Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Get Help

Find answers to your questions. Ask the Community for help or hire someone to help you.

30077 Topics
F
framefocusmeNew
asked in Troubleshooting
Bubble.io Zap not showing production option

When choosing the app version for my Zap, I’m only getting the Development option and not the live production option. Any ideas on why the live production option is not showing up? Thanks in advance  

251
SamB
Community Manager
7 months ago
D
devinmcbrideBeginner
asked in Troubleshooting
Struggling to CSV import Hyperlinks with Names into Zapier Tables

I’ve created a table that gets updated in real-time via a mysql triggered zap.  One of the fields is a hyperlink, and the zap creates and updated records perfect with both the link and the readable name. I’m now trying to do my bulk csv import to backfill everything, and am struggling to get the importer to format the hyperlinks correct.I can import the field as long as it just contains the URL, however I’d like to have it formatted properly as a hyperlink since it is intended to be used by the chatbot.I’ve tried the following formats:<a href="https://location.to.the.product.page">Makeup Kit by Unshattered</a> [Product Name by Brand Name](https://location.to.the.product.page)In both cases, the importer displays the error “Link must have a link key.”What is the proper way to format these values prior to uploading to maintain the hyperlink with the readable name? 

303
SamB
Community Manager
7 months ago
J
JohnnyGreen101Beginner
asked in Troubleshooting
Can't get any test data from Method CRM - Error while getting needs: Authentication matching query does not exist

MethodCRM  Event: new activity Choose one of the 12 accounts.  Not sure why there are 12 accounts but I hooked up to the one that had 8 zaps already connected to it No test data from any event.  Connections between MethodCRM and my zaps about 5 to 7 years old.  Other methodCRM zaps work fine. Any ideas? Thanks, John

1006
SamB
Community Manager
7 months ago
B
blueguyBeginner
asked in How Do I
Looking for a HIPAA compliant email application that connects with Zapier

I am looking for a HIPAA compliant email application that connects with Zapier or I want to send secure emails with attachments via Zapier Does such a service exist? thanks

1305
SamB
Community Manager
7 months ago
A
AlessandraNew
asked in Troubleshooting
Cannot turn on a Zap with Zoho Books integration

I created a very easy zap with only 2 steps. On new Sales Invoices (Zoho books)Send a messageI published the zap and I tried to turn it on, but it is turned off again inmediately.The zap has no errors.All app connections are ok.  

232
ken.a
7 months ago
F
FilipacortezBeginner
asked in Troubleshooting
Failed to create a create invoice-receipt in InvoiceXpress: Some parameters were incorrect.

Hello,I’m trying to create a Zap between Kajabi and InvoiceXpress but it’s not working and I din’t understand why.Zapier says:Failed to create a create invoice-receipt in InvoiceXpressSome parameters were incorrect. I don’t know which parameters are incorrect...

146
ken.a
7 months ago
L
lloydhNew
asked in How Do I
Is there a way to send those to Firebase as Boolean instead of String?

HelloI am using Zap to update a Firebase database from Google Sheets. I have two values which are Boolean.Is there a way to send those to Firebase as Boolean instead of String?I am trying to use the data within SwiftUI but cannot set the Boolean within the app as needed.I saw this from a while ago but couldn’t figure out anything more recent. Thanks!

281
ken.a
7 months ago
J
Joe The Show
asked in How Do I
How do I automate refund process for bad leads using Zapier integration?

I am trying to set up a zap to push a bad paid lead back to the lead provider for reimbursement so I dont have to manually email them every time we get a bad lead. I really need to speak to a live person because theres no way I can explain this.

152
ken.a
7 months ago
S
SabineBeginner
asked in How Do I
Zapier Transfer Data: Which sequence does data have?

Hi everybody, Some of my Zaps (LinkedIn to Salesforce) were down for a while and I didn’t notice. I fixed them, and now I want to send the missing data via the Transfer Data function. However, the records in the Transfer data table are totally jumbled up. I can’t recognize any sorting pattern. It’s neither alphabetic nor by Create date.  Does anybody know the default sorting rule for records in the Transfer data table? Thanks a lot in advance!Sabine

141
ken.a
7 months ago
W
WaggieBeginner
asked in How Do I
How do I use Zapier with Google Sheets beyond column AZ for automated Gmail emails?

Good morning!How many columns are possible in google Sheets. I am currently on AZ. I want to show the data in column AZ in an automatic mail via Gmail. But when I want to add the variable the zap does not find column AZ. Are these perhaps too many columns?The zap only finds up to column AW. 

215
ken.a
7 months ago
J
JaySNPNew
asked in Troubleshooting
EZ Texting error: The app returned "Empty recipients"

I am trying to trigger a mass text to a specific group in my EZ texting database, but the error “empty recipients” keeps appearing since there is no number entered in the number input.  It should be sending the test group though as outlined.  Where am I going wrong here?   

52
ken.a
7 months ago
R
Robin JainNew
asked in How Do I
How to extract xero Invoice PDF and send it to Salesforce

Hi All,We are getting Xero Invoice PDF value in “Find invoice Element” in our Zap but how to convert that in to PDF and store in our Salesforce instance ? 

