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I recently made a zap regarding updates to a Google Sheet that downloads Amex charges from an Amex account.

We typically have 15-20 or so charges a day, so that’s how many records I expected to be created in Google Sheets, then the zap would update AirTable everytime a new record was added. This seemed simple.

Come to find out, that the integration between Amex and Google sheets would rewrite the whole spreadsheet which means I now have thousands of zap runs on hold. This of course, will not work for my purposes.

 

I’ve deleted the Zap.  What is the most cost effective way to handle the deletion of the these held runs?  What exactly does “Held Run” mean?  Did it run or was it held?  Am I going to have to pay hundreds of dollars for this oversighte?

Thank you.

Hi ​@stevenjo57 

Help link about Zap Run statuses: https://help.zapier.com/hc/en-us/articles/20505304170637-Review-Zap-run-statuses

 

 

​@stevenjo57 

Zap help link about managed Zap Runs including how to delete Zap Runs.

https://help.zapier.com/hc/en-us/articles/8496291148685-View-and-manage-your-Zap-history

NOTE: You can filter by Zap Run Status = HELD, then bulk select all using the checkbox.

 

Thank you for your reply.

So, will I be charged the 3 cents per additional run?  The message I get when I go to delete is confusing. It says: 

 

“Delete run logs?”

“Any tasks from these runs will be counted in your monthly usage.”

 

That seems to indicate I will be paying for held runs?  Just trying to prepare for the correct charges. Thanks.

​@stevenjo57 

Some Zap Runs can process Zap action steps before being HELD.

In your Zap Run history you can see the # of Tasks used for each Zap Run on the right side.

The warning is indicating that Tasks used by Zap Runs will still count toward your Zapier plan Task limit even if you delete those Zap Runs, regardless of the Zap Run status.

You can view your current Zap Run Task usages in the bottom left of the Zapier platform when on the home page.

Help links to understand Zap Task usage in Zap Runs: https://help.zapier.com/hc/en-us/articles/8496196837261-How-is-task-usage-measured-in-Zapier

 

Thanks again for your help!

 

When I tried to delete I got this message.

 5000 run logs were deleted.

  • Could not delete 5000 runs because you need editor access to the Zap to delete.

 

So, this message says they were deleted, but they weren’t deleted.

-Steve

​@stevenjo57 

Make sure the Zap with the Held Zap Runs is not in the Trash.

Hey ​@stevenjo57, just checking in! 👋

Did removing the Zap from the Trash as Troy suggested, then allow you to delete it’s held Zap runs?

Want to make sure you’re all set, so please keep us posted on how it went!

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