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29436 Topics
J
JimmyBoBeginner
asked in Troubleshooting
Zoho Forms to Thinkific: The app returned "Could not find product for tenant domain" error

Hi,  I currently have a form within Zoho which allows you to input a persons full name (first name & last name) and email address. You then also select the course(s) the person should be enrolled onto. I have been trying to set up a zapier to then get the system to enrol the person into a specific course based on the selection from the form. I thought I could achieve this by assigning the productID from thinkific into the “value” for the selection in forms. This is not working and I keep getting the error to tell me the productID is missing, The exact error is actually: The app returned "Could not find product for tenant <domain>”The trouble shoot tells me it could not find anything. What I can see is the value from the form is taking the course name, rather than the ID which is the value I have assigned. So I would guess I need to pull the assigned value rather than the course name, but I am unsure of how to do this. Here is a picture of the Form: Ultimately, I want to be ab

398
Troy Tessalone
3 months ago
P
Paul FBeginner
asked in How Do I
Split text is not working, only the first item can be selected later in the zap

Hi i;am new to zapier and can not get an sku sting form woocommerce separated.Line from order woocommerce = After formatter split tekst the output is   When ik want to select the output in an Update Content in Activecampaign theitems are not selectable. Only the first one (PBaby) is visible    

143
Troy Tessalone
3 months ago
A
ap101New
asked in Troubleshooting
Google drive "Create Folder" "No options are available."

For my client (not using this account) I have this very simple Zap:Trigger: New Database Item in NotionAction: Create Folder in Google DriveIf created at the root, without selecting parent folder, it works perfectly.But I cannot selected a parent folder :If I force a valid value in Custom, I get a “Folder not found” type error.I have tested:reconnecting creating a new connection turning the zap on/off etc.This is a big limitation for my clients, please advise.

2019
ken.a
3 months ago
R
RatAi4LegalNew
asked in How Do I
How do I use Zapier to log in and scrape data from a 3rd party marketplace website?

Lawyer. Using www.contractscouncil.com a marketplace for legal work. e.g. Upwork for small law firms. They do not have API, nor Webhooks functionality. I want to Log In to www.contractscouncil.com go to a specific URL https://app.contractscounsel.com/lawyer/progress/XXXXX#Intake where “XXXXX” is project numberThen, scrape/parse data from a form on this page. Name: Email: Due Date: etc.My biggest issue at the moment is how to have Zapier - Log in to ContractsCouncil.comThoughts?

364
ken.a
3 months ago
L
LJohnsonNew
asked in Troubleshooting
Zap isn't triggering from Gmail inbox to Trello Card

My zap doesn’t seem to be triggering from Gmail inbox (sent by certain people) to my Trello Card. I’m not too sure If there is a step I may have missed which is causing the zap to fail. Is there anyone that could please assist me.

256
ken.a
3 months ago
B
Bill1234567890New
asked in Troubleshooting
Trouble updating a member Nickname in Discord

Good day, everyone! I’ve encountered an issue—I need an action that will change the pseudonym of a participant on a Discord server. I tried generating this action using AI, but nothing works. Moreover, no Discord action generated by AI works and gives this error. Please help.  

131
ken.a
3 months ago
L
LunasBeginner
asked in How Do I
How do I use Zapier to send completed leads from Vendasta to Smartlead campaigns?

Hi Everyone, Anyone here that uses Vendasta and Smartlead? We’d like to use Zapier to connect vendasta to smartlead wherein when leads finishes in Vendasta, it gets sent to our smartlead campaigns Is that possible Thank you!

103
ken.a
3 months ago
I
inmotion x VirtualNew
asked in Troubleshooting
Basecamp 3, New Document Trigger does not see new documents.

I am trying to create a Zap using the trigger “New Document” for Basecamp 3.When configuring the trigger, I can see the full list of projects (so it’s authenticated correctly).I can see the list of folders in the project.The issue is then when testing the trigger, the result is “No Documents Found”.I have tried uploading a jpeg.I have reconfigured to watch a subfolder and then uploaded another jpeg.I have reconfigured to watch the root folder and uploaded a pdf file.I have reconfigured to watch a subfolder and then uploaded another pdf file.Always the test result is “No Document Found”Please advise.Thanks

274
ken.a
3 months ago
S
ShannonDBeginner
asked in How Do I
How do I trigger a Zap from any Hubspot form to create leads in Salesforce?