313
ken.a
7 months ago
E
Ereki84Beginner
asked in Troubleshooting
Problem with new Mailchimp public recognition in Zapier

Dear All, I’m using zapier to transfer Fb lea generation contact directly to mail chimp so the lead is automatically register in my mail chimp Public.Recently I’ve changed the name of the Public from “Architetto” to “ Area casa & cucine” .When I go back to my Zapier automation an click edit although, I cannot see the new public name but only the old one. Probably i need to wai the server update or maybe make a new automation?Thank you

222
ken.a
7 months ago
Z
zapdevNew
asked in How Do I
How do I see previous version of Zap from over a month ago?

It is telling me I have to upgrade to a New Plan to see my previous zap version over a month ago - my own code.  Are you f--ing kidding me?  This is basic functionality…and a showstopper.  If this is the case that I can’t see my own code after a month ---full stop.  I’ll just create an Azure function to do it and have AI build the Azure function for me - for free!What am I actually paying for again?  This used to make sense, and I used to be able to edit any version of my own work without worry about what plan I’m on.

292
ken.a
7 months ago
S
sol cabrezaNew
asked in How Do I
How do I integrate Paymongo with webflow or automate order forms in Zapier?

I made a webflow e-booking website. my payment processor is not available to integrate in webflow. is there any work around with this? my payment processor in mind is Paymongo. If i really cant use paymongo’s API or something. Is it possible if i can use zap to make an automation for my website doing: checkout page with plans they want to book etc. > create an booking form with the packages they choose > send the order form to email to fulfill the order. 

351
jayeshkumarbhatia
7 months ago
L
laviNew
asked in How Do I
How does data get appended in Google Sheets?

So, basically i got my excel sheet structure changed a little bit like shifting of some coulmn postions without changing the headers of each field. So  when the zap worked the data that got appended in the last row, wasn’t aligned with the  respective column headers. So i wanted to know how actually does data get appended in the sheet like just a list is created and pushed or first headers are matched and then data is sent under respective fields??( Currently on Pro Plan)

151
jayeshkumarbhatia
7 months ago
Augie
AugieBeginner
asked in Code & Webhooks
Help with OpenAI "API Request (Beta)" structure

Hi. I feel like I’m entering things exactly right, but keep getting errors on the structure, so would love any help.Here’s a summary of what I have in every field:HTTP Method: PostURL: https://api.openai.com/v1/chat/completionsQuery string: n/aAdditional request headers: n/aBody: { "model": "gpt-4-vision-preview", "messages": [ { "role": "user", "content": [ {"type": "text", "text": "What’s in this image?"}, { "type": "image_url", "image_url": { "url": "[URL RETRIEVED ELSEWHERE IN ZAP]" } } ] } ], "max_tokens": 300 } And the error i receive:body{ "error": { "message": "you must provide a model parameter", "type": "invalid_request_error", "param": null, "code": null } }dataerrormessageyou must provide a model parametertypeinvalid_request_errorparamcode

4726
E
7 months ago
E
EgiemeBeginner
asked in Code & Webhooks
Bing Search with Chat Completion API

I wrote the code. But how do i get the chat completion api to receive it?

230
E
7 months ago
E
EgiemeBeginner
asked in Code & Webhooks
Using Bing Seach in Zapier (Webhook)

If I have “Send as JSON” turned off i get a response. But not the response in JSON code. I need it in JSON code but if I want to turn “Send as JSON” on theres no result there. Any Solution or am I doing something wrong?

292
E
7 months ago
J
JorGGNew
asked in How Do I
How do I create client-accessible automated environments with subscription payments via Stripe?

I would like to offer automations to my clients, is it possible for me to create a given automation and then make it available to the client so that they can log in with their accounts, but so that I can turn this automation on and off at will.I would like to collect the subscription payment via stripe, and then automatically create a separate environment for each subscriber via webhook stripe. When the customer unsubscribes, I would also like to be able to disable the environment with automations for the customer via webhook. 

281
Troy Tessalone
7 months ago
A
arzuamoreNew
asked in Troubleshooting
Zapier don't automate as I expected it to be

I just want a simple task to be done and that is to Share new post from FB Page to Linkedin as Status update.I want that whenever I post on my FB page, my post will be automatically post also to my linkedin status. As it is. I tried to follow all the instruction, i even consulted chat gpt and tried many things but whenever it was publish, the content is not publish as it was posted on FB page. It only shares the text or the link not as a post. I don’t understand. Its not doing any automation but a hassle in following all the steps. its not working as i expected.

81
Troy Tessalone
7 months ago
A
asprouseNew
asked in How Do I
How do I get email alerts for new posts in a specific Facebook group?

Is there a way to receive an email to Gmail every time there is a post in a specific Facebook group?

951
Troy Tessalone
7 months ago
A
ahmed3ssamNew
asked in How Do I
How do I create automated digital contracts integrated with Trello, with client-restricted editing capabilities?

I saw this post was a couple years ago. I Just wanted to confirm is this still the case?   

111
Troy Tessalone
7 months ago
A
ABOfficeBerlinNew
asked in How Do I
How do I request a specific feature?

I have a feature I would like to see from the “WhatsApp Notifications” App. Where do I request this feature?Specifically it’s about building custom templates, which is currently not working (although you can choose it as an option).

111
Troy Tessalone
7 months ago
A
Adrián
asked in How Do I
How do I map the product image URL in Shopify to Mautic using Zapier?

Hello,I have been creating the zap for abandon cart in Shopify connected to Mautic. I have been able to map every field (token, cart url, items, prices, etc.) but can't find the option to with the product images. Is something I am missing? Do the Shopify zaps doesn't send product image urls?Please help me :)

6388
M
7 months ago
Terms & Conditions