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25442 Topics

Its All About You Store
Its All About You StoreNew
asked in Troubleshooting

Gmail doesn't send an email with an eBook download link from a Stripe purchase in my GetResponse landing page.

I am having problems integrating my Getresponse Landing Page, Stripe and Gmail. When I do the test it says it completed successfully. But, when I make a test payment there is no email that is generated sending the e-book to the email address associated with the purchase. My Trigger starts with Stipe and Gmail is my second action. I almost get the feeling it wants me to create a 3rd Action. But, why cant it just send the email to the customer after purchase with the e-book download URL?

1
Its All About You Store
10 months ago
buddhs
buddhsNew
asked in How Do I

Update a cell in the same row in Google Sheets

What I’m trying to do:Pull value from a column E in a given row in Google Sheets - OK Look it up using GPT - OK Paste response in column H of same row in Google Sheets - NOT OKI looked at the articles here but they didn’t work for me. I’m new to Zapier. Any help would be appreciated.

1
Troy Tessalone
10 months ago
rickbweir
rickbweirBeginner
asked in How Do I

Can I pass the URL from a Zap triggered by Google Drive to be written into MySQL in a second Zap?

I have a zap that gets triggered by a file added to a Google Drive folder.  The URL to the new file is passed to DocParser.A 2nd Zap is triggered when new data is available from DoacParser.  The data parsed from the file in the first zap is written to a MySQL database.  The piece I am missing from the solution is how to write the URL from the first zap to be included in the row written into MySQL with the parsed data.  How do I pass the URL from the first zap to be written into MySQL in the 2nd Zap?

3
ken.a
10 months ago
ncrippen
ncrippenBeginner
asked in Troubleshooting

Identifying correct file in the New Folder issue: Extracting Zoom recording for ChatGPT Follow-up email Workflow

Hello, I am creating a workflow to take zoom recordings and run them through ChatGPT to construct a follow up email to my clients. Currently, I am saving the Zoom recordings within a specific folder on my companies OneDrive (locally not on the Zoom Cloud). When Zoom saves these files it is saved within a new folder which includes three seperate files within it. One of these files is the one I need. My current Zap looks as follows:OneDrive (New Folder Trigger)Create Transcription in OpenAIConversation in ChatGPTSend Email in Gmail I am having diffciulty identifying the correct file within the new folder created. This is my first zap and cannot figure out how to point to the correct new file which is being generated. The more apt trigger is when a new file is created but when Zoom downloads the recording to my machine it saves it as a folder as there are 3 files which are downloaded.Any help is greatly appreciated, thank you! 

13
tc_goodlife_
10 months ago
Mesos
MesosBeginner
asked in Troubleshooting

Unable to find recent records in Wispform.

Hello!I've been using this automation for 2 years now and I've never had this problem.I need to update a field in Clickup, This field is already in zapier, but it is not possible to fill it because zapier is not finding recent records. The last 3 recordings are old. So I can't update the field I need. It's like it has a cache, and I can't clear it. Please, someone Help me.  

6
ken.a
10 months ago
DavidGomez
DavidGomezNew
asked in Troubleshooting

Multiple line item issue: Shipstation order notifications sent as separate messages in Google Chat Hangout room

Hi there, I apologize if this is a simple thing but I am not sure what I am missing. The issue that I am running into is that when I ship an order in Shipstation, with multiple line items in it, Zapier sends it to my Google Chat Hangout room as a notification per each line item. The order#,recipient, and address are the same on the two notifications but one item in each instead of just sending a single notification that includes all the items in that one order#. See the attached screenshot for an example. Same order but two notifications since it sends one for each item in the order.  

5
Troy Tessalone
10 months ago
yoganatb
yoganatbNew
asked in Troubleshooting

Failed to create a subscribe to tag in CovertKit: Error from halted execution: Unexpected status code 404

I’m trying to create a tag in ConvertKit when the Project Status changes in Dubsado, but I keep receiving a 404 Code. Would appreciate help with what to do next! 

10
ken.a
9 months ago
Lightspeed
LightspeedBeginner
asked in How Do I

Can I fill specific columns in Google Sheets using entries from a Google Form?

Hi All, I have a Google Form setup, and I’d like the submissions to fill out a row in Google Sheets that has 4 columns. How do I get the entries from the Google Form to fill in particular columns in this row? I’m using Create Spreadsheet Row, and I notice this is a Create Multiple Spreadsheet Rows, but what I’m looking for would be something more like Create Multiple Spread Columns, which I don’t see.

7
ken.a
10 months ago
iamdanii
iamdaniiBeginner
asked in How Do I

How to create individual subtasks in ClickUp for each loop iteration using Salesforce data?

I have successfully set up the loop so that it takes my Salesforce data that is comma delimited and outputs the appropriate information categorized by loop iteration. However, when moving to the next step of create ClickUp subtask, only one subtask is created. I would like each loop iteration to be its own subtask. I would appreciate any help in solving this!

