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Troubleshooting

Post here if: you've run into an error, have found a bug, are experiencing problems, and/or things are generally not working properly.

  • 3,964 Topics
  • 18,138 Replies
Video

Troubleshooting your Zaps (session from ZapConnect 2021)

  • 0
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3964 Topics

C
ChuckNew
asked in Troubleshooting

Dropbox Vimeo Zap File Size Limited to 100MB

I need to upload videos from a Dropbox folder to Vimeo. The Zap works just fine with videos file sizes of 100MB or less. I’m on the free plan but the plan comparisons don’t mention file size limit increases with paid plans. I don’t want to click to pay more and still not resolve my issue. The problem is not Dropbox or Vimeo as both far exceed my file size needs. Thanks in advance for your expertise. Just need to Zap video files over 100MB from Dropbox to Vimeo. 

3
ForYourIT
3 years ago
I
ithiusNew
asked in Troubleshooting

Discord response error: "status":403,"headers":{"content-type":"application/json"},"content":"{\"message\": \"Missing Permissions\", \"code\": 50013}","request":{"url":"https://discordapp.com/api/v9/channels/937780808855478283/webhooks"

I’m suddenly getting an error when trying to troubleshoot my zap. It was working before, but suddenly is not working anymore. No changes were made to the zapier bot in Discord, or the zap itself. Getting this error: Failed to create a channel message in DiscordResponseError: {"status":403,"headers":{"content-type":"application/json"},"content":"{\"message\": \"Missing Permissions\", \"code\": 50013}","request":{"url":"https://discordapp.com/api/v9/channels/937780808855478283/webhooks"}} I’ve tried creating a fresh zap, using fresh credentials/authentication. I’ve made sure that the bot has adequate permissions in my Discord server and in the channel it’s posting to. The RSS feed I’m trying to connect to is public: https://techcommunity.microsoft.com/plugins/custom/microsoft/o365/custom-blog-rss?tid=-8238675518584296925&board=CoreInfrastructureandSecurityBlog&label=&messages=&size=10

3
haseeb
2 months ago
C
cyril2021Beginner
asked in Troubleshooting

WordPress "authentication failed: 404 Not found" error

This post was split from the topic: Trying to connect Wordpress to Zapier, getting an "Error parsing response" error  

3
SamB
Community Manager
1 year ago
S
Support 12BuildNew
asked in Troubleshooting

Google Spreadsheet 'Too much data' error

I keep getting the error ‘Too much data’ in Zapier when transferring to Google Docs. Even when I empted the Google Docs file. Any tips? 

1
Troy Tessalone
1 year ago
C
CEUEspressoBeginner
asked in Troubleshooting

Email parser by Zapier "no action available"

I am trying to create a zap using the email parser as a step in the flow. However, when I try to select “Email Parser by Zapier” in the app selection tool it says “No action available”.I’ve set up my parser template, configured the first step with the mailbox to receive email, and tested the trigger. But when I try to add the Email Parser as the second step I get the “No action available” message.Am I missing something? I appreciate y’all’s help!

5
C
2 years ago
A
Ajay MamgainBeginner
asked in Troubleshooting

Getting Error Google Ads: The click associated with the given identifier or iOS URL parameter isn't from the account where conversion tracking is set up., at conversions[0].gclid

Hi i’m Getting the following error when i’m updating offline conversation in Google Ads.Below is the error type:  The click associated with the given identifier or iOS URL parameter isn't from the account where conversion tracking is set up., at conversions[0].gclidBelow is the scrrenshot 

2
christina.d
1 year ago
E
ExotelBeginner
asked in Troubleshooting

Trigger partner failure: Response payload size exceeded maximum allowed payload size (6291556 bytes)

Hi All,We have created a zap which sends data from our CRM(Pipedrive) to Google sheets, the data is transfered with Deal matching filter trigger.Currently we are facing the following error “ Trigger partner failure: Response payload size exceeded maximum allowed payload size (6291556 bytes)” I have checked other zaps which are using the Pipedrive as trigger and all of them are running smoothly, only this zap is returning the above errorPlease let me know what might be the reason for the error and how we can resolve that

1
Troy Tessalone
1 year ago
B
Barış YıldırımBeginner
asked in Troubleshooting

Everything is fine but we receive "Zap Could Not Be Switched On"

