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25604 Topics

M
micahsaBeginner
asked in Code & Webhooks

Remove specific tag from customer and leave the rest

(This is a follow up question to the thread found here:  Remove tag from Shopify customer once membership canceled | Zapier Community) I want to remove a specific tag from a customer and leave the rest.  I have the following setup action and code:When testing the code, it works if the tag I want to remove is the first in the list. However, if the tag not first, it doesn't remove the tag, and leaves all of them in place. Result attempting to remove Tag2 (doesn’t remove tag):Result attempting to remove Tag 1 (DOES remove tag): So what am I doing wrong? 

2
M
2 years ago
E
EmmaPNew
asked in How Do I

Xero and Shopify Markets

Please could someone shed some light on the following issue - I have a UK location/inventory and US location/inventory both with separate Xero accounts. I’m using Shopify Markets - can Zapier facilitate two separate Xero accounts for the two store locations within one Shopify store with Shopify Markets?

1
Jillian
2 years ago
B
BlackpoolBeginner
posted in Troubleshooting

Gravity Forms Error "Zap could not be switched"

This post was split from the topic: Zap won't turn on even though there are no errors and "tests" are successful I'm not using Salesforce or Google, but the title of this tread is exactly my problem. So, I will just express my experience and frustration here in case anyone else comes here with the same problem.We are trying to connect a Wordpress plugin called Gravity Forms as the Zap Trigger, and our own private (so far) integration as the Zap Action. Our Action works properly and we have customers using it every day with no problem.Our own Zap passes all tests on the Trigger side and Action side. When we try to turn it on the on/off switch goes to on, and we get a message pop up on the top of the screen saying it was successfully turned on.However, we then get an unhelpful email saying “Zap could not be switched on” with the useless suggestion to try again.When we then look at the Zapier dashboard our Zap is turned off again.There are no obvious errors messages, logs, or other diagno

4
christina.d
2 years ago
F
Felix001Beginner
asked in How Do I

Email parser not working properly for emails directly forwarded from Gmail

Hi, I used to manually forward emails from gmail to Zapier email parser to parse name, date, etc., and it worked fine. Recently I set up forward within gmail so that I don’t need to manually forward emails anymore, but the emails received by email parser now contain links instead of plain text, and there is no data to parse. Does anyone know why this will happen? TIA!

7
F
2 years ago
B
Balance AccountingNew
asked in How Do I

Xero and ShipStation Integration. Getting "state required" errors when creating invoices for countries without states

I have a zap that converts new invoices in Xero into new orders in Shipstation. Everything domestically within the US has been working fine. Some countries work as well. I’m getting errors that the State is missing and so the zap is failing, but the invoice is to a country that doesn’t have states, like France. How do I get around that while still having a functional zap?

3
christina.d
2 years ago
S
SSymoensNew
asked in How Do I

How do I fill out theGoogle Analytics “Source” and “Medium” without overriding the actual source/medium?

Hello! I have zoom connected to Google Analytics through Zapier. When we set up the zap it asks us to fill our “Event Category”, “Event Action” and “Event Label” for the goal— totally understand that. However, it also asks us to fill out the “Source” and “Medium” which overrides the actual source/medium that brought a user to Zoom in the first place. Is there a way to show the real source/mediums in Google Analytics while still using this zap from Zoom to Google Analytics?  Another way to word this question is, how can I attribute credit to paid ads if the source/medium defaults to the same channel for every registration in Google Analytics with the Zoom to Analytics zap set up? Thank you!

1
Satya09
2 years ago
Z
ZeusBeginner
asked in How Do I

I am having difficulty bulk exporting Slack messages using a Transfer. It only displays 20 records.

Hello, i’m having trouble bulk exporting Slack messages using a Transfer. This worked perfectly fine for my first bulk transfer last week, but on trying to create a new one, only 20 records are being displayed on the ‘Let’s take a look at your data’ page. I’m trying to export Slack posts from a private channel (just the original posts, not the entire threads) into Google Sheets (create new row for each post). This worked well previously for c1700 historical posts and I also have a Zap created to record new posts. However I want to do an additional historical export on another channel and I can’t get it to work this time due to it only loading the most recent 20 records. I have plenty of credits for the export (2000+). Thanks!  

4
jesse
2 years ago
A
Anonymous
asked in Troubleshooting

SoPro connection error: Zapier could not connect to your account. The `state` parameter is missing from the querystring.

I get this error when trying to authenticate/ Link my Sopro accountOh, foo.Zapier could not connect to your account.The `state` parameter is missing from the querystring. Any advice would be helpful as we are currently exploring this as an integration option 

2
jesse
2 years ago
M
MatthewCBeginner
asked in Code & Webhooks

New Push trigger passing fields to Webhook, Error: The app returned “query failed validation.

