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29306 Topics
O
ocwayneBeginner
asked in Troubleshooting
New or updated Google Calendar event triggered for old copies of recurring events

There is a “staff meeting” recurring event on the calendar. When this is edited, it is supposed to trigger the zap. For some reason, it is triggering every prior instance of this event, going back a few years. This is driving me crazy. It is happening any time a future instance is edited, it is triggered for every prior instance and runs through over 1,000 runs. Yes - “Expand Recurring Events” is set to “No” 

6312
SamB
Community Manager
2 months ago
J
Jacob SchumerNew
asked in Troubleshooting
Zapier AI Action with GPT "not enabled" despite being enabled

I’m having an issue with the AI actions where it says that an action is not enabled when it is, and has in fact worked but *only* when used in the Test area when modifying the GPT. The action just creates an all-day calendar entry, so I don’t think it has anything to do with the way I’m asking it or what I’m asking it to do. Note I’ve checked the “Manage Access” window and it’s active/enabled for both GPT entries in that window. I checked the ChatGPT discord and it seems to be happening to others as well. Any ideas for other things to try?

3145
J
2 months ago
K
kcaluwaeNew
asked in Troubleshooting
New Facebook Leads don't trigger

I’ve created a ZAP that should sync Facebook leads with Mailerlite (Classic).Based on the info that I found I’m using the Facebook Leads for Business integration.I’ve tested the ZAP after I’ve created them, I see the leads in Zapier and when I test the ZAP it succesfully ads the leads to Mailerlite.So far so good.But then, after I publish the ZAP it is never triggered.  I know there have been some issues on Facebook’s end but if I understand correctly they should have been solved.I first created this ZAP in May.  Tried several variants back then, tested with both Facebook leads integrations.  When none wanted to work I gave up.  Came back now as I read about the bug on Facebook so I hoped it would work now but still nothing. I checked the permissions (https://help.zapier.com/hc/en-us/articles/8496040397965-What-permissions-do-I-need-to-use-Facebook-Lead-Ads-with-Zapier)  as far as I understand this should be OK.Would be great if somebody could help me.

297
ken.a
2 months ago
S
SimpsonHouseNew
asked in How Do I
How do I create a Zap to delete Outlook Calendar events when a VolunteerHub registration is cancelled?

Looking to create a zap that connects VolunteerHub with Outlook Calendar when a registration is cancelled. 1. When a VolunteerHub user cancels a registeration for an event I would like a zap to trigger to delete the previously created Outlook Calendar event.  Can Zaps remove events from Outlook or just create them? 

7116
ken.a
2 months ago
C
Carly IBeginner
asked in Code & Webhooks
How to turn subscribers to active instead of unconfirmed

I have a webhook trigger in zapier to a mailerlite group - it is testing ok, but when I check for them in mailerlite they are all going into the unconfirmed group... How can I set them as Active as a a subscriber into a group as they have purchased a product that requires the email automation....?

479
C
2 months ago
N
NotaryCam AdminBeginner
asked in Troubleshooting
Mystery Error preventing ability to publish Zap

Zap:  TEST: Dropbox Submission => Upload Documents v4 (UAT) - v1 - single trigger and single eventTrigger is a new file in a Dropbox folder.Event - Formatter by Zapier - Text - Truncate - purpose is to extract a specific segment of the path url to identify the folder location.  Publish button is not available and the error message indicates there is an error that must be fixed prior to ability to publish.  However, the error is not apparent to be able to resolve. 

123
JammerS
2 months ago
L
Lucas NgNew
asked in How Do I
How do I export Facebook Ads data into Google Sheets?

How can I export data from Facebook into Google Sheets, including the names and IDs of all Ads, Ad Sets, and Campaigns for today, how much each Ad has spent, and the number of results (e.g., the number of messages)?

471
JammerS
2 months ago
Y
yamadaNew
asked in How Do I
How do I sort and store Slack-uploaded images in a Google Shared Drive folder?

Moderator translation to English:I would like to sort and store images uploaded to Slack in a folder on the Google shared drive. What should I do?slackへアップした画像をGoogle共有ドライブにあるフォルダへ振り分けて格納したいのですがどうすればよいですか？ 

151
JammerS
2 months ago
S
SRjifsMDNew
asked in Troubleshooting
Salesforce-Google Tasks Integration: Due Time Discrepancy

I'm trying to connect Salesforce tasks to Google Tasks so I can track them in both places. My goal is to have the due date and time show up correctly in Google Tasks. However, I'm running into a problem. When I test the connection, the due date and time in Salesforce look correct (2024-08-28T18:00:00-0000). But when the task is actually created in Google Tasks, the time disappears, and it only shows the date (2024-08-28T00:00:00.000Z). This means that the tasks in Google Tasks don't have a due time, which isn't helpful for tracking.

