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AI by Zapier (3.7.2) "API is experiencing technical issues" + lightning bolts missing from all models

  • April 24, 2026
  • 3 replies
  • 24 views

Anyone else seeing AI by Zapier steps fail across the board right now? All my AI by Zapier actions are returning "API is experiencing technical issues" - underlying response is a 404 from their "Hands Free AI API" endpoint. The lightning bolt icons next to all native AI models have also disappeared from my action selector. Affecting multiple Zaps. Status page says operational. Using native Zapier AI integration (no connected OpenAI/Anthropic account). Already opened a support ticket. Posting here in case anyone else is affected or has a workaround.

Best answer by Todd Harper

I also experienced an outage this afternoon, but it appears to be back up and running!

3 replies

Todd Harper
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  • Zapier Solution Partner
  • Answer
  • April 24, 2026

I also experienced an outage this afternoon, but it appears to be back up and running!


  • Author
  • Beginner
  • April 24, 2026

mine is working too! blip in the matrix… 


SamB
Community Manager
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  • Community Manager
  • April 27, 2026

Glad it’s since been resolved ​@msmith and ​@Todd Harper! 😁 Please do keep an eye on things though and let us know if it happens again. 

In the meantime, happy Zapping! ⚡