Our hook triggers are no longer working, Although every test works fine, when we try to turn on the zap, it disables in approximately 1 second and when we refresh the page it automatically deactivates. And I receive email as:“Unfortunately your Zap could not be switched on. Please try enabling it again, and if you still experience issues, get help. Thanks,The Zapier Team”The problem is we do not change anything with our zaps but the same zaps not working for 15 days (Possible problem is we do not receive bundle.targetUrl)How can I solve this issue

2
B
2 years ago
Y
YehudiNew
asked in Troubleshooting

Google sheet fields are not updating

I create one zap which add a row in google spreadsheet when WPForm is submitted. I add 2 new columns to my sheet but those two new columns are not showing on my zap. I tried so many times to refresh zap and spreadsheet’s fields by clicking on refresh field but its not working!

2
A
8 months ago
A
asam_ssNew
asked in Troubleshooting

Zapier LinkedIn Throttling

How have folks managed the Zapier + LinkedIn Throddeling issue?  Looking back at our blackout periods there were many times when the Zapier email alerts did not correspond to the start of the blackout period. Context: We got a few email alerts that had “429 errors when calling GET https://api.linkedin.com/v2/adFormResponses, expected 2xx.” When we investigated it seems no task had been stopped or halted so we ignored the error.  In conducting audits we found several discrepancies from Linkedin Lead Gen forms to the tasks that had run in Zapier. In the task history, we have a massive gaps where no tasks had come through but we had record nu,ber of Linkedin converstions.

9
SamB
Community Manager
1 year ago
M
michellepinkcallersNew
asked in Troubleshooting

Zoom - Youtube Zap error: "Media type 'text/html;charset=utf-8' not supported"

I recently have had all my zoom to Youtube zaps break…. anyone have any insights.  Here is the message I’m getting:  The app returned "Media type 'text/html;charset=utf-8' is not supported.".

5
jesse
1 year ago
TheMT
TheMTBeginner
asked in Troubleshooting

Failed to create a conversation in ChatGPT: Exceeded your current quota. Please check your plan and billing details

When I use ChatGPT  I have a new account I use 0/1000 from my Tasks info : I have a free account on zapier and chatgpt

9
Troy Tessalone
1 month ago
T
Thames SewageNew
asked in Troubleshooting

Twitter Rate Limit exceeded

Hi, I get a ‘Rate Limit Exceeded” errow when trying to connect to a Twitter account. How do I fix this?  Thanks!

5
christina.d
1 year ago
Robert -FM SALES
Robert -FM SALESBeginner
asked in Troubleshooting

Google Sheets error: “We're having trouble loading 'Worksheet' data. The app returned "Requested entity was not found.".”

Hey guys,I am trieng to set up a zap which is triggered by “new spreadsheet row (Teamdrive) in Google Sheets.But when I have to choose the “*Worksheet” field there comes the following message:“We're having trouble loading 'Worksheet' data. The app returned "Requested entity was not found.".” Im looking forward to your help. Thanks in advanceRobert

7
mipardc
1 month ago
S
s4rrowBeginner
asked in Troubleshooting

Facebook Lead Ads- "An unknown error has occured"

I can’t connect facebook lead ads because i have error“failed to fetch a lead form Facebook Lead Ads”The problem only occurs when I want to combine the form with conditions.Just like in the picture below 

11
Danvers
7 months ago
S
someguyBeginner
asked in Troubleshooting

Can’t connect to WooCommerce “plugin is missing or WordPress pretty permalinks may not be configured correctly” error

This post was split from the topic: Can't connect Zapier to WooCommerceHi there, we are not using 2FA and can't connect with WooCommerce (plugin installed and activated): authentication failed: "The WooCommerce Zapier plugin is missing or WordPress pretty permalinks may not be configured correctly. File Not Found" response received. HTTP status: "404" 

1
J
1 year ago
Josh123
Josh123New
asked in Troubleshooting

Failed to create a conversation in ChatGPT: The app did not respond in-time. It may or may not have completed successfully

Hi, can anyone help me with EveryNote to ChatGPT to Evernote, I always get error

13
Josh123
6 months ago
A
AlexJNew
asked in Troubleshooting

QuickBook Online error: A business validation error has occurred while processing your request

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.Good morning, We have been having issues with our Purchase order to QBO zap this morning. the issue is sporadic but multiple purchase orders have failed due to a “Business Validation error” and i cannot figure out why. I have compared to other ones that are successful but they appear identical and i cannot verify what is the difference causing the issue. screenshots below.

