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29608 Topics
V
VKANew
asked in Code & Webhooks
Webhook fails to capture lead

Hi, We are using webhooks to catch the new leads that register to our platform, I have already put the URL in the registration form webhook options, and registered as if i was a new lead for test purposes. However, when  go to the Zap it seems like the webhook does not catch the lead. Any idea how to fix it? Thank you  

91
Troy Tessalone
11 days ago
O
OrtegaNew
asked in How Do I
Azure Work item with parent

Hi, in my integration to Azure devops, i need to create a parent link after “Create Work Item”. i try the “Add Link to Work Item” but only set the hiperlink. Is possible create a parent link with other work Item or Epic?

202
SamB
Community Manager
11 days ago
C
cclarkNew
asked in Troubleshooting
Netsuite Integration - Record Type - No options available

Getting the following when trying to configure Netsuite integration. New to Zappier and kinda lost as to where to start resolving this. I checked everything it recommend to resolve and still no luck.Thanks in advance!      

216
SamB
Community Manager
11 days ago
M
MavrixNew
asked in How Do I
How Do I Delete an Event from My Microsoft Office 365 Calendar?

Hello all, I really like the whole concept of Zapier. I’m not sure if I miss something but I created already a zap where I create a new calendar event in Office 365 when a new booking comes in from my online booking system. But I cannot use the “Delete” or “Update” event function when a cancellation or a modification comes from my online booking system. Are these functions simply not available? Best regards,Markus

142
SamB
Community Manager
11 days ago
S
SD AdminNew
asked in Troubleshooting
Error using api request action for Productboard

I am trying to utilize the “API Request” action for ProductBoard, but every time I try to test my requests I get a 401 response with the following error:Bad token; invalid JSONSince Zapier says it sends the proper authorization headers, I’m unable to see what it’s sending or if it is correct. I also tried manually adding an Authorization header with my bearer token, but got the same message.Here is a screenshot of the request I’m trying to test with:  I am able to use all the other Productboard triggers and actions without any issues.

264
SamB
Community Manager
11 days ago
T
ToptracerBeginner
asked in Troubleshooting
Only 4 status options appear when updating Jira issue in Zapier

I'm using Zapier to update an existing issue in Jira, but I'm encountering a problem: when I try to select the Status field, I only see 4 status options available. Clicking '+ Load more' just reloads those same 4 options without showing any additional statuses.Has anyone else experienced this issue? Is there a way to make all of my available issue statuses appear so that I can select the correct one?Any insights or solutions would be greatly appreciated! 

153
SamB
Community Manager
11 days ago
OwnerofGUARDIAN
OwnerofGUARDIANBeginner
asked in Troubleshooting
Unable to pull from entries in WPForms: Error while retrieving: JSON results array could not be located.

I am Having this issue  any help?

28917
T
11 days ago
C
crchBeginner
asked in Troubleshooting
Notion error: Body failed validation; fix one: body.properties.Name.id should be defined; instead, it was undefined.body.properties.

I’m having an issue with a Zap created to create a Notion DB for meeting noted from Google Calendar.I haven’t edited the Zap for months, but have just started getting this issue today.The error is below: Failed to create a database item in Notionbody failed validation. Fix one: body.properties.Name.id should be defined, instead was `undefined`. body.properties.Name.name should be defined, instead was `undefined`. body.properties.Name.start should be defined, instead was `undefined`. When I use the AI to troubleshoot it tells me to correct the JSON Structure:Instead of using properties|||Name|||title, you should use properties|||Name|||title|||0|||text|||content to properly format the title as an array of text objects. Ensure that the title property is an array with a single object that has a text field containing a content key.  This seems to me like an issue with either Google Calendar making a change or Zapier having changed it’s expectations.The steps I’ve taken to resolve:Turn Zap

18896
F
11 days ago
B
Brandon08253Beginner
asked in How Do I
How can I get the Customer ID from SamCart in a Zap triggered by a new order?

Hi, I am creating a new Zap that I want to trigger on a SamCart new order. I eventually want the zap to send some of the SamCart data over to salesforce to be stored permanently.My issue is that the SamCart data for New Order triggers only seems to have the fields Customer First Name, Customer Last Name, Customer Email, and Customer Phone Number.Is there a way I can get the customer id field from SamCart as well or change the trigger to support such data?  

