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29434 Topics
S
SamEquaBeginner
asked in Troubleshooting
Zapier Issue: WIX to Zoom Webinar registration - First Name & Last Name is missing

Hi, I have set up a really simple zap…WIX form, collects the following data: first name, last name & email addressHit ‘submit’Triggers a Zoom webinar registrationI can’t get it to work as it says ‘required data first name & last name missing’ but I have these fields in both WIX & Zoom & they seem to be mapped ok??Any help appreciatedThanks

157
ken.a
1 month ago
M
MaryeBeginner
asked in Troubleshooting
The disappearing Record

I have a google sheet that is filled in by a google form. I have a zap that syncs this info to a zap table. The table has about 6 zaps associated with it. When I fill out the google form and submit it, I can see the info in the google sheet. I then go to the zap table and I don't see the record. All the associate zaps run and send out all the notifications and emails even though I can’t see it in the table. When I open one of the zaps associated with the table and walk through the test trigger phase I can see the info in  the results?? Any ideas?

165
ken.a
1 month ago
B
bhbuserNew
asked in Troubleshooting
Hulk form builder to Square zap works in tests but doesn't trigger on form submission

My Zap is intended to:Trigger when someone submits a form on Hulk Form BuilderAdd the customer to our Square accountFilter the customers based on postcode, if their postcodes match 2251 they are added to one group, if their postcodes match 2261 they are added to another group.My Zap works in testing - I have tested each step individually and in flow many times and the customer has been created and assigned to the correct group in Square.I’ve published my zap and turned it on then submitted a number of test forms over the past hour (polling set to 2min intervals) and the zap won’t trigger. I’ve checked Zap Runs in the past 24 hours and it says none. What am I missing?

175
ken.a
1 month ago
S
SCLNew
asked in How Do I
How do I upload to folder on Vimeo?

I see this has been asked before (3 years ago!):   Has this been worked on?  What is the status of the feature request?  Is there an ETA on the functionality being added? Also, for the benefit of myself and the community, how can we (a) view, and (b) “upvote” open Zapier feature requests? Thanks!

72
ken.a
1 month ago
M
max131387New
asked in How Do I
How do I perform advanced queries on Gmail messages using Zapier?

Are there any workarounds to do more sophisticated queries of Gmail messages? The “Find Email” step seems incredibly limited. I’m coming to Zapier after years of using Make.com, and I'm surprised by some of the limitations.Any way to search and retrieve multiple emails?Filter queries by before/after date? label? sender vs recipient? by subject?For my current workflow, I'm looking for a way to query the first email received from a given sender.Any guidance would be appreciated.

445
JammerS
1 month ago
C
Charles R. BasinBeginner
asked in How Do I
How do I compile multiple email addresses into one 'To' field in a Notion-Zapier loop

My source is a Notion Database record of Vendors. The Vendor record has a relation property that contains the names of People that should receive the same email message. I created a Zapier loop which successfully retrieves the pageID for each person, and it shows the email address of the person. How do I combine all the email addresses into the To field so only 1 message is sent?

83
JammerS
1 month ago
A
AgnesLPNew
asked in How Do I
Tawk.to: No "Offline Message trigger in Zapier?

I am using woith pleasure Tawk.to zap for chat messages.However, “offline messages"é do not seem to be processed. There should be another trigger I guess for that?Any idea?

316
JammerS
1 month ago
A
Anthony123Beginner
asked in How Do I
How do I revert my Calendly event time format back to plain text from Zulu time?

After having done the calendly update and updating my fields to fire off a zap my event time cant be put in the old fromat. It used to be event start time pretty and now I only have the option of doing scheduled event start time which no longer shows up as 10:00am 2024-09-29 but instead as 2024-09-29T 22:00:00:00:000000Z. Is there a way to easily switch this back to the plain text instead of the zulu time?

183
JammerS
1 month ago
D
devondtNew
asked in How Do I
Suggestions for setting up an automation flow

Hi Zapier community! Thanks for having a look at my thread.I’m totally new so am reading / watching the guides though I thought it’d be a good idea to say hi here and to see how more experienced Zappers would set this flow up, so that I can hopefully avoid the mistakes I’d otherwise make while learning the system.Below is a description of the flow I’d like to achieve, thanks in advance for your suggestions! Potential customers receive real world leaflet advertising my business asking them to send a sms to a mobile number with the word "join", Zapier automates an sms back to them saying "thanks you will receive a sms every sunday with the weeks upcoming trips". SMS service: “textlocal”. On Sunday I manually choose which kinds of trips will be run for the coming week. On the Zapier platform I update the bulk sms template and click the send button to send out the bulk sms to customers notifying them of which trips will be running on which days. Customers reply by sms specifying which day/

121
JammerS
1 month ago
S
saltclickemzNew
asked in Troubleshooting
What qualifies as an invoice update in QuickBooks?

What types of events qualify as an invoice being updated in Quickbooks (for the trigger)? Does it take into account actions by the customer such as paying their invoice or updating something on their end?

