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30325 Topics
J
JRossoniBeginner
asked in How Do I
How to update or add Jira tickets in Smartsheets using Paths by Zapier?

I have created a Zap that will update a Jira ticket in smartsheets when it is updated in Jira.  It finds the row and updates it perfectly.  However, I would like to use the same Zap to evaluate the smartsheet and if the ticket exists, update it and if it does not exist, add it to the bottom.I have started down the path of using a Zapier ‘Paths’.Trigger is Jira Updated IssuePaths:1. If Jira ticket exists - Find Sheet Row - New Row Update2. If Jira ticket does not exist. - Add Row to SmartsheetPath 1 is working perfectly, but when a new ticket is created it still goes down path 1 and fails saying it does not exist.What am I doing wrong? 

463
SamB
Community Manager
3 months ago
T
TheundeniableNew
asked in Troubleshooting
Issues in setting up Delay by Zapier

This post was split from the topic: Been trying to get this done all day.

33
SamB
Community Manager
3 months ago
ZeroWater
ZeroWaterNew
asked in Troubleshooting
Odoo.com error: Authentication failed, console logs.

When i try to conect (.odoo.com account) it give me the following error. the password and user are correct authentication failed: Console logs  

955
ken.a
3 months ago
C
cameron_New
asked in How Do I
Is it possible to integrate Amazon Seller Central with a UK account in Zapier?

I found a post from 2023 regarding the UK access to Amazon Seller Central but it has been closed. Can we please get an update on the progress of access to Amazon Seller Central zaps for UK sellers?I understand February 2023 was the last update on this. Many thanks!

171
ken.a
3 months ago
G
GoEXEONew
asked in How Do I
How do I update my Zapier's Slack app to post PandaDoc documents after files.upload API discontinuation?

We use Zapier to post Documents completed in PandaDoc to a channel on our Slack workspace.We have received an email from Slack that “Support for the files.upload API for all apps will be discontinued” on March 11, 2025.Further, it indicated that the Zapier App is using that API.Is there a new version of Zapier’s Slack app that has been updated to solve this problem?  If so, how do we switch our Zap to the new version?

213
JammerS
3 months ago
R
RakeshSNew
asked in How Do I
Unable to Connect to Glide

Hi Team, I am Unable to integrate Glide via Zappier. Could you please assist me in why this integration is blocked to connect? Thanks,Rakesh

31
JammerS
3 months ago
I
Ivan AbramovNew
asked in Troubleshooting
Calendly to Telegram Zapier Issue: Auto-off after page reload

I created an integration: when new event scheduled in Calendly it should send telegram message Through your testing interface it works perfectly, but after I scheduled on my own event through calendly, the message did not send to telegram

32
JammerS
3 months ago
Z
zaiddang2New
asked in Troubleshooting
Account Not Listed on Instagram for Business

im trying to do some automation to my Instagram business account but it’s not listed my instagram account is business account and i have a facebook page linked to it and i tried removing the connection and connecting it again but to no avail i hope i have some help this has been going for 2 days now

21
JammerS
3 months ago
U
ukahhoiNew
asked in Troubleshooting
Gmail to Notion: Message URL goes to the first email in a thread

I have successfully set up a ZAP that imports specifically labelled emails into a Notion table. The ‘Message URL’ attribute that Zap pulls in from Gmail does however not link to the email message it’s associated with; it links to an earlier message, typically the first email in a thread. Any tips?

295
JammerS
3 months ago
Z
zapmenewNew
asked in Troubleshooting
Failed to create an item in Agility CMS

I keep getting this message over and over. I am not a coder and I simply do not understand what I need to do, where I need to do it, or what to look for and where. I am so confused. My goal is to have a Jotform on my Wix website filled out and each time there is a new submission, the data is transferred from Jotforms, via Webhook, to Zapier, then to Agility CMS (If I need this), then it goes in to my Wix CMS that is connected to dynamic profile pages for members. This should all happen in real time. Now, the first name field is no different than the middle name field and the last name field, yet I’m only having issues with this one field. I would appreciate any clear step by step detailed instructions you can provide me with. Thank You So Much! Melina. The error occurred because the FirstName field in your Agility CMS content item does not allow null values, and it seems that the data being passed to this field might be empty or not properly mapped. From the input data provided, it loo

