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How do I connect my Zapier chatbot to Telegram for receiving and sending messages?

  • 16 May 2024
  • 1 reply
  • 31 views

Hello, I have a Zapier chatbot set up on my website that answers frequently asked questions and it works well. I would like to know if it is possible to extend the use of this chatbot to Telegram. I understand that I would need to create a bot on Telegram through BotFather. What I'm not clear on is how to create a Zap such that the Zapier chatbot can receive and send messages to Telegram. The flow would be something like this:

User asks a question:   User -> TelegramBot -> Zapier chatbot

User gets response:     Zapier chatbot -> TelegramBot -> User

Thanks.

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1 reply

Userlevel 7
Badge +6

Hi there @alfabitcoin,

Welcome to the Community! 🎉

I apologize for the delayed response.

I'd like to clarify your workflow. Are you attempting to trigger based on messages in Telegram? If that's the case, please note that the Telegram app currently does not support triggering based on new messages. However, we have received a feature request for this functionality.

Please let me know if I was able to understand your workflow.

Thanks!