Hello! I’m trying to trigger a webhook with a Push trigger, but it seems the Push is passing some fields to the webhook causing it to return errors in this form:"query.title should not be present, instead was 'Zapier. Inc.'"Any thoughts on how to avoid this? Thanks!  

1
Troy Tessalone
2 years ago
T
tfredellaNew
asked in How Do I

Filtered WooCommerce "Order Trigger" creating action for all products

I currently have two domains with Woocommerce on it. One is primarily for license keys that get sent when certain products are ordered. For Example, A new customer purchases a membership to my program and received a certificate for 7 night resort stay. The sales rep adds the following line Items:Sku: Platinum199 (this is the membership)Sku: NMB3NCERT (this is a certificate for a 3 night bonus stay) I’ve set up the filters to read read and create an order based on the voucher (2night, 3night, 7night). It’s supposed to trigger an order for a license Key to be sent from my other domain to the used so they can log in and activate the certificate using that license key. It works fine when I test an order with a single voucher, but I run into a problem when there are multiple vouchers and or additional products on the order. In the example above, the filter is set to trigger when the order goes complete and have the NMB3NCERT, then it should place an order for 1(one) license key for the 7 ni

4
jesse
2 years ago
H
hcarterNew
asked in How Do I

How do I automatically add and change which Google Drive parent folder my subfolders get added to, every Sunday?

Hi! I am very new here. I think I have simple one step Zaps down, but now I’m looking to expand on that.I was wondering if someone could help me with this situation: I currently have a Zap using Schedule that is creating a parent folder in Google Drive every Sunday. What I want to do is create a zap that will then add a subfolder to that parent folder every time the trigger I select happens...BUTI want that zap to end or change when a new parent folder is created the next sunday and then I want the subfolders to be added to the new folder instead of the previous parent folder. I hope this makes sense. I just do not know how to tell it to stop adding folders to one parent folder once the new parent folder is created.  

2
jesse
2 years ago
P
pattiBeginner
asked in How Do I

Setting a Zap between PayPal to Gmail: How do I filter by the payment amount?

I am trying to set up a zap between paypal and gmail. I want to filter it by the price that is paid by the buyer. (thats how I know what the buyer purchased)  how do i set that up?  there are filter options for "mc gross"   what in the world is "mc gross"? is that the payment amount??  what is Mc - anything? they have a bunch of “MC-things” listed in filters… ?????

6
jesse
2 years ago
T
TL505New
asked in How Do I

How do I trigger on an update from a specific cell in my Google Sheet?

Hi! I am trying to trigger a zapier response when a specific value changes in my existing Google Sheets workbook. I am setting up the zapier using the “ New or Updated Spreadsheet Row in Google Sheets”. I have removed all blank columns in my workbook (is this neccessary ?) and have only 3 columns. When I select the 3rd column from the “Trigger Column” it seems to only select the last row when I do the “test trigger’ I am trying to set up the zap filter as the 2nd step, to say only when data in that 3rd column AND the 3rd row (which I am using ROW ID 3) changes… then trigger a response do something. But it keeps saying there is no 3rd row. Appreciate any help! As you can see for the screen shot it seems to default the row ID to the last row only. I am unable to select specific cells with the row ID

7
jesse
2 years ago
F
FrenchyNew
asked in How Do I

Including a Slack to-do list / checklist in channel message

Hi everyone,We are looking for ways to include an embedded to-do list / checklist as part of a Slack channel post zap.As an overview: following a trigger, we wish to post our payload to Slack via the “Send Channel Message in Slack” zap. This would be data from our app as normal.On top of this, we wish to include an inline checklist, ideally a native Slack one. However I can’t see how to do this. Would also consider third-party checklists as well.Does anyone have any advice? Thank you.

1
Troy Tessalone
2 years ago
T
tomkayNew
asked in Code & Webhooks

Trying to use Webhooks to get Planday information but I'm unsure how to authenticate.

I am trying to use Zapier to pull information out of my companies Planday account.   Planday has good documentation but my lack of knowledge is causing me to fail at the first hurdle!  Info here: https://openapi.planday.com/ I am trying to use a GET webhook to pull info, but am unsure about how to authenticate etc. Does anyone have an idiots guide I should read? Or has anyone used the planday API with zapier? THANKS!!!

2
T
2 years ago
J
jrojBeginner
asked in How Do I

Is it possible to have a countdown timer on Zapier?

