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Question

I am trying to sync my AgencyBloc with my RingCentral

  • August 22, 2025
  • 2 replies
  • 14 views
N

I have created and published my zap but it still isn’t pushing the information into my CRM.

I am not seeing errors and I have waited for over 2 hours and nothing has updated.

I would prefer to have the call notes and tasks put in as well but so far it is only showing me the recording to save into activities.

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34066 replies
  • August 24, 2025

Hi ​@Nicole Converse 

Check your Zap Runs history for activity: https://zapier.com/app/history/

For us to have more info, post these screenshots:

  • how your Zap steps are outlined
  • how your Zap step are configured in EDIT mode with the field mappings visible in the CONFIGURE tab
⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • 9723 replies
  • September 23, 2025

Hi ​@Nicole Converse 👋 How are things going - were you able to get this sorted? 

If so, would you be up for sharing some details on what the fix was? This could be really useful for others that might be experiencing similar troubles syncing AgencyBloc with RingCentral 🙏

And if it’s still not updating, feel free to send over some screenshots as Troy mentioned so we can check there’s no issues on the set up. Use a tool like Zappy to remove any personal info like names, emails etc. before sharing as this is a public space.

Looking forward to hearing from you!

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