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25186 Topics

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S

SWhiteBeginner

asked in Troubleshooting

Facebook Leads only sends email addresses to Mailchimp and not populating first name/last name.

Hello - I currently have a Zap for FB lead ads to MailChimp. The issue I am having is that it is only sending email addresses to MailChimp and not populating first name/last name. I currently have 250 leads in MailChimp with only email addresses. How do I fix this going forward and is it possible to populate the existing contacts in MailChimp with first name/last name - WITHOUT doing it manually. Minimum of first name is important for email sequencing.When this was tested, it seemed to populate fine, so I am not certain why it isn’t working with actual leads from FB. Any help would be appreciated!ThanksShelly

4

1 year ago

W

wbowlesBeginner

asked in Troubleshooting

Hubspot "Find Contact" Action: Not Finding All Contacts and Stopping After First contact is found

We probably have something configured incorrectly but we’re having issues with the “Find Contact” action when integrating with hubspot. Our Zap is supposed to: Look up specific deals based on swim lane Based on a deal property, find contacts who share the same property Associate the identified contacts with the dealFor example, we offer a product with seat licenses. We have a deal with a single contact associated to it. We want to find ALL of the contacts who are part of this account (seat holders) and associate them to the deal. For the most part, everything is working. It finds the correct deals, filters the right properties, and associates them to the deal correctly. Our main issue is, it stops after finding one contact when there are at least 15-20 others that should have been associated. Are we using find contact incorrectly? Is it designed to stop after finding the first contact?

6

V

1 year ago

StarSeed23New

asked in Code & Webhooks

Parse Raw Body recieved from Catch Raw Hook

I have created the JS that is capturing some data and I am passing it to Zapier via a Post with Ajax. Here is the example code that I am using and shows how the data is getting passed. $.ajax({ type: "POST", url: "https://hooks.zapier.com/hooks/catch/***", data: "{'Id': 1111,'email': 'test@test.com'}", success: function (result) { console.log(result); }, dataType: "json"});</script> This script works and the data I need passed is working great. The data as it come in is getting passed into the Raw Body field. I am needing to get the email from this data so that I can then use it to send an email thru Zapier. All the parse code that I have tried is not working and I keep getting a JSON error. Once i have it parsed - I realized I don’t have a data field to use to add to the email Zapier option.Is there any examples of how to parse this data and save it to a zapier data field so I can use it in an email?

2

1 year ago

AbdNew

asked in Troubleshooting

Tidio error, Zap could not be turned on: The app returned "node_uuid_invalid_uuid"

Help fixing the error in the attached screenshot’s welcome. Thanks.

3

1 year ago

ZapdosMultiplierNew

asked in Troubleshooting

BALFPBeginner

asked in Troubleshooting

Trying to add multiple items to monday.com from Woocommerce

Hi all,I’m currently having a little problem trying to add multiple items from woocommerce to monday.com.As of now, when a order is created in woocommerce, I have a zap that creates a new group in a Monday.com Board using the order number and client name. What I would like to be able to do is the items the client purchases through woocommerce are added on different lines within the new group that is created. I have managed to get to the point that the items purchased are added to the group but all on the same line (item) and not added individually as seperate items.Is this something that is possible ? I was able to do it using sub items, but cannot add additional info such as price quantity using the API.

3

1 year ago

Adr058New

asked in Troubleshooting

Time zone issue - Zap changes my timezone output

I created a zap to connect two Notion databases. When an item is added to database A, create a new term in database B. The time zone is default in both databases. But when the Zap runs, it changes the timezone in database B from PST to EST so my items always show in the day before the date entered in A. Does anyone encounter the same issue? Thanks!

3

1 year ago

HilleNew

asked in Code & Webhooks

Lexoffice error: Unable to upload file: The file type is not supported.

Hello,I get e-mails with PDF and for example CSV attachments. These e-mails contain a error message. Unable to upload file: The file type is not supported. How do I have to configure the Zap that no every PDF - file gets blocked or removed?

5

1 year ago

adrian95New

asked in How Do I

Is it possible to update an order with a tag based on condition (include order note)?

Is it possible to use Zapier in order to update a Shopify Order with an Order Tag? Based on the condition, that a customer must have an order note? That would help a lot! Appreciate!

1

1 year ago

Salim NicolasNew

asked in Troubleshooting

Woocommerce to square Missing required parameter. : order.line_items[0].name

Helllo . is it possible to create an order in woocommerce and using zapier the order wiil be created in square. i tried that and i got an error . can you help me to solve it : Missing required parameter. : order.line_items[0].name

1

1 year ago

critcheyBeginner

asked in Code & Webhooks

Is there any way to view the API Request Code behind a predefined (Not custom coded) Zapier Integration?

I am working on integrating a bunch of systems together using Zapier and Zoho Flow. I am trying to use Zoho Forms (a web form service) to automatically create a service request in AgencyZoom (an insurance-specific CRM) when a form is filled out. AgencyZoom has documentation for their API here. Sadly, their documentation does not list an API call to create a "service request." However, Zapier has an integration with AgencyZoom that allows the "action" of creating a service request through, I assume, an API call in the background. Now, it might seem my problem is solved, however, Zapier's Zoho Forms integration triggers are not "instant," meaning they may take up to 15 minutes (at best 2 minutes, with more expensive subscriptions) to pull all the form submissions and create service requests in AgencyZoom. Our use case requires that this happen immediately, upon the submission of a form.So, I am at a standstill; I can't connect the apps with Zapier because it is not instant and I can't cr

2

1 year ago

sovoNew

asked in Code & Webhooks

Custom request generates broken json

I’m trying to perform a GET request to third-party API using “Custom Request in Webhooks by Zapier”Result looks fine:However when I passing the returned data to the “Run Javascript in Code by Zapier” it is not passed as JSON, but as some text string: How can I get and iterate JSON?What is this format?I wanted to iterate JSON to pick specific fields for every item in array and format them into one string. Maybe it should be done differently?

