Skip to main content
Question

Starhshipit > BurstSMS based on order status

  • 26 June 2024
  • 1 reply
  • 10 views

Hello we are looking to integrate Woocommerce and Starshipit to send an SMS via BurstSMS when a customers order status is set to ‘picked up’ and or ‘out for delivery’

 

We understand that Starshipit has a native integration via api, but its uses a different SMS phone number every time an SMS is sent out to a customer. Totally not an ideal customer experience. We want to see if there is a way to create a zap as follows:

 

App: Starshipit
Trigger: Order Status ‘Picked Up’
Action: Send SMS to: Mobile Number… xxxx (via Burst)

Note that we had a look at the available information via https://zapier.com/apps/starshipit/integrations/webhook but there does not seem to be anything for Order Status ‘tracking_short_status’ or ‘tracking_long_status’

See screenshot as well.

Thanks so much! 

 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Userlevel 7
Badge +14

Hi @specialistsales 

You may have to configure a webhook event in Starshipit.

https://support.starshipit.com/hc/en-us/articles/360000376436-Webhook-notifications

 

Zap trigger: Webhook - Catch Hook