3
ken.a
10 months ago
JimF
JimFBeginner
asked in Troubleshooting

Unable to copy PDF doc, only file name, while transferring new docs from Google Drive to Zoho Workdrive

I am trying to automatically copy new documents uploaded into Google Drive to ZoHo Workdrive, but I only seem to be able to copy the file name, not the PDF doc itself. Any suggestions?

3
ken.a
10 months ago
FIA
FIABeginner
asked in Troubleshooting

Unable to pull the address, city, or ZIP when new contacts are generated in SALT.

Hi everyone,I’ve got a zap to pull customer data after a contact has been created from SALT and create a new customer lead in Agency Zoom. The zap isn’t giving me any errors, and the test works well and fills out all info fields. However, when new contacts are actually generated in SALT, it will not pull the address, city, or ZIP. All other fields work great (email, phone number, marital status, etc.), but the address, city, and zip is left blank.I’ve tried entering different variables to where the data could be pulled from in addition to the fields I know it should pull from to no avail.Any ideas as to what would be causing this exclusion?Thanks in advance!

3
christina.d
10 months ago
ADrealty
ADrealtyNew
asked in Troubleshooting

Failed to create a card in Aptly (1.0.0): The app returned "The web server reported a bad gateway error.

Hi, I have a zap to create a card in Aptly, however the test is not working, Failed to create a card in Aptly (1.0.0)The app returned "The web server reported a bad gateway error.". But, in the Aptly app, I can see the card created.What is the errot message due to ?thank you

1
Troy Tessalone
10 months ago
debitspread
debitspreadNew
asked in How Do I

Using Zapier to share eBay listing with Facebook groups

eBay allows sellers to share their listings with a variety of other social platforms.One type of sharing is of particular interest to me; namely, Facebook Groups.Would Zapier allow me to automate the sharing process FROM eBay TO these FB groups?Here’s why I ask: I occasionally sell paintings on eBay, and would like to inform various groups about my auctions. Cross-posting these listings one-at-a-time is a really tedious thing to do.I would love to have a utility that would post the eBay listing to a variety of FB groups in one batch job. Is Zapier the tool that would let me do that?Let me know.

5
ken.a
10 months ago
Biyi
BiyiNew
asked in How Do I

How do I send automated email sequences from MailerLite to customers upon purchase in Gumroad?

I am trying to set up a zap with Gumroad and Mailerlite. I want to create a zap that takes the people that purchase on my Gumroad to receive an automated email sequence instantly.I have been unable to achieve this. Can anybody help?

1
Troy Tessalone
10 months ago
A
Anonymous
asked in Troubleshooting

Experiencing issues with Zapier's Gmail Trigger: New Email Search not retrieving data and New Labelled Email not appearing in Zap

Could this be a wierd Zapier quirk?Created a Zap which uses a Gmail Trigger.I tried the New Email Search Zap which isn’t pulling in any data that matches the search string parameters I tried the New Labelled Email   approach instead, and the new label I created when I was on a quick video call with the client isn’t showing up (I should have checked, but I wanted to give the client back his time as I’m 90% done with the automationThere’s always the option to reconnect the clients Gmail again, but I wanted to get a sense of if there’s something I could try before interrupting the clients flow again

3
ken.a
10 months ago
JTJ
JTJNew
asked in Troubleshooting

Issue importing specific fields from Airtable to MailChimp.

Hi,I have an Airtable with member data and would like to pull them into MailChimp via Zapier. It’s not letting me select all fields from the Airtable (including Organisation) or specify a country without indicating a full address (which I don’t ask members for). I’ve seen these fields added in other Zaps, but can’t figure out how to do it for mine. Any advice would be welcome!

2
christina.d
10 months ago
schmitt
schmittBeginner
asked in Troubleshooting

Zap triggering despite deletion and disabling of all Zaps in ClickFunnels.

I have zaps firing no matter what, they don’t show in my history, and I can’t turn them off.I have/had zapier connected with clickfunnels to fire when a user made a purchase. I made a completely new funnel in clickfunnels (all new URLS) without any zaps pointing to that new funnel URL and it would still fire off a zap. Oddly, they don’t show up in my history at all, so I can’t see which zap is firing, so I turned all zaps off, retested, and it’s still firing. So now I’ve gone ahead and deleted every single zap from my account, tested my funnel in a fresh browser with cookies/cache etc. cleared, and the zap IS STILL FIRING. I’ve reached out to zapier support, but they haven’t replied yet. Has anyone else had this issue? Is there caching on zapier’s end that they need to clear? I’ve cleared my browser cache, website caching, and hosting cache, so shouldn’t be any of those. I did wait 3 days from turning off all of my zaps to deleting everything in the hopes that zapier support would actu

4
shalgrim
10 months ago
Christie
ChristieNew
asked in How Do I

Can I write customer data to Google Sheets based on specific Kajabi offers without creating separate Zaps?