202
J
3 months ago
P
PedroVazPauloNew
asked in How Do I
How Automation Tools Like Zapier Can Enhance Career Coaching Services

Hello Zapier Community,I’m running a career coaching business and looking for ways to use automation to improve efficiency and client engagement. How can Zapier help streamline tasks like scheduling sessions, sending follow-up emails, or tracking client progress across different platforms? Are there specific workflows or integrations that have worked well for coaching businesses?I’d appreciate any suggestions or examples!

362
P
3 months ago
D
DanceProjectWHNew
asked in How Do I
How do I add students who registered for specific seasons in Dance Studio Pro to a segment in Flodesk

The choices for Dance Studio Pro triggers seem fairly narrow. I want to add students to segments in Flodesk based on what season they have registered for, because we have different seasons for different audiences (for instance Early Childhood, Kids and Youth, and Adults).  I’ve only been able to figure out how to do it for all new students and any new class added, and can’t specify by season. 

72
SamB
Community Manager
3 months ago
O
OTVzapNew
asked in Troubleshooting
Google Sheets to Klaviyo and Postscript

hey, I have the template to transfer email and sms to postscript and klaviyo via zapier but the actions part is very confusing… I couldn’t get the postscript API to work (keeps reading error) and not sure what to put in the placeholders for klaviyo? my own email and information? Seems odd… can anyone help please and thanks so much!

72
SamB
Community Manager
3 months ago
D
DaltonNew
asked in How Do I
How do I pull specific data out of Service Titan?

Hello- I’m new to Zapier and am trying to set up my Zap Tasks for when an new appointment is booked but the information the system is showing me isn’t what I’m looking for. These are the only options:I’m looking for : Customer Name, Location Address, Location ID, Job Type, Notes, Etc. Any other information you’ve found helpful in using Zapier as the go between for Service Titan & Slack.  Thanks

232
SamB
Community Manager
3 months ago
L
Liga der RoboterNew
asked in Code & Webhooks
webhooks just don't come through

Hello! Since yesterday, around 3 PM CET, I stopped receiving webhooks in Zapier. There's no error message or any notification; the webhooks just don't come through. I tested sending from the CRM to the test environment, and everything works fine. I also tested sending from the test environment to Zapier, and that works too. However, the webhooks from my CRM system to Zapier have stopped coming through. The support teams of both the CRM system and Zapier couldn't provide any solution. What should I do?

172
SamB
Community Manager
3 months ago
K
keith.wNew
asked in Troubleshooting
Error linking Google Spreadsheets and ChatGPT-4 via API Key on Zapier

Moderator translation to English:Today, I'm working on a project that uses zaipare to link Google Spreadsheets and OPENAI's chatgpt4o using an API key to speed up various processes. However, everything worked fine until I was able to issue an API key. Additionally, I successfully shared a Google Spreadsheet with zap. But when I try to include chatgpt4o as a trigger via API key, it doesn't work. (I am using chatgpt4o for assistance, but an error occurs in JSON format.) What should I do?今日は、zaipareを使ってGoogle SpreadsheetsとOPENAIのchatgpt4oをAPIキーで連携し、各種処理を高速化するプロジェクトに取り組んでいます。しかし、APIキーを発行できるところまではうまくいきました。さらに、zapでGoogle Spreadsheetを共有することに成功しました。しかし、APIキー経由でchatgpt4oをトリガーとして組み込もうとすると、うまくいきません。（chatgpt4oを補助に使っているのですが、JSON形式でエラーが出てしまいます。）どうすればいいでしょうか？

81
SamB
Community Manager
3 months ago
N
NZMatehukaNew
asked in Troubleshooting
Adding a New Row in Smartsheet from Feathery

I am trying to use Zapier to send data from a completed form in Feathery to Smartsheet.  It is telling me all my connections are good, but that when I go to test it I get the error.Failed to create an add_row in SmartsheetError from halted execution: There was no data available to create or update a row in Smartsheet. Either the Trigger did not provide any data, or none of the Action fields were mapped to Trigger fields. Please check your configuration.When I look this up in the documentation it talks about mapping fields in the action tab or such thing, but I can not find anything on how to do this or where I would find this.Can anyone help me with this issue?

