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30076 Topics
A
Abe778New
asked in Troubleshooting
Trouble Connecting Shopify with Google Sheets via Zapier - Unable to Establish Connection

I am trying to create a zap that load new shopify customers to a google sheet, however at the “connect to Shopify” step, it makes me download the app on my store and right after that a page loads on Zapier telling me it couldn´t connect to my shopify. Please has anyone had this issue and solved it?

331
Troy Tessalone
1 year ago
E
expressyourselfNew
asked in Code & Webhooks
Anyone able to check my 45 sec Loom vid about why my POST api call setup is saying JWT not present

Here is the Loom https://www.loom.com/share/634bab45f78b46f4908e8ed2fecdd1c1?sid=76f06628-9bd2-4010-b1c0-2b5d802b0f8c API Doc https://developers.karbonhq.com/api/ Notes endpoint specifically: https://developers.karbonhq.com/api/#tag/Notes/operation/Notes_Post Authentication explanation: https://help.karbonhq.com/en/articles/4580888-karbon-api-integration#h_03a24631ea

301
Troy Tessalone
1 year ago
M
Melissa at UpliftNew
asked in Troubleshooting
Surveymonkey test says 'no data' for email_address even though I know an email address was collected

I am trying to build a zap with Surveymonkey as the trigger and sending a Giftbit reward as the action. The survey asks for participant’s contact information and my test response included an email address, but when I test the trigger ‘email_address’ is blank. I need the email address data to be pulled in order for my Giftbit action to work.Do I need to tell zapier which question to find the email addresses in? How can I do that?

1591
Troy Tessalone
1 year ago
M
Mike0980809New
asked in Troubleshooting
Conditional Zapier automation not working despite meeting conditions

Hi, I try to make an automation where Zapier sends me and email when a row is updated but I want it to be conditioned on certain value (between 50 and 90 let’s say), but when data is already in this range zapier read it, but when I want to set up a different condition, Zapier says it didn’t match. What am I missing?

478
S
1 year ago
V
ValmorNew
asked in Troubleshooting
Delay after publish post in WordPress, and news publish (row trigger) only publish news post after 8 hours

Hello everybody.I created a zapGoogle Sheets+WordPres. It's working, but it publishes all lines (posts) simultaneously.I have several lines with content (200 lines)I want zap to publish each line at an interval of 8 hours each. it's possible? 

305
S
1 year ago
PDF.co
PDF.co
asked in How Do I
Is it possible to merge all files in a Google Drive folder using Zapier?

Hi, Anyone can help me? I would like to merge all my files in Google Drive folder. I don't have idea how to do it. Since the Google Drive app will only return 1 file in a folder. I want to use the folder so I can merge all the files. I appreciate your help! Thanks in advanced!

2842
shalgrim
1 year ago
S
sukiNew
asked in Troubleshooting
Zapier can't find specific Google spreadsheets

Hi,I’d like to trigger a Slack message when there are updates in a row of a sheet in a spreadsheet.But I can’t find the specific spreadsheet I’d like to use. In the list, there are only two random spreadsheets, and I am not able to Load More or Custom, which means I can’t search with the URL of the spreadsheet as many posts suggested.The spreadsheet is totally owned by me and saved in my Google Drive.Can somebody help? Thanks 

1224
shalgrim
1 year ago
M
MaggeABeginner
asked in How Do I
Connecting Microsoft Excel to an Existing Google Sheet on a recurring basis

I have a situation where one person wants to work in the old-school way of saving a new excel file with a date to show updates to a contact report. But the other person wants to work off of a Google Sheet where the “last contact” “status” “notes” would need to be updated. And also if new contacts got added to the rows that would need to reflect on the Google Sheet.  Is this possible to make happen?  I’m thinking an email with attachment trigger that’s filtered by keywords in the report and client name → add to DropBox folder → update rows in Google Sheets + search for row match, if none, create new row But that feels clunky, anyone have a better solution? 

282
M
1 year ago
J
JennKBeginner
asked in Troubleshooting
PDF Generation Issue: Blank PDF Instead of Form with Responses

I have a Google form that includes skip sections (in other words, if the answer to a question is no, subsequent questions about that topic are skipped; if yes, the follow-up questions are shown).I would like to automate creating a PDF of the Google form output when a new response is submitted that looks like what a respondent would receive by email (in other words, the form with their responses selected).When I use Google forms and PDF.co what I get is a PDF of the blank form (not one with the responses filled in).The settings are in the screenshot below:Can someone help me figure out what I am doing wrong? Thank you!