I am creating a zap to write out some customer data to a google sheet based on specific kajabi offers being purchased. Do I have to have a separate zap for each of the 4 offers or is there a way I can select the specific offers I need in the Trigger section of the zap? So basically if Offer 1, offer 2, offer 3 or offer 4 is purchased, write the data out to google sheet A.

1
GetUWired
10 months ago
danatfsc
danatfscNew
asked in How Do I

Is it possible to automatically refund prorated amounts for tier upgrades in WooCommerce and Stripe?

I’d like to create a relationship between two subscription products in Woocommerce, to allow for an upgrade from one membership tier to the next. User purchases new, higher-tier subscription Zapier searches for an existing, lower-tier subscription under the user’s email address If lower-tier subscription exists, Zapier calculates prorated amount for the unused duration of the lower-tier subscription, and refunds that portion of the earlier transaction. Is this possible?My credit card processor is Stripe—if not possible through Woocommerce, perhaps I could achieve it that way? I’d prefer Woocommerce to keep my accounting and reports clean in that one dashboard. 

2
SamB
Community Manager
9 months ago
tsimonelli
tsimonelliNew
asked in Troubleshooting

Error when connecting MySQL Remote account: Authentication failed. Could not connect with zap100 and provided password.

I entered all of my information correctly when attempting to authenticate the remote mysql connection and receive this error: authentication failed: Could not connect with zap100 and provided password. The response we got from the server is included below for debugging purposes. (pymysql.err.OperationalError) (1130, "ec2-54-86-9-50.compute-1.amazonaws.com' is not allowed to connect to this MySQL server") (Background on this error at: https://sqlalche.me/e/14/e3q8)I checked with godaddy and they said I have no blocked IP addresses and they could not figure out on their end why the connection was failing.  The username, password and host info was entered correctly.  mysql version is 5.6.51-cll-lve.  Any idea?

1
GetUWired
10 months ago
peter34
peter34New
asked in Troubleshooting

We hit an error adding your new account authentication failed: 403 Forbidden: Access Denied.

Hello We are having troubles connecting with Zapier to Wordpress.No Jetpack installed. And I dont connect Cloudflare Please help me to check it again!  

1
ken.a
10 months ago
mediaconnect.com
mediaconnect.comNew
posted in Troubleshooting

Issue linking Typeform to Sellsy: can't add note to opportunity based on contact's email.

Hello,I'm unable to connect Typeform and Sellsy. I'm trying to add a new note to an opportunity. I'm stuck on the last step. I want to link it to the contact's email address (associated with the opportunity), but it's not working. Can you help me?Thank you.

4
ken.a
10 months ago
chavousc
chavouscNew
asked in How Do I

How do I load a Monday.com item by its ID to avoid duplicates when adding to a board?

Scenario - CRM entry (FollowUpBoss) get status changed.Creating zap to add item to “Active Files” board.I want to make sure I’m not creating duplicates, so when initially create an item, i’m writing the ID back to FUB in a custom field.Great.  I can _get_ the item’s id when I create it, but how can I then later _LOAD_ an item from monday by its ID? The “Get Item By Column Value” action does not have “Id” as an option. I don’t see any other “Load Item” or “Get Item” or anything like that.I can UPDATE MULTIPLE using the item ID, but that seems to fail if item id is blank or doesn’t exist.  How can I search a monday board by the Item ID?  Item names change - that’s a poor “key” value to use.  Thanks!

10
Troy Tessalone
29 days ago
dm1559
dm1559Beginner
asked in Troubleshooting

Airtable error: Failed to create a record, could not update record in Airtable

I have Zapier connecting SignNow and Airtable. Once a contract is fully executed in SignNow, it triggers a “Find Record in Airtable”, searching for the applicants email, which comes back True with no issue. It then Updates the record in the next step. I want to update a “signed” status to “GOOD”, which I wrote in.  How can I fix this?? When testing, its triggering this error: Failed to create a record in AirtableCould not update record in Airtable: Airtable error  

3
ken.a
10 months ago
smombartz
smombartzNew
asked in Code & Webhooks

Parsing Webflow API request to get User ID from Email via Code Step

Hi!I’m trying to get the user id “_id” for a specific email from a Webflow Membership API call that returns a JSON list of users. I’m not quite sure how to handle the Webhook output in the code step. using the “full response data” gives me a syntax error.any help is much appreciated!  here the code im using:// inputData is provided by Zapier, and inputData.userlist should be your JSON stringconst userList = JSON.parse(inputData.userlist);// email to find is passed in as inputData.emailconst emailToFind = inputData.email;let userId;for (let user of userList.users) { if (user.data.email === emailToFind) { userId = user._id; break; }}if (userId) { console.log(`User ID for ${emailToFind} is ${userId}`); return { id: userId }; // Returns user ID in a way that it can be used in the next step of your Zap} else { console.log(`No user found with email ${emailToFind}`); throw new Error(`No user found with email ${emailToFind}`); // Stop the Zap execution if no user is found} 

4
Todd Harper
10 months ago
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