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Answer

Airtable error: Failed to create a record, could not update record in Airtable

  • June 26, 2023
  • 3 replies
  • 140 views
dm1559

I have Zapier connecting SignNow and Airtable. Once a contract is fully executed in SignNow, it triggers a “Find Record in Airtable”, searching for the applicants email, which comes back True with no issue. It then Updates the record in the next step. I want to update a “signed” status to “GOOD”, which I wrote in. 

 

How can I fix this??

 

When testing, its triggering this error: 

Failed to create a record in Airtable

Could not update record in Airtable: Airtable error

 

 

Best answer by Troy Tessalone

Hi @dm1559 

Good question.

The Record field expects the internal Airtable Record ID.

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • Answer
  • June 26, 2023

Hi @dm1559 

Good question.

The Record field expects the internal Airtable Record ID.

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
dm1559
  • dm1559Beginner
  • Author
  • Beginner
  • June 26, 2023

Hi @Troy Tessalone. I’m new to this and figured it out a few minutes ago. Thank you!

Troy Tessalone
ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • June 30, 2023

Hi @dm1559,

I’m glad to hear Troy was able to help you out!

Also, great job! You're doing awesome as a new Zapier user. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to support you every step of the way. 😊

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