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Unable to add Zapier Bot to Google Spaces after successful setup in Google Chat

  • August 25, 2025
  • 2 replies
  • 32 views

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I managed to add Zapier Bot to my direct messages in google chat, but it doesn’t seem to work in any google spaces, when i add the bot and then try to allow zaps with the /zapier_settings command i get the following error: “Sorry, the app is having some trouble right now, please try again.”. However when i do the same in a direct message in google chat it works fine.

I guess its similar to this issue:

Is there any news on this topic?

Best answer by Meki

I think I’ve found out! I’ve read that google chat api only works for google workspace users, so if i tried it from an account that is indeed a workspace user, it works fine.

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2 replies

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  • Author
  • Beginner
  • 1 reply
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  • August 25, 2025

I think I’ve found out! I’ve read that google chat api only works for google workspace users, so if i tried it from an account that is indeed a workspace user, it works fine.


SamB
Community Manager
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  • Community Manager
  • 9723 replies
  • September 23, 2025

Just came across this and wanted to say thank you ​@Meki, for taking the time to share what the cause of the issue was. 🤗 Doing that is super helpful for folks that might be running into the same issue. 

Sounds like you’re all set for now so I’ll get your reply here marked as the best answer here. Feel free to reach back out if we you need help with anything else. In the meantime, happy Zapping! ⚡