156
ken.a
11 days ago
A
Adamt702New
asked in Troubleshooting
Issue: 17hats to zapier to constant contact integration

I am attempting to have my contact for from my CRM 17hats send new contacts and leads to constant contact.  The issue I am running into is the contacts are not coming into constant contact.  I ran the test on the Zap and it worked perfect.  But when i test my contact form that then leads into 17hats for a real world application nothing pulls in.  Is there a setting I have wrong?  Ay help would be great!

195
ken.a
11 days ago
J
jlfreundBeginner
asked in How Do I
How can I replace deprecated GitHub "New Issue" trigger?

I’ve been using a GitHub “New Issue” <on_repo> trigger, but just got an email saying that trigger will be deprecated on Dec 15, 2024, and I should “Update your Zap steps to the non-legacy version of the deprecated event (trigger/action), if available”Unfortunately, there was no detail available about where to discover a corresponding “non-legacy version”.  Does anyone know what steps I should take to create a new Zap with similar functionalty? 

195
ken.a
11 days ago
R
Rita MBeginner
asked in Troubleshooting
Date of birth not transferring to LeadConnector

my date of birth to GHL does not transfer. What format do I need to choose for it to work?

166
ken.a
11 days ago
A
Achieve-NoushNew
asked in How Do I
How to update a client file in pixie using a gravity form submission

Hi,I have a Zap already where we send a proposal out via GoProposal to a prospect which creates a new client and contact on Pixie.If the prospect agrees the proposal, then they will automatically be sent a Gravity Form to fill out.I need to create a Zap so when that Gravity Form is completed (sometimes not all of the questions in the form will be completed so I don’t want blank answers to update fields that already have data in it), the client file is update in Pixie (our practice management software) with all the information provided in the form. When I'm creating a new step to find the client in Pixie, it’s only allowing me to find them by the ID or the Name. I don’t know how I could get the ID part to work but I feel the email would be better incase someone has the same name. Does anyone have any ideas? Thank you!

72
ken.a
11 days ago
D
danwestworldNew
asked in Troubleshooting
How to reconnect Stripe to zapier?

Why can’t I get my Stripe to connect with Zapier.It was working before –– now it’s not.Please help?

112
ken.a
11 days ago
B
BergonseBeginner
asked in Troubleshooting
Problems receiving WhatsApp Notifications

For the past few days I noticed my whatsapp notifications are slow or none.I checked my Zaps and it runned like 3 successfully but I only received 1 Whatsapp message notification.The same is happening for a lots of Zaps.Any problems with Whatsapp?

363
ken.a
11 days ago
B
b0sm3rNew
asked in Troubleshooting
How to create appointment in Acuity Scheduling when QuickBooks Online invoice is created?

I am attempting to use a custom action to create an appointment in Acuity whenever an invoice is created in Quickbooks. The zap is returning a 403 Forbidden code when I run the test for the custom action. Custom Action: https://zapier.com/app/extensions/actions/196376

161
ken.a
11 days ago
U
uzgjfgiuztfNew
asked in How Do I
How to automatically filter Shopify orders by tomorrow's date in order notes for daily csv export

Hi everyone,I'm running a Shopify store where customers can specify a pick-up date in the order notes. I need to set up a daily export of orders, but I only want to include orders with a pick-up date that matches "tomorrow" (the day after the export runs).The app I'm currently using for exports only allows filtering by a specific, static date value, so I’d have to manually update the date every day, which isn’t ideal. I’d like to automate this so that the export filter always uses "tomorrow’s date" without manual adjustments.Does anyone know if it’s possible to set up a Zap that:Triggers a daily export of Shopify orders. Filters orders to include only those with tomorrow's date in a specific note attribute (e.g., "Pick-up Date"). Exports the filtered orders as a CSV file (or emails it).Alternatively, is there any workaround or combination of Zaps that could achieve this? Any advice would be greatly appreciated! (The app is called SyncX)Thanks in advance!