6

1 year ago

critcheyBeginner

asked in Code & Webhooks

Is there anyway to see what API calls a Zap is using to create new records in a connected/integrated application?

Is there anyway to see what API calls a Zap is using to create new records in a connected/integrated application? For example, could is there any way to see what API call was used to create a new record in an App.

3

1 year ago

tcangasBeginner

asked in Troubleshooting

Issue with Filter setup: Creating Multiple Contacts in Bntouch for All Loan Officers Instead of Target Individual

Humbly seeking assistance yet again as I still can’t get this zap right. I’ve created individual zaps (for the 6 participating loan originators) creating a new loan in Bntouch when a new loan is entered into Arive. I have the filter below set up and each individual’s user keys in the final step creating the new Bntouch contact. The problem seems to have to be in the filter because what is happening is every time a new loan is created in Arive, it’s creating a new contact in Bntouch for all 6 loan officers, not just the target individual. I tried a couple other arrangements on the filter but it doesn’t test out. Any ideas?

7

1 year ago

Joelle_123Beginner

asked in Troubleshooting

If Pipedrive person matching filter do new spreadsheet row - not working

My Trigger app is Pipedrive | Trigger Event: is Person Matching Filter in PipedriveAction: Create Spreadsheet Row in Google Sheets Hey there, I could need some help with the described Zap :) The Zap doesn’t work, even though the tests on Zapier are working and the Zap is On.

5

1 year ago

bria1Beginner

asked in Troubleshooting

Need help with Facebook Messenger Campaign not Populating Google Sheets with Lead information

Hi,I am trying to connect a messenger campaign from Facebook Ads to our Google sheet but when someone clicks on our ad, their name is not showing up in the sheet. By the way, the messenger from our business Facebook page is connected to manychat workflows using JSON code. When I tried the workflow, its firing up and populated the Google sheet. But when leads came in it was not populating. Can you help me fix the problem, please? Is the automation affecting the workflow or I am missing a step in the workflow?Here is a loom video

9

1 year ago

snowsguoguoNew

asked in How Do I

Google Assistance parameters list?

When attempting to setup a script from Google Assistance, following this template: https://zapier.com/apps/asana/integrations/google-assistant/91402/create-asana-tasks-from-new-google-assistant-voice-commandsIt prompted 2 questions:“What's would you like to name the task?”“What notes would you like to add?”With no clear indicator where is it stored.In the Action section, to populate Asana new task, I need to enter which field/param/arg coming from Google Assistance to pass into which field of the next message request sending to Asana.Asana side an empty task was created with no content. Given I didn’t set any fields in the action it make sense. Please fix.

3

1 year ago

lsc2023Beginner

asked in Troubleshooting

FB Leads don't trigger my ZAP. (Trigger it manually works perfectly)

ZAP Step 1: 1. New Lead in Facebook Lead AdsTrigger: New LeadZAP Step 2: Run Python in Code by Zapier______If I test with upcoming leads data and run the Python code manually it works perfectly, however New Lead in Facebook Lead Ads seems not picking up new leads and triggering Step 2.

3

1 year ago

W

Willst30Beginner

asked in Troubleshooting

Facebook to Beehiiv No Data Found Error

Hi, I was wondering if someone can help as I am trying to set up a Zap from Facebook Ads to Beehiiv. I get to the last step of testing the Beehiiv integration and keep getting the error “No Data Found” below. I have screen shotted my steps if someone can help. Thank you!

13

1 year ago

Sandra HoffmannZapier Expert

asked in Troubleshooting

OneDrive: Find file in custom folder is not working

Hi! I usually prefer working with Google Drive but I can’t this time. I want to trigger if there’s a new folder in OneDrive - works! Then I want fo find a file within this folder - does not work! The filename is meeting_saved_closed_caption. I have already removed all special characters like suggested here: For the folder I am working with the Folder ID provided from the trigger. Any suggestions? I want to save my caption transcript from Zoom as txt file. OneDrive is only for private use.

3

1 year ago

DeadParrotSoftwareBeginner

asked in How Do I

Article "How to Use Multiple IPNs with PayPal" Only covers half the setup

We are setting up several WordPress membership sites with s2 member plugin. It uses IPN.But Paypal only allows one IPN and one URL for that IPN and ONE return URL using a PDT Token.Thought maybe Zapier could help.But the article “How to Use Multiple IPNs with PayPal” does not seem to address that situation - or only explains how to setup PayPal but nothing about the return URL PDT Token To notify s2 member.Perhaps someone else knows the answer.

3

1 year ago

MaseyNew

asked in How Do I

How can I stop a Zap if Slack thread messages are present?

What I am trying to accomplish is to allow my team to ask questions in slack and allow others to opt into answering the question. But if there is no message responses within 24 hours in the slack thread, I want the zap to tag a few select individuals in the thread to get eyes on the question. I have most of the zap built out and ready to use, but the part I am struggling on is how to only allow the zap to run IF there are no messages in the thread of the initial message. I’m assuming I will need to use something like “Filter by Zapier” to only allow it to move on if certain conditions are met, but I’m not sure what conditions to put in there. Or if there is another way. Any help is much appreciated!

5

1 year ago

G

gorillaBeginner

asked in Troubleshooting

Facebook Leads Wont See My Page

Short version - I cant see my page in Zapier, but can see the 10 other pages I have with my account. My Business Manager has me as being linked to the page, but for whatever reason it doesn’t show. Any ideas why?

3

1 year ago

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