I’m working on a zap that pulls data from an online order form into my project manager smartsuite.
When I load up the test data (from Rela), it shows my service intake questions, neatly formatted with product ID, the question, and the client response.
Once I’m in the later steps, Zapier appears to have grouped together all of the questions and responses, separated by commas. Even if I use formatter to split these, I still can’t identify which question they are answering, because the answers are always unique.
How can I access the data in its original form? Ideally I would use the Product ID to identify and map the answer to the correct field in Smartsuite.