272
Troy Tessalone
1 year ago
D
dan28New
asked in Code & Webhooks
Code by Zapier - Javasctipt: Input variable is empty in Production - Works perfect in draft-mode

Hey guysI’m using a small javascript-step to check a field of new Gravity Form entries. The forms are on a Wordpress-Site with two languages. The data is triggered correctly in Zapier and it just works fine, when the form is sent from the main language. If it’s sent from the second language, which is translated with WPML, the script errors because of missing input-data:    But anyway I can see the data in “Step details”: If I open the exact same form entry in the draft and execute the script manually, everything works without any problems. Does anyone know of this or a similar problem? Thx in advance and best regards, Daniel

645
Troy Tessalone
1 year ago
M
marjetwullinkBeginner
asked in Code & Webhooks
ZAP Wefact

I would love to make a Zap with Plugandpay and Wefact or Exact online, is that possible?Wefact has an API but then what?

1412
M
1 year ago
B
beretBeginner
asked in Troubleshooting
The Zap is pulling incorrect data from unrelated business in POS dashboard integration.

I am trying to connect my POS dashboard to a review svc but it when I get to the pull sample part, it is clear zapier’s data is from a business that is not mine. It is a business somewhere out in California and I am in NY. I have done all the normal things like re-connecting etc. and I am not logged into that other biz nor have I ever been. The pos is boulevard booking. Anyone have any thoughts?

406
L
1 year ago
C
CJ9000New
asked in Troubleshooting
Personio error: File name extension isn't valid. Allowed extensions include pdf, docx, doc, jpg, zip, and more.

What is wrong that the upload of the file always shows me an error?  

955
Troy Tessalone
1 year ago
Claude
ClaudeBeginner
asked in Troubleshooting
Square error: This order ID is not valid for creating an invoice. Please create a new order and try again.

Does anyone know how to create an OPEN order in SQUARE (the only action offered by ZAPIER is to create a PAID order) so that I can create an invoice? I always get this error message: “This order ID is not valid for creating an invoice. Please create a new order and try again”. My trigger is from EXCEL or 123FORMBUILDER. Your help would be VERY appreciated.

17518
SamB
Community Manager
1 year ago
M
MeetinginbalanceNew
asked in Troubleshooting
Error message failed to create a contact in active campaign. The app returned "Contact id or email is required. (422)".

Hi, what to do? I have 2 test contacts in Active campaign. 

313
Troy Tessalone
1 year ago
P
PatLFIBeginner
asked in Troubleshooting
Unable to create SharePoint folder

I’m trying to create a folder in SharePoint, eventually tied to a Gravity Form submission. However even the most basic hard-coded details aren’t working.  Here’s a ss of the zap: Test results in:  After doing a little sniffing around, I was pointed towards an article where admin privileges for apps needed to be allowed in Azure, which I’ve done.  I’ve deleted and reconnected the Zapier integration using my account credentials and I’m an admin/owner of the SP site.  Any ideas? Has anyone run into similar issues?

2755
Troy Tessalone
1 year ago
K
Katie GlassmanBeginner
asked in Troubleshooting
Missing Data and Date Format Issue in WooCommerce to ActiveCampaign using Zapier

Hi everyone,Two questions regarding setting up a one-time transfer between two apps (WooCommerce → Active Campaign.I have a field for which Zapier can draw and preview the data during the mapping stage, but when I do final review of the entire data set, the field is empty. What could be going wrong? One of the fields is a date field. How can I reformat the date for the receiving app, similar to how one might do so in a normal zap using Formatter by Zapier?For my first question, I’ve connected the apps and run through the steps to set up the steps. In the initial mapping, Zapier sees and can assign the correct field, which holds text data. (see below)Next screen, when I preview my mapping, Zapier shows the data in this field successfully. See below with highlight of the sample results in red.(I’ve also shown in red the date format that I’d like to change to YYYY-MM-DD format.)So far so good. However, when I go next to where Zapier pulls the data set, this subscription type field pulls n

485
Troy Tessalone
1 year ago
I
ianfulgarNew
asked in Troubleshooting
LinkendIn error: Field Value validation failed in REQUEST_BODY Data processing Exception while processing fields.

