trying to set up a Zap, which creates a task based on an existing Lead/Contact entry in Zoho CRM (Premium). The problem occurs when I want to map the Lead Owner with the Task Owner field. I set up a first step “Find Module Entry in Zoho CRM” and then as second step “Create Module Entry in Zoho CRM”. Please see screenshots for set up details. Can someone help?Cheers,Ben --- 

2
M
1 year ago
S
smandava
asked in How Do I

Integrating MongoDB with Slack

I’m trying to integrate MongoDB with Slack and I am getting the following issue:I tried getting the hostname from my cluster but my collections are not showing up when I try to set up MongoDB Zap. Why is this? I’m pretty sure I am getting the right Host name...

5
steph.n
3 years ago
E
Ezequiel NicolásNew
asked in How Do I

Creating zap with alias gmail account

Buenas tardes, quiero crear un zap pero con una cuenta “alias” de Gmail. Se puede hacer? 

2
Troy Tessalone
2 years ago
J
JalilNew
asked in How Do I

Redirecting Shopify payments to process via Square

Hello,I am having some trouble using zapier to redirect my checkout payment process from Shopify to Square, as Shopify payments to not allow for me to use their processor if I am selling hemp/CBD.

1
SamB
Community Manager
2 years ago
A
AlisEBeginner
asked in How Do I

Image upload to google presentation

Hi,Wonder if anyone can help.I’ve created a template in google presentations but am unable to upload an image from dropbox or googledrive.It just puts the name of the link into the presentation instead of uploading the image from the link. Many thanks,Alison

3
GetUWired
2 years ago
T
ThatOtherMattBeginner
asked in How Do I

Multiple FB Pages to Create Page Post

Hello,I have Inoreader set up to curate Facebook Page posts from numerous pages that are a members of our association. The RSS feed then triggers a ‘Create Page Post’ to share all of those posts to a single Facebook Page. I’ve had this set up for over a year and it worked beautifully at first. Whenever one of our members would post on their FB page, the zap would share it to our FB page, saving me tons of time manually sharing each of their posts. Over time, more and more of their posts are appearing on our page as a generic ‘Facebook.com’ link. When you click it, it takes you to the shared post, but the actual post does not appear on our page. All of our members’ posts are appearing this way, with the exception of one or two pages whose posts share perfectly. I’ve tried and tried to figure out what is different about the pages that work vs those that don’t, but can’t figure it out. I’m sure it is Facebook just being Facebook, but it’s frustrating that it used to work and now doesn’t.

10
Danvers
1 year ago
G
George ClarkeNew
asked in How Do I

Is there a way to cross-reference data and let us know which contacts are on HubSpot but not on RnD?

We are looking to clean up our CRM on HubSpot and remove old data in the most automated way possible. Identifying old data could be done effectively by cross-referencing our HubSpot contacts with our Office RnD contacts (Office RnD has a smaller, more updated contact base as it was introduced more recently). Due to the quantity of contacts on our CRM, it would realistically take too much time to manually cross-reference. Is there a way that we can use Zapier to cross-reference this data for us and then point out contacts that are on Hubspot but not on RnD? 

2
jesse
1 year ago
Z
zixinNew
asked in How Do I

send twilio sms based on contents in csv

I have a CSV file that comes in via Slack every morning, in it with the following columns.phone_number name date_of_appointment time_of_appointmentI am looking at sending out Twilio SMSes based on the content of the SMS. So it will look something likeSend To: phone_numberContent: Dear {{name}}, we look forward to seeing you on {{date_of_appointment}} at {{time_of_appointment}}. Thank you.

2
AndrewJDavison_Luhhu
3 years ago
J
Joseph C
asked in Code & Webhooks

Gravity Forms 2.4.24 & Zapier Add-on 4.0 - Unable to retrieve Forms

I recently upgraded my plugins to the latest, but under Zaps, I could not retrieve any forms from Gravity Forms Wordpress, although I have many forms set up there. Not being able to retrieve forms cause me to not be able to setup the Zapier automation.  Can you please advice?  

4
J
3 years ago
K
kq98
asked in How Do I

Sending email with different pre-filled Google Form Link to different respondents

I am trying to send a follow up Google form that shows questions based on a respondent's previous response.  For example, in my 1st form, I have asked the following MCQ question: What role do you want to signup for?- Teacher- Student- GuardI then wish to email the respondents a 2nd follow up form that asks a different question based on the user’s selected signup choice:- Teacher: What subject do you want to teach?- Student: What school do you attend?- Guard: What shift do you want? The 2nd form should not have a conformation question that asks about the respondent's role choice again.Currently, I am exploring the zap that sends gmails when a new response is recorded in Google Form but the zap does not allow me to customise the email so I can send different pre-filled links to the respondents. How can I solve this problem?

