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it says that my seamlessai app connection is expired but when i try to reconnect i get a General Error.

Any thoughts. 

Hi ​@michaelpauer 

For us to have more info, post screenshots showing the encountered error.

Help links for using Seamless AI in Zaps: https://zapier.com/apps/seamless-ai/integrations

Tip for connecting app accounts to Zapier:

 

This is the error that shows when i try to reconnect an expired connection with SeamlessAi. 
 

 

​@michaelpauer 

Try using a new/different private browser to connect Seamless AI to Zapier:

 

This is the notice that i see that initiated the need to reconnect: I appreciate any insight. 

 

 

It shows the same General error when using Edge and Chrome. It says the account has expired but it is an active account and the error shows when trying to reconnect.

 

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

​@michaelpauer 

You can try reaching out to Seamless AI Support for help with their app and Zap app integration.

i’ll give that a try. thanks for you feedback. 

Im getting General Error with no api, simply paging through seamless.  Im suspect they are having issues and not disclsiing anything.  Has this been resolved for you?

Hi ​@michaelpauer and ​@sclapham! 👋

I did some checking and it looks like you're running into a bug for the Seamless AI where folks are getting a "General Error" message when attempting to connect/reconnect their account. While we can’t provide a timeline on when it will be fixed, I’ve added you both to the bug report as an affected user, so you’ll be notified via email as soon as it’s been resolved by the developers of the Seamless AI app.

Sorry to not have an immediate solution or workaround to suggest at the moment. If we come across any potential workarounds in the meantime, we’ll be sure to update this thread with the details!

Hey folks,

Thanks for your patience here. I’m happy to report that the developers of the Seamless AI app have recently released a fix for this issue! 🎉

Can you try connecting your Seamless AI accounts again and let us know if you run into any issues? 

In the meantime, happy Zapping! 😁⚡️

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