Created a zap where I am trying to autopost from Facebook page posts to my LinkedIn Showcase page. And everytime I test it, it keeps reporting the ERROR: "Field Value validation failed in REQUEST_BODY: Data Processing Exception while processing fields [/author]". I seem to have no problem sending Facebook page posts to my other LinkedIn Company Page but for some reason this does not work on the SHOWCASE page. I have no other option since all the pages associated with my LinkedIn account are automatically retrieved by Zapier as dropdown field. I can only choose the Showcase Page as how Zapier retrieves it. I tried duplicating this scenario where facebook page posts are autoposted on LinkedIn via Buffer and connection to the Showcase page is working. Just to share, the Showcase Page is associated directly with my LinkedIn account and not the Showcase Page under a Company Page. I would really like to stay with Zapier and upgrade to a paid plan but this is the only issue of Zapier that I c

119242
SamB
Community Manager
1 year ago
F
Form ProjectNew
asked in Troubleshooting
Unable to fetch media in Instagram to Webflow in my Zap.

When have connected Instagram and Webflow in one of our zap. It does not work when someone posts something on Instagram. When we do a Zap run it's stuck at the fetching media level.  Did anyone have face same issue? Anyone have any solution for this?

294
Troy Tessalone
1 year ago
S
SitRepNew
asked in How Do I
How do we automate lead tagging and follow-ups based on lead source in Keap?

I am trying to create a zap or multiple zaps that when a lead comes into my listing to leads platform and is sent to my Keap crm it triggers to correct automation. example when I have a lead that comes in from the lead source get my homes value you I want that lead to assign a tag inside keap that triggers a follow up automation. then when a lead comes in from my expired listing lead source i want it to trigger a tag in Keap that triggers another automation system

593
Troy Tessalone
1 year ago
A
AndyH10New
asked in How Do I
How do I create Zaps from Freshservice to ConnectWise without causing an infinite loop?

Morning, I’m looking to create Zaps from Freshservice to Connectwise and back and I’m wondering if anyone has got it to work well?  Specifically I want a new ticket to be raised in FS, zapped to CW and when a new note is added or the incident closed I want it zapped back into FS.  I know we’ve tried before my time and it ended up generating an infinite loop of new tickets,  Ideally, I’d like a way for the trigger to only send tickets from certain Companies back and forth as well but I’m note sure if Zapier can manage that.  Would there be a workflow maybe in FS that could filter out what we need before the Zap is triggered? Any help gratefully received!

251
Troy Tessalone
1 year ago
D
DannoNew
asked in How Do I
How to automatically tag contacts based on their source when Zapping from Broadly to Jobber?

Can you automatically tag contacts when Zapped from Broadly to Jobber and so forth? I'd like to be able to track where the contact originated.

301
Troy Tessalone
1 year ago
L
lordofdigitalNew
asked in How Do I
How do I automate transferring LinkedIn posts to a specific Notion page with Zapier?

Hello guys, I’m new on Zapier and I have a question for something I’m trying to achieve:  How can I set up an automation with Zapier to collect the posts I just posted on LinkedIn and transfer them into a specific Notion page, including details such as content, date, and the originating platform ? Can you please tell me if that’s possible and suggest a dedicated process to achieve this ? Regards,Vincent

1441
Troy Tessalone
1 year ago
R
RatzfatzNew
asked in How Do I
Extract email address from ConvertKit when someone clicks a link to a survey, and add it to that Google Forms survey

How do I extract the email address of someone who clicks a link to a Google Forms survey inside a ConvertKit email, and add it as data to the survey that specific person is completing (i.e., making sure that their survey responses and their email address imported from ConvertKit end up in the same dataset)?Is this even possible, or is there another workaround (short of having people enter their email address in the survey again)?Thank you!

171
Troy Tessalone
1 year ago
C
CFairfieldNew
asked in How Do I
How to build an approval system for AP documents after Zapier's built-in module was discontinued?

Hello everyone, I am a small business owner needing to build an approval system for AP documents. I have seen the zapier replacement module (even in help documents, as of 11/2023) but I see it’s discontinued.  Can anyone recommend a system that can handle this? Or how to build it out with tables/interfaces?  Thanks everyone. 

191
Troy Tessalone
1 year ago
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