Solved

Hello there.  Looking for help with this specific issue:I need a shipping agreement signed by customers who purchase certain products in my store.  It’s been working like this: New customer purchase via Shopify. Zapier tells DocuSign to send out my template to the customer for signature.That’s all fine, but I would really like to be able to ONLY send this form/agreement to people who buy products in a specific collection.  And would like to possibly set up a different form to go out for another collection.  I see that there are filters I can add to the end of my zap, but nothing looks like it will filter for collections.Any help or ideas would be greatly appreciated - I can’t find any way to contact Zapier support.Thanks!

Hello!Okay, this is going to be a super basic question, but I just cant make it work.  I’ve used Email by Zapier before and didnt have any trouble, must have been doing something different.All I want to do is get Zapier to send me an email, a notification.  The zap is actually connected to Mailchimp, and each time a new subscriber submits the subscribe form, I want an email notification.  This is super basic!But, I cant complete the build of the zap, because the email always fails the test.  Zapier tells me;“Failed to create a send outbound email in Email by ZapierYou can only send emails to yourself when testing the ZapierMailAPI”So what am I doing wrong?  Come on, point out the obvious for?

Every time I try to publish a Zap that uses my Gmail account, I get this error:“Authorization ErrorError 401: invalid_clientThe OAuth client was not found.”Before getting this error, the Zap test was successful: it took an email based on a certain criteria and added a row to a Coda table with information from the email. But when I publish the Zap, I get this error and can’t proceed with Publishing the Zap. Any help would be very appreciated, thanks!

I published a new zap, when click if I want to transfer existing data, I selected transfer existing data… then the web directed me to zapier staging log-in page instead.  Anyone has experienced the same? My zap is connecting Notion with Google Calendar.  Thank you

Helo, how to integrate Zapier with Inistate and Gmail. I need Gmail to create a draft mail when I perform an activity and I want the body of draft mail can show pdf file that is from Inistate one just like the picture above. It is a pdf form from Inistate. Could somebody help me? 

I have tried to post videos from Google Drive to YouTube like usual, but the test always gives strange results, can anyone help me?

I am trying to create a series of zaps so that when a call ends on RingCentral, it bills the time in Practice Panther automatically to the client and matter. I have managed to format the date, duration, phone number to ensure it stays the same and is in Practice Panther’s units and I have been able to successfully Find Contact, but the issue I am facing is I have not managed to get Zapier to find the matter from the contact info or even the client’s name. So I am unable to complete the zap because I am unable to identify the matter. I tried doing a custom field, but it gave string of text that is not consistent for all matters because they are custom fields. I was wondering if anyone had a solution or a possibility that may work. Thank you.

I have a configurable list in Jotform that comes to Zapier in what looks like JSON(?):[{"Name":"Luke Skywalker","Number":"123456","Degree":"Test","Specialty":"Test","Owner/Associate":"Owner","Count":"1"},{"Name":"Buzz Lightyear","Number":"654321","Degree":"Test","Specialty":"Test","Owner/Associate":"Associate","Count":"1"}] I am able to run the following:output = {};var obj = JSON.parse(inputData.JOTFORM);for (var i = 0; i < obj.length; i++) {   output["Test "+ i] = JSON.stringify(obj[i]);}And get the output:Test 0{"Name":"Luke Skywalker","Number":"123456","Degree":"Test","Specialty":"Test","Owner/Associate":"Owner","Count":"1"}Test 1{"Name":"Buzz Lightyear","Number":"654321","Degree":"Test","Specialty":"Test","Owner/Associate":"Associate","Count":"1"} This does split them up, but I am not sure how to get a count from that (with the above example having 2). I don’t necessarily need to spilt them, I really just want to know how many there are.  Any help would be appreciated. Thanks! 

I have an Amazon S3 bucket which receives both csv and pdf files. I want to create 2 separate processes in Zapier to act on upload of new files in the bucket. I could use a path at the top to split the actions but I really don’t want a single zap as the handling of each file type is completely different. My question is, if I create 2 zaps that each trigger on “new file” in the same s3 bucket but then have a filter to only continue if the file ends in the appropriate extension, will that work? In other words, will both Zaps fire on the new file creation, or is not a guaranteed result?The files are eventually going to end up in dropbox or Google drive, so the other option I considered is making 3 zaps. Zap 1 would fire on the new file being created in S3, and it would have a path to move it to either the dropbox csv or pdf folder, depending on file type. Zaps 2 & 3 would each run independently on the creation of a new file in their respective dropbox folders.Thanks,Bill

I feel like what I’m trying to do is likely easier than I’m making it but for some reason I cannot figure out how to make it work. Here is the basic image/breakdown of what I want.When an SMS message comes in on my Twilio phone number I want it to filter for a specific word, and if that word is in the ‘BODY’, I want it to then call my mobile number. When I answer and press 1, I want it to connect my call to the phone number that the SMS was sent ‘FROM’Like this image. But sadly, I cannot figure out how to do it.  

let’s say a team regular backup to Google Drive fails due to Murphy’s Law*Can a Zap run when nothing happens in Drive after X time? Can such a trigger be concocted?Ideal scenario: I have a zap populating cumulative Sheet of Drive backups metadata in dated rows.If that or the google drive upload failed, my private bot tweets me that Drive was inactive/dormant.So i want my zap to run when my backups fail.Supplementary: Can this be achieved on a single step Zap?My community searches haven’t proven fruitful, i’m sure this use case has been replicated.Perhaps I need to look at this from a different perspective. Thanks for reading!*use case: google file system sync was manually disabled and a subsequent OS crash wiped the hard drive. Data was lost.