4
christina.d
1 year ago
M
MatoBeginner
asked in Troubleshooting

Google Sheets error: The app returned "Resource has been exhausted (e.g. check quota)

Hey.I’m testing Transfer on our private integration and google sheets.In my test data I have  ~700 rows, but after about half of those are transferred, google sheets throws an error. It seems that I’m hitting the api limit. I checked my google sheets api limits and it looks like the limit is 300 calls/minute. Is there a way to get around this limit or add delay after X rows?  

5
Troy Tessalone
6 months ago
L
Lexy87Beginner
asked in Troubleshooting

"No Result Found for Subscriber with id 0" error for ActiveCampaign

Hi everyone,I’m having a little bit of trouble connecting my squarespace newsletter form to active campaign. It seems that Squarespace to zap connects fine (detected and active notification on squarespace and also zapier detected the test form sent). However Zap connecting the information to active campaign seems to not detect something. Please see below screenshot. Can someone help me please? I’m not necessarily superb with tech  

13
L
1 year ago
M
moonraker1979New
asked in Troubleshooting

Error: Failed to create a record in Firebase/Firestore. Error code 404: 404 Not Found

My goal is to write Typeform answers to Firebase. I'm getting the following error, "Failed to create a record in Firebase / Firestore Error code 404: 404 Not Found".  I’ve posted screenshots of my Typeform, Zapier, and Firebase configurations below.  Can you see what I’m doing wrong? My setup in Typeform:My setup in Zapier:Inputs. Note: the placeholder answer is different here as I deleted it on the Typeform side when testing.  I also set the Data key to “textQuestion” below (and in Cloud Firestore), given this help article: https://help.zapier.com/hc/en-us/articles/8495993033997#my-form-responses-stopped-sending-to-the-other-app-s-in-my-zap-0-0Testing actionError message shownMy setup in Firebase (Cloud Firestore, not the Realtime Database): 

1
Danvers
10 months ago
mixelpix
mixelpixTinkerer
asked in Troubleshooting

{{zap_meta_human_now}} defaulting to GMT

Hello,I have my Zapier account configured to America/Los Angeles.I have some date-time fields in Airtable which Zapier writes to.I usually use the {{zap_meta_human_now}} value and the times display correctly in Airtable (where the fields are configured to display local time).  To be precise, the time displays correctly across user timezones, and is correct to the hour throughout the year whether in daylight savings time or standard time.Since 6/30/2022 the records I have such configurations writing to have been getting their time values set to what looks like GMT hours.Switching the Zapier time setting to {{zap_meta_pst_iso}} gets me in the ballpark, but now if I need correct to the hour timestamps, I will have to update all my zaps every six months for daylight saving.What happened that cause {{zap_meta_human_now}} to stop behaving?Thanks!

14
mixelpix
1 year ago
Taylor B
Taylor BNew
asked in Troubleshooting

Failed to fetch a task from ClickUp: Error while retrieving, cannot read property 'map' of undefined

Hi guys I think there might be an issue with ClickUp The following zap is setup App & EventTriggerErrorThe same issue occurs if I try to use the “Task Changes” Trigger instead. Thoughts?

5
SamB
Community Manager
4 months ago
M
matmid01New
asked in Troubleshooting

Monday.com get column value and change column with pulled value

 Hi All, I have an issue with the change of a column in Monday. I pulled data from an item with the “Get column value” action and now want to change another item’s column in another board with the pulled “person” value.Get column value Change column value  It works as long as I do not use the value I retrieved in the step before.The error message is the following:   Can anyone help with that?  Much appreciated, thankMatthias

4
christina.d
1 year ago
M
mehmetalidemirciNew
asked in Troubleshooting

Twitter error: “media type unrecognized” when creating message with image (jpg/png)

Trying discord-twitter integrationwhen msg to discotd channel it creates a tweet no issuebut when msg+an image (jpg,png) the tweet is not working and getting The app returned "media type unrecognized.".any idea?

1
EJR
1 year ago
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