61
Troy Tessalone
1 month ago
J
JillBNew
asked in How Do I
How to create Google Calendar invites for attendees from Flodesk sign-ups?

I am looking to integrate someone signing-up for something on my landing page (Flodesk) to generating a calendar invite for the attendee. I use Google Calendar for my calendar. What’s currently happening is that my Zap is adding a Calendar invite on my calendar instead of the attendee’s calendar and I don’t know why. 

3910
Troy Tessalone
1 month ago
S
Samuel J.New
asked in Troubleshooting
Zap isn't loading all leads

HiCurrently I have encountered a case in which one of our leads has not been loaded through the Facebook New Leads Zap. The strange thing is that it is not a permissions problem or, as it usually happens in other occasions, that the Zap does not work at all. On the contrary, the Zap works and we receive leads through it, even within this same form we've received the second lead that is shown but not the first one (the one highlighted in red).The only difference I see between the two is the ID, which has one more number, would anyone know why one lead is loaded and the other not if they were received on the same day, through the same form and the same advertising campaign?This is the Zap, working as intended as of now. I don’t know if it’s some rare case or it’s happening in other pages/ads:Best regards and thanks in advance.

171
Troy Tessalone
1 month ago
V
Valeria RomanoNew
asked in Troubleshooting
Held tasks: usage reset delayed from october to december

I am on a Legacy Plan. On 3rd October, I had 0 held tasks, and my account stated that they would process on my Billing Reset, scheduled for 8th October 2024. However, today, 8th October 2024, there are now 4 held tasks, and my account says their runs will be held until December 2, 2024.This is frustrating for two reasons.First, the task count increased as I tested zaps during setup, not as a real zap run with business returns.Second, the processing of the held tasks has been pushed from October to December without any apparent explanation as my Billing reset is today. As paying customers, how are we supposed to understand changes to Zapier’s billing policy without being properly notified or given clear expectations! I would like to fully understand why this is happening and, more importantly, how to manage held tasks.I have already tried the following:Clicking on the "Help me fix it" link, which directs me to manually replay the tasks. However, this just loops me back to the held tasks

61
Troy Tessalone
1 month ago
M
michaelfxNew
asked in How Do I
How to apply a tag in ClickFunnels only if it hasn't been applied already

How can apply a tag in clickfunnels - only if they haven't already got a tag?

82
SamB
Community Manager
1 month ago
L
LifeCraftNew
asked in How Do I
Looking for workflow help: auto-email trigger seven days after discovery call

Hey Zapier community! 👋I'm trying to set up an automated workflow to send an email if a session hasn't been booked 7 days after a client's Discovery Call. We use Cal.com for scheduling and ThriveCart for payment, but I’m unsure how to pull that information to trigger the follow-up email in Zapier.Has anyone tackled something like this before? Any advice on how to grab the Discovery Call date and check if a session hasn't been booked would be much appreciated!Thanks in advance for any ideas!

92
SamB
Community Manager
1 month ago
M
Marc AndrewNew
asked in How Do I
How to add registrants to a Zoom webinar from a Webflow cms page

I host a number of events monthly that I publish on my Webflow site as CMS pages. I’ve added a form to each webinar page on webflow for users to register  to the event from my site. These forms have the Webinar ID input hidden so that when a form is submitted, Zapier can grab that information and add the registrant to the corresponding event. Is there a way I can do this on a single step?  

122
SamB
Community Manager
1 month ago
O
opsguru25New
asked in How Do I
How do I map Zeffy custom question answers to Google Sheets?

Hello! I am using a Zap to connect Zeffy with Google Sheets. I am having trouble getting the answers to the custom questions in the Zeff tickets to map to the fields in the Google sheets. Including screenshots, I believe the ticket answers ID is the correct Zeffy field to map but not sure how to parse these and have it map correctly. Thanks!