Hi,I have a current Zap taking leads from Form Submissions on Facebook and creating a lead in salesforce and adding it to a campaign. I would like to do the same from Hubspot from submissions.When I try to select a form in Hubspot to trigger the Zap I don’t see an “All Forms” or “Any Form” option. It looks like it wants me to choose a specific form, but I have far too many forms to select per form. Does that option exist?Thanks,Shannon 

516
ken.a
3 months ago
S
sam10Beginner
asked in Troubleshooting
Authentication failed: WordPress (Legacy) has been deprecated and cannot be used anymore.

authentication failed: WordPress (Legacy) has been deprecated and cannot be used anymore.  

301
JammerS
3 months ago
S
smokiNew
posted in Troubleshooting
Instagram Image Preview not appers in test

 

71
JammerS
3 months ago
B
Bento156_36New
asked in How Do I
How do I import Xero quote items into Asana projects to create tasks and subtasks using a Google Sheets template?

I am looking for a way to import my Xero quote items into my Asana projects.I have created a zap where when a quote is accepted in Xero, a new project is created from a template in Asana.Now I would like to import information from that quote to create tasks and subtasks in a section of the newly created project.I have been playing around with a google sheets template, but can’t seem to get the data to import into it correctly. I am a beginner.

111
Troy Tessalone
3 months ago
D
danny_aus_1980New
asked in Troubleshooting
Manual vs API form submissions as triggers for actions

Please help. I’m having an interesting issue.I have a webform with one field. I have the form set as a trigger in a zap. The action is the sending of an email. so, when I make a submision into the webform, the manual submission causes an email to be sent to an email address. but, when I make make submissoins into the websform using a webhook, not actions are triggered.I can’t figuer out how zapier can determinine whether a submission into a webform is manual or automated via API, and from there diffrenciate as to whether the form submission ought to act as a trigger for other workflow.Pleeeezeeee help!! thank you

61
Troy Tessalone
3 months ago
A
algrayNew
asked in How Do I
Extracting Data from a PDF as they're added to OneDrive and insert it into an Excel Spreadsheet

I’m trying to find a way I can drop a PDF file into a OneDrive folder and have Zapier pick it up, extract data from the form, and enter that data into Excel. I’ve been able to set up my OneDrive and tell Zapier to look for new documents, but how do I organise it to take the data from my PDF, and then add it to a new row in Excel in a certain format?

426
Troy Tessalone
3 months ago
U
UXResearcher31New
asked in Troubleshooting
Issues with Wisepops integration - duplicating zaps due to two step form

Background: In Wisepops, we have a two-step form set up. On the first step, a user is able to submit a CSAT score and open-ended feedback. On the second step, we ask a user another multiple choice question that has some custom logic set up. If they select one of the options, it unhides some additional optional fields for them to leave their contact information. Problem: We are routing the survey responses from this form to a few different places via Zapier - a Slack channel and a Google sheet. Ever since we added the 2nd step on the form, we are now getting two Zaps for each response, one after they finish the first step and another after (and if) they finish the second step. This form is completely optional, so there are scenarios where a user might just complete a single step. So the first Zap will send a slack message to the channel and create a new row in our spreadsheet with their CSAT score and any (optional) open-ended feedback they provided. The next zap will resend all that sa

81
Troy Tessalone
3 months ago
E
Evan's ZapsNew
asked in How Do I
Sending individual emails to all the people listed in a report, and have their table data be pasted in the email.

I get a report weekly that shows every estimate they submit in the week. These estimates need to be coded in three fields for each estimate, so we send them a report of their activity every week (Column header is name so rows populate their name for every estimate. Coded fields are listed to the right of their name for each unique estimate)I want to create a zap that will email their portion of report to them directly in a singular email. Preferably, the email will have the estimates data and coded fields pasted in the email as text table since it is usually only a table that is about 5x5 cells. How would i create the zap to read only their name and send the email to the email address linked to their listed name in the report, as well as past only the cells that contain the data in the rows with their name?

101
Troy Tessalone
3 months ago
D
DustiNew
asked in How Do I
How do I track Pretty Links plugin submissions in Monday.com using a Zap with a catch hook for Elementor form data?

I have a Zap that is using a catch hook to pull info submitted into an Elementor form and put it into Monday work management where we have it functioning like a CRM.We’re using the Pretty Links plugin to redirect our affiliates to a standard www.site.com/get-started link, but obviously, we want to track where the leads came from. I can see within the Pretty Links plugin that it’s tracking the IPs etc where submissions are coming from, but I’d like to pull that info directly into their Monday file. Right now, the link I’m being shown with the Catch Hook is the main get-started link. Would dearly appreciate some assistance on this one!

