Reporting Phishing

Hi ​@Ali_BsB 

zapiermail.com is a valid domain used by Zapier for this Zap app: Email by Zapier

See screenshot below.

Help: https://zapier.com/apps/email/integrations#help

Hi ​@Ali_BsB 

zapiermail.com is a valid domain used by Zapier for this Zap app: Email by Zapier

See screenshot below.

Help: https://zapier.com/apps/email/integrations#help

 

Thank you Troy, 
I know it is a legit domain, I received a phishing email from an address at (Zapiermail.com) pretending to be a company with a phishing link that collects login credentials.

My question is what is the best way to report this? or other actions are advised. 

​@Ali_BsB 

Best to open a ticket with Zapier Support: https://zapier.com/app/get-help

Thank you, just did that, and the automated email said “we don’t offer guaranteed response times on the Free plan” so hopefully, I will get a response and they will stop the account early enough before major damage is done to the domain reputation. 

Thank you,

Hi and welcome to the Community ​@Ali_BsB! 🎉

I’m so sorry that you received a phishing email that was sent by an Email by Zapier action. Really appreciate you flagging this. I checked on the ticket you’ve got with our Support team and can see it’s being currently investigated by the team.

If there’s anything else we can help with in the meantime, just let us know. 🙂

I too have received a fairly good Hostinger phishing attempt via ‘no-reply.1pukbe@zapiermail.com’, and have reported it to phishing@zapier.com is that the correct course of action? It would be good to get an update on the investigation. 

Sorry to hear that you’ve received a phishing email as well ​@Luke_. Thanks for letting us know 🙏

You did the right thing! As our How to report security concerns to Zapier guide confirms, reporting any suspected phishing emails to our phishing@zapier.com email address is the correct course of action. I can’t provide any status updates for investigations so I’d recommend reaching out to our Support team to request an update.