272
SamB
Community Manager
3 months ago
K
kashmala
asked in Troubleshooting
Survey monkey Notification emails with details feature not working

New Response Notification with Answers.” have connected our SM account and the survey form I want. We do have an annual subscription for SM. The zap is set up correctly, no error messages app. but when I test it, I just get an email with a link to the SM  results page is not the actual SM form answers in the body of the email. what do I need to change in the zap?

112
SamB
Community Manager
3 months ago
H
HippoNew
asked in How Do I
Move declined attendees to the next scheduled event on Google Calendar

Hello! I’m currently working on a way to move declined attendees to the next scheduled event on google calendar. We currently have monthly training session and I want to see if there is a way for us to automatically move guest that decline the calendar invite to the training session scheduled the following month. Thank you!

192
SamB
Community Manager
3 months ago
G
gradlifeNew
asked in How Do I
Create daily zap for new job postings in a specific category (i.e. marketing)

Hi, I am trying to create a zap trigger for new job postings in marketing to post in our slack channels. The only job posting websites that comes to mind is Linkedin.Has anyone been able to create a zapier trigger for something similar?

182
SamB
Community Manager
3 months ago
D
dontitusBeginner
asked in How Do I
How do I get updated Acuity fields to appear in my Zap after updating Notion fields?

I updated an Acuity form and the corresponding fields in Notion. When I went to update my Zap, I saw the new Notion fields, but no the new Acuity fields. Thoughts? 

214
ken.a
3 months ago
S
sflemmingNew
asked in Troubleshooting
Zap from Zoho Inventory to Shopify Deactivates Automatically After Activation

I’m creating a Zap where, whenever I create a new item in Zoho Inventory, it also gets added as a product in my Shopify store. Everything is mapped perfectly, and I tested each step manually, which works as expected. However, when I publish and turn on the Zap, it automatically turns off after a few seconds. On the other hand, I have a Zap that updates my product stock from Shopify to Zoho Inventory, and it works fine. Why is the Zap from Zoho Inventory to Shopify not working?

221
ken.a
3 months ago
I
imeitisNew
asked in How Do I
Can I dynamically create Zaps based on form inputs?

Many of my clients have similar use cases. Instead of manually replicating a zap and entering their information to the different steps (login information, API keys, etc.), I would like to create a form in which they enter such information, and then dynamically create new zaps based on such information.Is that somehow doable? Isar 

154
ken.a
3 months ago
D
dIMA.ddNew
asked in How Do I
How to Automate Instagram Analytics Data (Reach, Likes, Comments, Saves) with Zapier?

Hi Zapier Community,I'm currently using Zapier to automate some aspects of my Instagram content management. I'm able to pull basic data from new media posts (like caption, permalink, username, and timestamp) into my Google Sheets.However, I need more detailed analytics data such as reach, likes, comments, and saves to analyze the performance of my Instagram Reels. It seems like Zapier doesn’t currently have built-in support for retrieving these metrics directly from Instagram.Is there any way to automatically pull this type of detailed engagement data through Zapier? Or are there third-party integrations or APIs I can use in combination with Zapier to achieve this? Any advice or workarounds would be greatly appreciated!Thanks in advance for your help!

1331
ken.a
3 months ago
L
Leif LauridsenNew
asked in How Do I
How to Collect Files from Dropbox or Google Drive Before Sending to ChatGPT

This is surely a very simple question and yet I have not been able to find the answer anywhere. I would like to upload a number of image files (.png) to ChatGPT and get ChatGPT to analyse them together. However how do I send all the files together, rather than one at a time? This is the very simple setup that I have attempted, but ChatGPT considers each file separately, and send an e-mail with the output from each request.  

161
ken.a
3 months ago
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