Hello Community!I must be overlooking something completely obvious here - but I have Zapier connected to Slack, and I’ve tested a tweet from Zap to my twitter account successfully, but when I turn the Zap ON, then try to push my Slack post to Twitter (that’s what it supposed to do, right?)  I get an error.  Slack checks out being connected to Zapier.  The app is approved in my slack workspace and channel (I am the owner). What am I missing ?Thank you in advance for the help.Edit/Add… On the numerous times I’ve tried to push the Slack msg to twitter, I get the follow error sent to my email:  [ Twitter: Required field "message" (message) is missing ]I thought the “Slack text” was the message ? ?Thanks again for any help with this.

I’m trying to create a zap to get an email or text message whenever certain accounts post a tweet. It doesn’t seem to be working. Anyone know why?

Help setting up the fields in my WP to Twitter zap? I want my newest post from my Wordress blog to post too twitter automatically. I want a link to the blog post with a pic and a brief excerpt of the post. I’ve added the except and link actions but the excerpt is the only thing that shows up in the tweet. I don’t know what to add to get an image to show. 

I’m having a zap that creates a tweet when a new row is added to a spreadsheet. However, sometimes the text from the spreadsheet exceeds Twitter’s character limit. Is it possible to have the spillover text automatically added to a new tweet, basically creating a twitter thread? Or some other workaround so that longer content can be automatically tweeted?

Hi, I have a digest that I release every week. I’d like the lines of this digest to be alphabetically sorted, how can I do that? Thanks.

Hello everyone! I am trying to send data from a submitted form entry to a google sheet…. but I want to approve it before it gets sent. Neither of the methods I have thus far tried have worked… Would love any ideas! I’ve tried:I created a hidden field called status, and set up a zap with a filtering action to only send new entries to the google sheet *if the status field has the word ‘approve’ in it*. It gets triggered when I modify the entry by typing approve in the status field, then duplicate it to create a ‘new entry’. No dice. I think duplicating an entry is not enough to trigger. It has to be a completely new entry…? I created a hidden field called status, with the word ‘undefined’ in it. Then I send all new form entries to a google sheet. I set a zap up to get triggered when I edit the status column in the google sheet, changing ‘undefined’ to ‘approve’. A cascade of other zaps are triggered when I do this (including sending to a new sheet containing only approved entries (my mai

I need a zap created to look up a cell in Smartsheet, and look for the text “Prospect Edification”. If it exists, then delete it from that cell, but keep all other text in that cell.Everything is straight forward and working except deleting ONLY “Prospect Edification”. Is there a way to delete only this text and keep the rest?There is a couple filters too…. here is more or less what I want:If ColumnA = “Yes” and Column B is not blank, look up Column C for “Prospect Edification” and if it exists, delete text “Prospect Edification”Thanks so much!

Hi there. Is there an update on saving multiple attachments in Airtable in the same field? I remember that it wasn’t possible two years ago, but maybe something changed? Is there a way of building an array of objects to push to Airtable (that’s what the Airtable API requires for attachment fields). Thanks!

 I have a Zap called 'ABC' (fictitious name) that is used to count a new conversion on Facebook (through the action 'Facebook Conversions') every time a new row is added to a specific Google Sheets spreadsheet.Every time the spreadsheet in question is updated with the desired data, it automatically gets a lot of empty and unwanted rows, and these empty rows are causing the 'held zap' problem in Zap ABC, because ABC returned too many items at once.Trying to solve it, I created, between the Google Sheets trigger and the Facebook Conversions action, two actions:1. The first returns the default value 'empty' if the worksheet row has no data;2. The second makes zap only be executed if the default value is different from 'empty'.In the tests I did, zap behaved as expected: it only pushed a conversion on Facebook when the spreadsheet row had data (that is, it was not empty).Even so, the 'held zap' problem keeps happening. Does anyone have any solution for this?I accept all help, even if it is

What are the delivery guarantees of the webhook.Are the incoming messages queued? Is the order of processing in zaps guaranteed? What if there is error in the process of zap? Can i use the request_id from the webhook to lookup zaps executionThank you

Hello, I would like to send to Hellosign new files (googleDocs format) arriving in a drive folder, but I always have the same error message : “The signature request could not be sent to HelloSign.The app returned "Invalid URI. Make sure you have the correct URI and HTTP method.". Do you know how to resolve it ? Have I to create a template ? 

i still upload videos as usual with zapier, but today i tested again with strange results, including video information of other channels and not the information i entered

When I attempt to create a Microsoft to do list item in response to a new email in Gmail, I get a response that google is preventing access for consumer gmail accounts. Any solutions?

I’m no longer able to troubleshoot Zaps that are triggered via webhook due to a change made by Zapier. This from a support rep…There seems to have been a recent behavioral change regarding pulling in samples for Catch Hook triggers - specifically, we'll only show them in the editor if the "Test Trigger" step is OPEN when a new webhook comes in. How are you all troubleshooting Zaps that are triggered via webhook now? I feel like I must be missing something as I can’t simply trigger a webhook with some random test. I need to be able to retrieve responses that were sent earlier and trace down the problem.