The issue I’m facing is that the Zap is not sending data from the registration page during actual use. When a user completes the registration, the data does not appear in Zapier as expected.
However, the Zap editor successfully receives the data from WebinarKit when I run a test. The problem only occurs with other registrations; i did not get data in WebinarKit.
See
This post has been edited by a moderator to remove personally identifiable information (PII). Please remember that this is a public forum and avoid sharing personal or potentially sensitive details.
+14Hi
For live Zap Runs, check your Zap Run history to see the DATA IN/OUT for each step to help you trace the data flow and troubleshoot: https://zapier.com/app/history/
For us to have more info, post screenshots showing how your Zap step 2 is configured in the CONFIGURE tab.
It does not work automatically when i search new record then i get new data. how can i fix this issue? Why did not catching new Eventbrite registrations.
This post has been edited by a moderator to remove personally identifiable information (PII). Please remember that this is a public forum and avoid sharing personal or potentially sensitive details.
+14
Zaps with instant triggers using webhooks work while turned ON for new data going forward that meet the configured Zap trigger step settings.
Help links for using Eventbrite in Zaps: https://zapier.com/apps/eventbrite/integrations#help
To use Eventbrite triggers, your organizational role must have the Create webhooks permission enabled.
If you lack this permission, you may need to contact your Eventbrite administrator.
New Attendee Registered (Instant) - Triggers when an attendee orders a ticket for an event.
Check if the event is live for attendees to register.
Now i create one zap by Copilot but i face same problem:
If i test again i get this data in webinarkit but it does not happen automatically without test
This post has been edited by a moderator to remove personally identifiable information (PII). Please remember that this is a public forum and avoid sharing personal or potentially sensitive details.
It works only when i click Test, Zapier is getting sample data but not receiving a live trigger from Eventbrite. How can i fix?
--Zap Link removed by moderator--
This post has been edited by a moderator to remove personally identifiable information (PII). Please remember that this is a public forum and avoid sharing personal or sensitive details like Zap links.
+14
We do not have access to your Zap link, so that can’t be used by us.
Did you review the help links for using Eventbrite in Zaps?
Help links for using Eventbrite in Zaps: https://zapier.com/apps/eventbrite/integrations#help
Did you check your Eventbrite permissions?
To use Eventbrite triggers, your organizational role must have the Create webhooks permission enabled.
If you lack this permission, you may need to contact your Eventbrite administrator.
Did you check your Eventbrite permissions? Yes and the attached file zaps that run but did not transfer data
This post has been edited by a moderator to remove personally identifiable information (PII). Please remember that this is a public forum and avoid sharing personal or potentially sensitive details.
+14with organization setting in eventbrite
This post has been edited by a moderator to remove personally identifiable information (PII). Please remember that this is a public forum and avoid sharing personal or potentially sensitive details.
+14
You still haven’t shown screenshots from your Zap Runs history: https://zapier.com/app/history/
Previous screenshot shows Task Usage with activity, which means there have been Zap Runs.
Is it?
This post has been edited by a moderator to remove personally identifiable information (PII). Please remember that this is a public forum and avoid sharing personal or potentially sensitive details.
+14
The screenshot below shows your LIVE Zap Runs.
This indicates your Zap is in fact triggering when it is turned ON and has successful Zap Runs.
You can click on an individual Zap Run to see the details about how the Zap Run steps processed.
You can click on a Zap Run step to see the DATA IN/OUT to help you trace the data flow and troubleshoot.
You should be able to see some sort of ID returned from WebinarKit in Zap step 2.
Help link from WebinarKit about using their Zap app integration:
https://help.webinarkit.com/help/how-to-integrate-webinarkit-with-zapier
If you still need more help, post screenshots from a LIVE Zap Run showing these:
Zap step 1:
Zap step 2:
+11Hi there
Like Troy said, from the screenshot of those Zap runs it appears to have been triggering successfully. Is that the case, or is the Zap missing certain registrants?
Let us know if you’ve got it sorted, or if you could do with some more help. 🙂
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