91
Troy Tessalone
3 months ago
E
emmanuelkattougBeginner
asked in Code & Webhooks
How can I best manage webhooks in my Zaps to ensure reliable data transmission

Hi All, I am Emmanuel Katto. I'm currently working on setting up some complex multi-step Zaps, and I'm running into a few challenges. I would really appreciate some advice and insights from those of you who have experience with advanced Zap configurations. I have a multi-step Zap that integrates several apps, including Google Sheets, Slack, and Trello. The Zap needs to perform different actions based on specific conditions and data values. Some steps involve parsing data and using filters to determine the next action. I'm also using webhooks to trigger some steps and need to ensure data integrity throughout the process. How can I best manage webhooks in my Zaps to ensure reliable data transmission and avoid timeouts or errors? Are there any best practices for handling webhook retries and error handling? Thanks!Emmanuel Katto

101
P
3 months ago
K
kyungwooBeginner
posted in Code & Webhooks
Issue with Webhooks by Zapier Post action when file object is included

Hi!I've encountered an issue when using Webhook (POST). When I include a file object and Data in the POST request, the data Data options get formatted as a single string, like this:Array ( [data] => client_id=3&order_number=12345 )However, when I don't include a file object, the data field options are sent separately, which is the desired format:Array ( [client_id] => 3 [order_number] => 12345 )I want my data fields get passed in this way even after including a File objectIs there a way to send the data field options separately even when I POST a file object together?FYI,My API is developed using PHP and used print_r($_POST); to check how the data fields get passed to my API

201
P
3 months ago
S
sdochertyNew
asked in Troubleshooting
Error when trying to connect to Halo Service Solutions

I am trying to connect Zapier to an instance of Halo Service Solutions for the purpose creating tickets from another program. When I present the correct information such as the API URL and the AUTH URL and the correct user name and password I get the following error message:Has anyone seen this before and if you have seen this before how did you get around it. Thanks

71
Troy Tessalone
3 months ago
C
c4197fBeginner
asked in Troubleshooting
Email form options are not accurate in Webflow project

As the title suggests, the email form options are not up to date with what is in my Webflow project.Of the 6 options that appear, 3 shouldn’t exist. Of the remaining 3, 2 are named incorrectly.How do I fix this? Pretty disappointed with Zapier so far.  

133
Troy Tessalone
3 months ago
G
GOUGOUNNew
asked in Troubleshooting
Unable to locate 'Comment' field in HubSpot contacts on Zapier

Bonjour,  Je n’arrive pas a trouver une propriété dans Zappier qui est présente dans hubspot.  Mon zap sert a envoyer un mail lorsqu’un nouveau lead apparait dans hubspot, tant que je n’ai pas changé le champs “statut de lead” je veux qu’il envoi un email, et une fois que j’ai changé le statut lead en “chaud” je veux qu’un email s’envoi avec le recap “ titre du poste” “année d’expérience” “localisation” “ commentaire” impossible de trouver “commentaire” dans les champs de contact sur zappier   

114
Troy Tessalone
3 months ago
X
XanderNew
asked in How Do I
How do I find the transaction ID for a Payhip to Bookfunnel using Zapier?

This is a newbie question. I’m trying to create a zap triggered by Payhip that causes an action on Bookfunnel. I need a “transaction ID” but have no idea where to find that. Thanks in advance for any help. 

61
Troy Tessalone
3 months ago
B
blueguyBeginner
asked in How Do I
Zapier Tables and the Filter Function

I have a Zapier Table (the main table) and I can create “view” of that table by applying a filter to the main table.  This gives me a second table which contains some of the data of the main table.   However, I want to apply multiple filters to the same column (field).  For example, I have a field (column in the table) that contains the names of colors.  I want to create a view (sub table) that contains that records the have the colors blue , red and yellow in the field only.  But I cannot do that because there is no OR statement to the filters.  In other words, I want the sub-table to show me the records that contain blue OR red OR yellow in that column NOT blue AND red AND yellow. Where is the OR function to filtering?    Amy I missing something here? thanksGML

757
B
3 months ago
P
palpitatedNew
asked in How Do I
How do I attach a file to the Jira issue by referring to the link to the Jira URL in the Slack message?

Currently, we are creating jira issue using workflow in slack and output attached image and jira issue url.I would like to attach a file to the corresponding jira issue by referring to the jira url link in the slack messageAs for the zap I've composed now, it's based on when Slack's New file came, but I wonder if it's possible to divide the two conditions, New file and New Message posted to channel.  

627
Troy Tessalone
3 months ago
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