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Best answer

Salesforce - could not create record

  • February 8, 2021
  • 5 replies
  • 194 views
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I have connected Wufoo form with Salesforce. The form submission should create a “Lead” on Salesforce.

I am getting the following error while testing the lead creation with sample data.

I checked the “OAuth Connected Apps” section on the Salesforce’s “Advanced User Details” page. It has only one OAuth connected app, and that’s Zapier. So it should work. But it doesn’t.

 

This post has been edited by a moderator to remove personal information. Please remember to obfuscate any sensitive information as this is a public forum. 

Best answer by Troy Tessalone

Hi @thinker500 Check out this official Salesforce help article about the returned error: https://help.salesforce.com/articleView?id=000335965&type=1&mode=1

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • February 8, 2021

Hi @thinker500 

Check your Company field value.

If you’re using a field to link one Salesforce Object to another Salesforce Object, then Salesforce expects the internal Salesforce Object ID of the linked Object, not the friendly name.

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
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    • thinker500Beginner
    • Author
    • Beginner
    • February 9, 2021

    Thank you @Troy Tessalone . Let us check if the Company field is linked with any other Salesforce object.

    T
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    • thinker500Beginner
    • Author
    • Beginner
    • February 10, 2021

    @Troy Tessalone I checked the Company field. It’s not linked with any other Salesforce object. But yes, it’s an indexed field.

     

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • Answer
    • February 10, 2021

    Hi @thinker500 Check out this official Salesforce help article about the returned error: https://help.salesforce.com/articleView?id=000335965&type=1&mode=1

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
    T
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    • thinker500Beginner
    • Author
    • Beginner
    • February 11, 2021

    Thanks a ton, @Troy Tessalone . That helped.

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