Hello, I’m looking to have a countdown to a certain date (27th March) and would like to get a text message/email every day until that date - with how many days until that date. Is it possible to do this via Zapier, and how, please? I can’t seem to find a relevant Zap for it. Thank you in advance,Jakub

6
J
2 years ago
S
Sonia SamoBeginner
asked in Troubleshooting

No errors but Zap isn't triggering for new leads in Facebook Lead Ads

Hi there,I have a new zapier account for one of my client, and I built a Zap that create a Spreadsheet row in a Google sheet from Facebook lead ads. All the connections are ok, and the test is ok. There are no error registered, and during the test the zap creates a spreadsheet row in the google sheet. But after I turn it on, it doesn’t work, it simply doesn’t runnig.  Although I have conversions in FB lead ads, the automation doesn’t send any information to the spreadsheet. And of course there are no Zap history data.Did anyone face the same problem? What should I do?Thank you very much,Sonia

6
H
2 years ago
A
ASinclairBeginner
asked in How Do I

Copy all/multiple Files from one Folder to another Folder

I am new to Zapier and am trying to figure out how to move or copy newly created folders in DropBox to a Folder in DropBox. So far, all I see is the ability to move or copy files but not the whole folder The folder I want to move/copy has folders within it. I need to move all of these new folders to a common folder. I do not know the names of the newly created folders within the folder, only the name of the main folder they are in  

6
christina.d
2 years ago
A
ArtMediaNew
asked in How Do I

Action: Create a Shared Folder - Allow recipient to upload files to a folder. (DropBox)

 Objective:Trigger: WooCommerce order is placed.Action: A folder is created with the order number and customer name and the folder is shared in a way that will allow them to upload files.The only Action I saw for Zapier is: Create Shared LinkDropbox Support Stated:"Dropbox Shared Links do not allow recipients to upload files for you to see. To see the uploaded files you can either share the folder with them directly, or send them a file request."In the Zap I setup I only see an option to create a share link for the folder but just like Dropbox support stated, the share link won't allow the recipient to upload files.How do I get Zapier to create a folder that can be shared with the recipient that will allow them to upload files?I do not see any action that allows this functionality.Action I expected on the platform but didn’t find:Action: Request a fileorAction: Share Folder What are my options? 

7
christina.d
2 years ago
S
switchableNew
asked in Troubleshooting

Getting error 1130 in MySQL - Authentication failed: Could not connect with provided password.

Getting an error trying to connect.authentication failed: Could not connect with ------- and provided password. The response we got from the server is included below for debugging purposes. (pymysql.err.InternalError) (1130, "Host 'ec2-54-86-9-50.compute-1.amazonaws.com' is not allowed to connect to this MariaDB server") (Background on this error at: http://sqlalche.me/e/2j85)

1
christina.d
2 years ago
A
angdanieNew
asked in How Do I

Pardot is not showing any custom fields at all

Hello!I’m trying to sync LinkedIn Lead Gen Forms with my companies pardot instance.I’m not currently not seeing any custom fields when I’m attempting to create this integration. I’ve looked at other “related topics” and I noticed that others are able to access some but not all of their custom fields depending on the limitations of the API. Can anyone help me as to why I can’t see a single custom field in the first place?** I’m wondering if it’s my user permission since I needed to request the Business ID from my manager since I wasn’t able to access that value Thanks,Daniel

1
Troy Tessalone
2 years ago
V
verde_ioBeginner
asked in Troubleshooting

Wordpress error: "Authentication failed: The Zapier WordPress plugin has not been activated on this WordPress site." even though my plugin is installed and activated.

Hello,I made a change to one of my integrations and had to update my WP connection from legacy to the new one, but I cannot get this to work. The error I get is “authentication failed: The Zapier WordPress plugin has not been activated on this WordPress site.”, but the plugin is installed and activated.I have tried everything, disabled Wordfence, switched to default theme, made zapier user Admin, disabled, re-enabled plugin etc. to no effect. I have found various other threads related to Wordpress connection problems but nothing on this particular error. Thanks for your help,Tudor

3
christina.d
2 years ago
B
bigdeoNew
asked in Code & Webhooks

Unexposed Data API...

I’m attempting to set up a zap, went through all the steps and when I ran the test, I received a message about an unexposed Data API. Anyone know how to fix this so I can test the zap? I skipped the test and it’s not working correctly. Thx! See the img attached.

3
Troy Tessalone
2 years ago
E
evgeny_d1cBeginner
asked in Code & Webhooks

Discord API call

Hey folks,Assuming that I have a Zapier bot in my server, is there a way to use Zapier’s Webhooks action to perform an authorized call on Discord API?Asking because current Discord Action to Find User will only return one record, even if there are multiple users with the same nickname in the guild. An API call on Search Users endpoint will return all records that match the nickname query, which I’d then be able to dump into a lookup table and filter on discriminators.Cheers,Evgeny

5
Troy Tessalone
2 years ago
A
Avi AryaBeginner
asked in Troubleshooting

Unable to create entry in Zoho CRM module: Deals. Error : Invalid data for the field id. Detail : expected_data_type long, parent_api_name Owner

Please help out with this error, I have change the action as well. however still I am facing similar issues

3
Troy Tessalone
2 years ago
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