Hello,
I am trying to have Square Invoices connect to Ship Station orders. Everything works well until I run a test and get a 500 error. All required field are filled. Any idea what could cause this?
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Best answer by SamB
Hey there
Just came across this and saw we’ve got a bug report open for these 500 errors. Not sure whether you’re still being affected by this but I’ve gone ahead and added you to the list of folks being impacted. I can’t give any sort of timeline as to when it will be resolved but you’ll definitely get an email notification from us once it is.
In the meantime, perhaps you might be able to get around things by using an API Request action to create the order instead? It’s a bit more advanced but I’d be happy to lend a hand if you get stuck at all - just let me know! 🙂
+14Hi
For us to have more info about the Zap step error, post screenshots showing how the Zap step is configured in the CONFIGURE tab while in EDIT mode with the field mappings visible.
TIP: Click field labels to see tooltips with more info about expected values and formats.
+11Hey there
Just came across this and saw we’ve got a bug report open for these 500 errors. Not sure whether you’re still being affected by this but I’ve gone ahead and added you to the list of folks being impacted. I can’t give any sort of timeline as to when it will be resolved but you’ll definitely get an email notification from us once it is.
In the meantime, perhaps you might be able to get around things by using an API Request action to create the order instead? It’s a bit more advanced but I’d be happy to lend a hand if you get stuck at all - just let me know! 🙂
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