2
william
2 years ago
M
Melanie BondoBeginner
asked in Troubleshooting

Unable to choose an event when updating an event in Google Calendar

Moderator Note: Split from this topic:   Hi Warren! Can I confirm that I’ve understood the issue? In the update event step, when you use the dropdown list for the Event, there’s nothing there? There’s nothing in the area that the arrow is pointing to in this screenshot? If that’s the case, then you’re right that it’s because the event needs to have been recently created for the Zap editor to pick it up.  Another way that you can choose a specific event for the Zap is to use the ID of the event in the ‘Custom’ tab in the dropdown menu. To find the event ID, clicking edit on the event in your calendar, when the edit tab opens the ID is in the url. It’s the string that starts after https://calendar.google.com/calendar/r/eventedit/ In this example, the Event ID is the text that starts ‘MmZu’. When you’re copying the ID from the url, make sure that you only include the string of letters and numbers, stop if you hit any punctuation, so the ID in the example above ends with ‘jb20’   When you

10
SamB
Community Manager
1 year ago
A
atinerBeginner
asked in Troubleshooting

Bug? Match All option not working for Extract Pattern Step.

 I’m trying to set up a Zap that notifies our team members in Slack when they’ve been @mentioned in Intercom. I’ve got it working for single @ mentions left in a note, but can’t get it working if someone @ mentions multiple people in the same note.The more I look into it, the more it seems like something is broken in Zapier. While testing, I can see that Zapier uses re.findall() when you select the Match All property for Extract Pattern steps, so I flipped this on to account for multiple arguments.When I test this regex search in VSCode, the code works as expected. But in Zapier, it only returns the first value as if Zapier is still using re.search() instead of re.findall() behind the scenes. Am I missing something here or is this a bug? If so, how do I get this looked at? I can’t figure out how to reach the support team.​​​​​​ 

5
A
2 years ago
G
gabriel.bonfimBeginner
asked in How Do I

Zap still held even using filter action

 I have a Zap called 'ABC' (fictitious name) that is used to count a new conversion on Facebook (through the action 'Facebook Conversions') every time a new row is added to a specific Google Sheets spreadsheet.Every time the spreadsheet in question is updated with the desired data, it automatically gets a lot of empty and unwanted rows, and these empty rows are causing the 'held zap' problem in Zap ABC, because ABC returned too many items at once.Trying to solve it, I created, between the Google Sheets trigger and the Facebook Conversions action, two actions:1. The first returns the default value 'empty' if the worksheet row has no data;2. The second makes zap only be executed if the default value is different from 'empty'.In the tests I did, zap behaved as expected: it only pushed a conversion on Facebook when the spreadsheet row had data (that is, it was not empty).Even so, the 'held zap' problem keeps happening. Does anyone have any solution for this?I accept all help, even if it is

3
Troy Tessalone
1 year ago
J
jbhammNew
asked in Code & Webhooks

How do I send a PDF to be signed in DocuSign sequentially between two people in a particular order?

I need help to do the following: Send #1 pdf document.Recipient before opening #1pdf document receives pop-up or notice that in order to open the document they must click “agree”/”yes”. When Recipient clicks “Agree”, #2 pdf is autofilled with Recipients previously entered name, current date, signature.Recipient opens #1pdf file. Sender receives #2pdf file signed.

1
andywingrave
3 years ago
T
Tim LNew
asked in How Do I

How to add conversion tracking to Microsoft Dynamics

I am researching Zapier for clients of mine and want to make sure the functionality is what I need.  Am I able to use this platform to setup better conversion tracking? My client uses Microsoft CRM and I run google ads on their behalf. We have had some problems being able to track which conversions are coming from where. My goal is to help them setup custom IDs within the Microsoft CRM which can identify the leads coming in from Google ads as well as which ads provide said leads. Is this something Zapier would be useful for? And if so could someone guide me on what steps to take to accomplish this setup? Thank you in advance!

1
christina.d
1 year ago
jphorn
jphornBuilder
asked in Code & Webhooks

Append to existing json file

Hi all,Basically my question is the title -- is there a way with Zapier to add new arrays to an existing json file (which is on Dropbox)?What I’m trying to accomplish is our own custom “link in bio” page where we link every Instagram post to an existing article on our site. In Zapier we build the array with “New post on Instagram” and some custom data. We need to add (preferably prepend) this array to our existing json feed (instafeed.json). I can’t seem to find a way to output/append/prepend to json, only mangle incoming json.

1
robschmidt
2 years ago
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