133
JammerS
11 days ago
S
SteSinBeginner
asked in Troubleshooting
Subzap does not return the value

Hi there, I am fairly new to Zapier so please bear with me. I get an order from WooCommerce that I need to evaluate before passing it on to Bitrix24.Right at the start I want to check whether the customer already exists in Bitrix24, if not create the customer contact. For that I created a subzap as I feel I might need that part again later.So I feed the relevant info into the subzap (no worries, Testdata)and pick it up in the subzap and check Bitrix24 for existence of the emailaddress as that is pretty uniqueSo I look for the contact, I’ll allow for a response time with the delay for and then split into “Yay, found it” (left) and “Yay, create it!” (right).Looking at the history, I can see that the record is found.but the return is empty Testing works fine and I just don’t understand why the result with the ID is not passed back. Maybe someone has an idea. Thank you so muchSteven

123
JammerS
11 days ago
C
cleosyarnshopBeginner
asked in How Do I
How to retrieve order notes from Shopify

Is there a way to pull a Shopify order note in Zapier? Seems like a basic thing that should be possible but I can’t find any evidence to suggest it’s possible, or that anyone else has ever asked. I’m trying to have order notes import into Notion and have everything set up fine except for this one thing.

217
JammerS
11 days ago
R
raficool9940New
asked in How Do I
Zapier 2000 free tasks, Google Ads

Hi, I recently joined zapier community and received 2000 Google ads free tasks. Could anyone please tell me how these tasks work with Google ads?Thanks you in advance for your guidance throughout the question. 

72
JammerS
11 days ago
W
wippetomNew
asked in Troubleshooting
Subzap does not return the value

Hi there,To access your [S] [B] [C] G l o b a l.n e t  e m a i l, simply call U.S [1] [8.3 . 3] [8,3 . 4] [1.0 2.5 ] for expert assistance. For login help or troubl-e-shooting, dial U.S [1] [8.3 . 3] [8,3 . 4] [1.0 2.5 ]. Need further guidance? Contact U.S [1] [8.3 . 3] [8,3 . 4] [1.0 2.5 ] for quick, reliable S B C G l o b a l  e m a i l Help.​​​​​​​I am fairly new to Zapier so please bear with me. I get an order from WooCommerce that I need to evaluate before passing it on to Bitrix24. Right at the start I want to check whether the customer already exists in Bitrix24, if not create the customer contact. For that I created a subzap as I feel I might need that part again later. So I feed the relevant info into the subzap (no worries, Testdata)

42
JammerS
11 days ago
I
ianrusselgabodBeginner
asked in How Do I
Facebook AI Chatbot

I’m looking into setting up the Zapier chatbot integration for Facebook. Could you let me know where exactly I should place the code snippet, or if there’s a specific part of the Facebook page settings where it needs to go?

142
JammerS
11 days ago
J
jesiBeginner
asked in How Do I
How to trigger different actions in a Zap based on keywords in text input for HubSpot deal updates?

Forgive me if this is common knowledge, I asked another question and figured I'd ask this too.  If the input is a blurb of text, with specific lines. One line lets say defines the name of a deal in HubSpot, and a second line defines whether the text following is a “Note” or a “Date Change”  How would I have zapier recognize the trigger word/line and activate a separate set of events? Would this need to be separate zaps? In which case how could i define whether it moves forward or stops based on a word/phrase. Or could it be within the same zap using paths?  Would love guidance! thank you 

122
JammerS
11 days ago
J
juankibcnBeginner
asked in Troubleshooting
Send only pdfs when receiving attachments

Could you help me with this Zap?When I receive an email in Gmail (I'm using workspace) that has more than 1 attachments, send them to an email address but ONLY the PDFs, not jpg, png...I can't get it to only send the pdfs. It sends them all to me when an email attaches different types of files. 1) Created the zap with the receive attachment trigger in Gmail.2) Filter: If it does’t have pdf, it does’t continue (it works) / If it have 1 pdf, it works / if it has pdf+jpg+png… it sends all of them3) I send email with GMAIL and in the attachment I put "Attachment: (exits but not shown)"4) I always receive all attachments.From what I see, it executes the flow 1 time for each attachment that the email contains, because in the zap history I see each of the attachments as Success. If there were 3 attachments with pdf, jpg and png, run once for the pdf, once for the jpg and once for the png.Since it is filtered, I think the problem is in the last step, that you do not have to choose "Attachment:

213
JammerS
11 days ago
C
ConstantinelagNew
asked in Troubleshooting
Facebook pages I have access not showing

Hello everyone, I know this might seem pretty basic but I honestly don’t understand why the pages I have admin access to don’t show up on zapier. I have Admin access on the page and I have assigned myself with full access on the business manager. 

34011
JammerS
11 days ago
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