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How do I send an email template when a deal stage and dropdown selection changes in Hubspot?

  • July 8, 2024
  • 14 replies
  • 129 views

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I am trying to create a work around for automated emails and I think Zapier can help. I want it so when I moved my deal in hubspot to another stage and it has a specific field then it will send a automated email? I have put this in the AI bot but I am having a few issues adding an extra field apart from the pipeline and deal stage. Also I am having an issue linking the email to the deals contact. 

I just want to check is this possible and what is the path to do this?

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14 replies

MohSwellam
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 8, 2024

Hi @crossfitware 

 

In order to do that you will need to add a filter AFTER the trigger that has this other field as an argument. It will not be added in the trigger. 

 

Hope this helps

 


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  • Author
  • Beginner
  • July 8, 2024

@MohSwellam 

So would it look like this with a filter inbetween?

 


MohSwellam
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 8, 2024

Yes @crossfitware , exactly. 


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  • Author
  • Beginner
  • July 8, 2024

@MohSwellam the filter only gives me this ID option?

 


MohSwellam
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 8, 2024

You need to click on the Trigger and test it, click on load more records


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  • Author
  • Beginner
  • July 8, 2024

@MohSwellam I dont understand? This is not an option? When I test it doesnt do anything?

 


MohSwellam
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 8, 2024

Click on Update Deal Stage (the trigger) and click continue, it will ask you to Test Trigger


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  • Author
  • Beginner
  • July 8, 2024

@MohSwellam do you know how I link to the deal contacts email?

 

 


MohSwellam
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 8, 2024

You will probably need another step which is Find Contact which would then find the contact associated with this Deal so you can find their email address


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  • Author
  • Beginner
  • July 8, 2024

@MohSwellam It doesnt seem to allow me to find the contact connected to deal? Do you knwo the path to this?

 

 


MohSwellam
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 8, 2024

Dont go to “Custom” , go to “First Search Property Name, you should do it with the ID (if its one of the properties)


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  • Author
  • Beginner
  • July 8, 2024

@MohSwellam does this look right to you? the test seems to fail

 


ken.a
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  • Zapier Staff
  • July 9, 2024

Hi @crossfitware,

I’m jumping in to see if I can help!

Could you please send a screenshot of the error you’re running into after testing the action step?

I'll be keeping an eye out for your response!


MohSwellam
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 9, 2024

Hi @crossfitware 

 

No, if you want to search the associations to get the Contact, then in the 3rd field (The type of the object you want to search the association) should be the Deal since you are using the Deal ID. Then at the bottom the type of association would be Contact.