243
Troy Tessalone
2 months ago
B
broofmoNew
asked in How Do I
How do I duplicate multiple Zaps with external connections like Google Sheets and Slack?

Hello, Having to duplicate multiple Zaps per client, which can become a very tedious and inordinate task, especially when there are multiple external connections per zap, specifically google sheets and slack. Would love assistance with organizing this process.  Thanks

71
Troy Tessalone
2 months ago
F
Faith SNew
asked in How Do I
Has anyone tried to sync Google Sheet and ActiveCampaign using a custom Contact Field? 

Has anyone tried to sync Google Sheet and ActiveCampaign using a custom Contact Field? We have another software that forwards contacts to a Google Sheet file, including the Item ID from that software. The contacts are then added to ActiveCampaign as a new contact entries.  However, there are instances where existing contacts update their name, email address, or contact numbers. These changes are reflected in the original software, and I want to sync these updates with the existing ActiveCampaign contact and match/find the contact using the Item ID, and not using the default ActiveCampaign ID. Is this possible?

201
Troy Tessalone
2 months ago
D
deadantNew
asked in How Do I
How do I set up a Zap to send a Gmail email when moving a prospect to the next stage in my deal pipeline?

Hi all,New to Zapier and loving it! I’ve got my first zap running nicely for when people sign up to my newsletter. I’d like to create a zap for when I move a prospect from one stage on my deal pipeline to the next. So update list entry - Lead”So when I move a prospect into “Second follow up email” I was hoping to fire off an email from my Gmail via Zapier - is this doable?I’d love any advive! 

102
SamB
Community Manager
2 months ago
A
ashlywolfNew
asked in Troubleshooting
Stan Store not connecting to Flodesk

I’m trying to set up a zap to connect new leads in Stan Store to my Flodesk account.I have it set up to ‘create/update’ the subscriber and then assign them to a specific segment.  I’ve double checked that everything is correct, tried creating a brand new zap, but nothing is working.  The test fails every time.  It’s pulling a test record correctly, but then I get an error message that says this: In looking through the community it seems like Stanstore → Flodesk is a known problem...has there been any resolution to this?

72
SamB
Community Manager
2 months ago
T
The pvkidNew
asked in How Do I
Facebook messenger schedule message from personal account

I am trying to set up a Zap to send a message on Facebook Messenger at a certan time every day. When I go to set it up it only gives me the option to send it to a page. I am trying to send it from my personal account. Is there a way to send it from my personal account and not from a page?

502
SamB
Community Manager
2 months ago
D
DannthemaNNew
asked in How Do I
How to add a counter that is implemented in spreadsheet

Hi, I’m new to Zapier. I’d like to ask how to add a counter that is already implemented in a spreadsheet. The formula in the spreadsheet is the following =COUNTIF(F2:F, K2) I want to count the filtered leads, and i have 2 filters set in zapier, so i guess the counter should be placed below the 2 filters. 

316
SamB
Community Manager
2 months ago
D
danliebermanNew
asked in How Do I
How do I set up a custom ChatGPT with actions in Zapier?

I don't know man I've been using the computer for close to 45 years of my life and I can't figure out this stupid website.  I feel stupid so maybe I am stupid but this is incredibly complex and convoluted and cluttered in terms of user interface and a simple explanation of what this website does. I am trying to set up a custom gpt , with actions.  I followed all the tutorials and nothing is getting the zapier account to communicate with my gpt.  What am I doing wrong?  

211
SamB
Community Manager
2 months ago
Joerg86
Joerg86Beginner
asked in Troubleshooting
Facebook Account Suspension due to Automated Posts from Shopify via Zapier?

