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Question

Receiving a "Failed to create a create subscriber in Manychat" Error

  • July 14, 2025
  • 3 replies
  • 26 views

We created a “Create Subscriber” event in a “Manychat” step of a Zap.  When testing it, we receive this message: “

Failed to create a create subscriber in Manychat

Error from halted execution: Permission denied to import phone. Please contact support to enable this feature”

 

What do we need to do to get past that?

Thanks.

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34070 replies
  • July 14, 2025

Hi ​@gbraunst 

Try reaching out to Manychat Support for help based on the error message...

Error from halted execution: Permission denied to import phone. Please contact support to enable this feature

Help: https://help.manychat.com/hc/en-us/articles/14281281340188-Zapier-Integration


  • Author
  • New
  • 1 reply
  • July 14, 2025

Hi ​@Troy Tessalone  We did look through that article and have everything setup as stated, so waiting to hear from support.  Thank you.


JammerS
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  • Zapier Staff
  • 3527 replies
  • July 15, 2025

Hi ​@gbraunst,

 

Please keep us posted on this one, so we can assist you further if needed. Thank you.