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Getting an error trying to connect.

authentication failed: Could not connect with ------- and provided password. The response we got from the server is included below for debugging purposes. (pymysql.err.InternalError) (1130, "Host 'ec2-54-86-9-50.compute-1.amazonaws.com' is not allowed to connect to this MariaDB server") (Background on this error at: http://sqlalche.me/e/2j85)

Hi there, @switchable! Thanks so much for reaching out.


Hmm, it looks like the error message references not being able to connect to the server. I wonder if this help doc could be useful?

Otherwise, it might be helpful to chat with my friends in support. This way they can review the logs associated with the error and perhaps give us more insight! 

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