112
SamB
Community Manager
1 month ago
J
JD-xprssNew
asked in Troubleshooting
Zap works in test but doesn't work after publishing

I have made a ZAP to collect all comments from a facebook page a copie the comments to a google sheet.When I test it, it work correctly and my test comments is on the google sheet.I have publish the zap and added comments to test but I didn’t see it on my google sheet. 

172
SamB
Community Manager
1 month ago
R
rizki aNew
asked in How Do I
How to send Salesforce custom object approval to Slack for approval/reject and sync conversation using Zapier?

i have one custom object in salesforce, i want to send the approval to slack, user in slack can approve/reject the record, and all the conversation in slack will be reflect to salesforce. can we do that in zapier? 

353
SamB
Community Manager
1 month ago
B
blazersfan77Beginner
asked in How Do I
How to automate weekly email to spreadsheet with compressed PDF for GPT processing?

Hello! I’m creating an automation that triggers off a specific weekly email that lands in my inbox. From there, I’d like to take the contents of that email and have my spreadsheet associated with said email be automatically updated with its contents. I figured building a GPT that understands where and how I’d like my spreadsheet updated would be helpful and have already created one. My problem right now consists of payload sizing for the GPT to handle and maintaining the PDF contents while trying to compress/transfer the file. My initial thought process: I thought that by pulling the file from the email within outlook would be the trigger > uploading the file to google drive to hopefully turn into a document and allow for me to use the text file that google drive gives me the option to use for future fields like within Files By Zapier to make it easier for the GPT to process > send that to assistant > update spreadsheet My problem: For “Upload a File,” I need to not convert to

8519
SamB
Community Manager
1 month ago
RiccardoR
RiccardoRNew
asked in Troubleshooting
GA4 - The event does not arrive on ga4 and the test is not successful.

Hi, I created a zap to create an event on GA4. The test is never successful and the event does not appear on GA4. I tried to change and update all the fields but it didn't solve.  

43332
SamB
Community Manager
1 month ago
S
scc-01Beginner
asked in Troubleshooting
Google Sheets maximum characters error

I have a zap that does Create Multiple Spreadsheet Rows in Google Sheets, and when running test on the zap, everything works as expected.  But, once I publish the zap it tries to write all rows in from data source in one google sheets row, with the end result I get error  Error message: There was an error writing to your Google sheet. Your input contains more than the maximum of 50000 characters in a single cell. What could be causing this ? Thanks.  

519
SamB
Community Manager
1 month ago
K
KrazyKannonBeginner
asked in Troubleshooting
Gmail Attachment Retirement and Missing Records from Gmail trigger

Trigger: Gmail: New labeled email recieved.Problems:1. Zapier wont read my incoming email’s attachments. I know for a fact an attachment is in this email but Zapier returns “(none)” for the All Attachments field and Attachment Count reads “0”. How do i fix this2. Only 3 of my records for selection for the trigger are available for me to choose when there is 5+ records that i added to that specific Gmail label. I’ve tried creating a new label, unadding and re-adding the emails to the label, switching emails, refreshing and updating the zap trigger, nothing works. How do i fix this. 

395
M
1 month ago
R
Retreat d'MereNew
asked in Troubleshooting
Unable to add my Instagram for Business/Facebook to Zapier (Facebook Business-Portfolio)

I am unable to use my Instagram and Facebook page in Zapier.I can successfully connect my Facebook account, and the associated Instagram account is found. However, when I try to select the account in Zapier, nothing appears. Adding the account via ID does not work either. And in Facebook I gave Zapier all permissions.In the Meta Business Suite, it looks like this:Could the issue be that the pages are only added as part of the Business Portfolio (even though I have full rights)?For another Facebook account, where the Facebook page was created using the same account (maybe that’s why there is the "Your Account" section shown in the Business Manager?).Here I am able to connect Instagram and Facebook in Zapier.The question is: How can I, and is it possible to, connect Zapier to a page under the Business Portfolio if there is no "Your Account" section?And what does it actually mean if the "Your Account" section is missing?Does this mean that the section is always missing when the page has b

314
ken.a
1 month ago
A
adietzNew
asked in How Do I
How to map multiple select fields from HubSpot to Jira?

I have multiple fields in Hubspot that are multiselect. Think Product lists of 7 products and our team picks any that the customer is buying (quite often they’re selecting 2+ products every time). I have a corresponding field in Jira with the same options. I can get the fields to map and transfer over the data when it’s a record where only 1 product is selected, but I’m missing something on how to map it when more than 1 product is selected. How do I get Zapier to communicate to Jira for each option that needs to be selected on a multiselect field?

8414
SamB
Community Manager
1 month ago
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