Hi,I’ve set up a zap using email parser as the trigger and it works well except that it fires every time there is a reply to that thread. Is there a way to limit triggers to only the first message of the thread? Here are the specifics of my zap:email arrives to Gmail and is automatically forwarded to parser inbox with a filter. parser triggers zap which creates an opportunity in Copper CRMI wonder if there is a way to either limit the filter in Gmail to only forward the initial message of the thread to the parser inbox or to limit this in the Zap using filters or something. Thanks!

Question

Only trigger email parser zap on first message of thread

Forum|Forum|3 years ago
September 18, 2022
2 replies
232 views

ChambersSF
Beginner

Hi,

I’ve set up a zap using email parser as the trigger and it works well except that it fires every time there is a reply to that thread. Is there a way to limit triggers to only the first message of the thread?

Here are the specifics of my zap:

email arrives to Gmail and is automatically forwarded to parser inbox with a filter.
parser triggers zap which creates an opportunity in Copper CRM

I wonder if there is a way to either limit the filter in Gmail to only forward the initial message of the thread to the parser inbox or to limit this in the Zap using filters or something.

Thanks!