Hello Zapier community,I recently encountered an issue and am curious if anyone else has had similar experiences. My Facebook account was suspended shortly after I set up a Zapier automation to automatically post on my Facebook page whenever I published a new blog post on Shopify.Has anyone here faced similar challenges with Facebook and Zapier automations? If so, how did you handle the situation and do you have recommendations for implementing such automations in a way that aligns with Facebook's guidelines?Any advice or shared experiences would be greatly appreciated. Thanks in advance!Best regards, Jörg

1184
S
2 months ago
J
johnphotogNew
asked in Troubleshooting
Claude error: invalid json response body at https://relay.zapier.com/api.anthropic.com/v1/messages reason: Unexpected token < in JSON at position 0

This post was split from the topic: Thank you, I’ll do that.  I tried building a different version of this using Claude instead of GPT, and it works in testing but then when I take it live and test it I get a new error: invalid json response body at https://relay.zapier.com/api.anthropic.com/v1/messages reason: Unexpected token &lt; in JSON at position 0 So now I have apparently two separate issues to work out.  

531
SamB
Community Manager
2 months ago
H
Hunters PointNew
asked in Troubleshooting
Gmail forwarding too many emails

Gmail forwarding is sending the same email over 100s of times. Stuck in a loop. Can you help? 

489
SamB
Community Manager
2 months ago
M
maxwellp280New
asked in Code & Webhooks
Return value to my webpage

Hi,I’m currently creating an internal page on our website to create Stripe payment links. Simply put it’s a Wordpress page that any of our agents can access, where they input the amount they need and the link is automatically created thanks to a webhook. However, I’m wondering if there’s any way to make the generated link pop up in my Wordpress page? At the moment I simply have it email the link to the agent, but if it could show up right in front of them on the same page, it would make things a lot smoother.Thank you!

50
M
2 months ago
P
PTNRBeginner
asked in How Do I
How can I update Salesforce record when payment is received in QuickBooks Online?

Looking for help with a Zap that updates a specific record in salesforce when a payment is received in Quickbooks.  I have the first Zap working that creates the “AR Payment Update” record in Salesforce when the invoice is created in Quickbooks. The second step (which is what I need help with is), when the payment is received in QB (Trigger), it will find the appropriate record in the AR Follow Up record, and mark is as received.  First Zap (Created the Record in AR Follow Up) 

315
SamB
Community Manager
2 months ago
I
Imrans23New
asked in How Do I
GPT Analyze image content with vision incorrect

Had a quick question, when using "Analyze image content with vision”I have some images come in where it will have text like Date: 04-01-2024 but the text itself might be an unclear scan. So GPT usually gives me the wrong answer when I tell it to extract dates i..e turns 4 into 8 at times, 7 into 2 etc. which getting all other digits right I can’t really control the source file quality as it is what I need to work with. But interestingly, if I upload the image and give the same prompt on my consumer version of GPT 4o, it manages to extract the correct data points. Anyone facing the same issue?? 

241
SamB
Community Manager
2 months ago
K
Kelsey BizkitNew
asked in How Do I
Need help completing multiple Zap automations for meeting prep and follow-up

Okay, I’m obsessed with the concept, idea and even using Zapier. I tinker enough to be dangerous, but I struggle with my efficacy.  Here are my use cases I’ve started building zaps for but have no idea how to actually get them to completion… any ideas??Meeting Prep Automation part 1: a new calendar invite in google calendars → a new page with meeting information (who with and date) in OneNote + new entry in a google sheets doc for tracking Meeting Prep Automation Part 2: a bit of an extension of the above… either calendar invite or meeting information OneNote page creation → searching LinkedIn for the ‘who’ of the meeting and summarizing their LinkedIn profile → returning the summarized LinkedIn profile to the OneNote page Meeting Follow-up Automation: Taking a meeting notes from a page in OneNote → meeting notes summarized, and action items called out in bullets using OpenAI → turning it into a draft follow-up email in Gmail Email Relevance Automation: Scanning through specific Gmail

201
SamB
Community Manager
2 months ago
X
xliuBeginner
asked in Troubleshooting
SMTP authentication failed: (450, b'Requested mail action not taken: mailbox unavailable\nMail send limit excedeeded

I encountered the problem of error450 when trying to connect my SMTP account to Zapier. May I ask how to solve it? 

254
SamB
Community Manager
2 months ago
Baylor
BaylorBeginner
asked in Troubleshooting
Recurring delays in ChatGPT actions - "This ChatGPT step has been delayed." (No Rate Limit Issues)

All of a sudden every single ChatGPT action in all of my Zaps is delayed indefinitely. It is not a rate limit issue nor anything related to my OpenAI account. The actions appear to be stuck indefinitely regardless of the model used. How can this be resolved? It is crushing our workflows. 

24618
SamB
Community Manager
2 months ago
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