Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I am trying to create a zap so when a contact is created and/or updated in simPRO, the information pushes through to High Level (Lead Connector). This all seems to work seamlessly except I cannot get the ‘Mark as Lead” information to push through and/or update?

My understanding is the Contact Type field in High Level is what this relates to??? I have a field in simPRO that is called ‘Customer Type’ which is also a drop list selection (lead or customer) which is the same as the Contact Type field in High Level.

So basically I want the two fields in simPRO and High Level to match. 😀

 

Hi ​@K5_Elec 

One options is to add Paths: https://zapier.com/apps/paths/integrations#help

Each Path has a Filter, where you can set conditions.

 

If you are trying to dynamically populate that field value, then click the ...] button to switch to “Custom”.

Help links about expected values for dropdown fields or radio fields: https://help.zapier.com/hc/en-us/articles/8496241696141-Add-custom-values-to-dropdown-menu-fields-in-Zaps

 

I have successfully mapped the field, I have even just tried to use the radio buttons to select true or false but it is not updating the field within High Level (LeadConnector). I even tried using an array to convert the data so the output matches. I was hoping that there may be some lterature on the indivisual actions (add/update contact) to assist but I have had no luck..... I can achieve this by creating additional workflows in High Level but it will become quite messy....

​@K5_Elec 

For us to have more definitive proof. provide these screenshots:

  • From live Zap Runs, DATA IN/OUT for each step
  • the matching Contact in GHL showing the Contact Type

Hi there ​@K5_Elec, just checking in! 👋

Were you able to get the contacts marked as leads? If so, would you be up for sharing how you did it? This would be super helpful for others that might be having the same issue. 🙏

And if not, can you share some screenshots as Troy mentioned so we can take a closer look at what’s happening when it’s running. Make sure to blur/remove any personal info (names, emails etc.) first, using a tool like Zappy.

Looking forward to hearing from you! 

Terms & Conditions